Columbia Ford Kia

Genuinely Caring! As always everyone here was awesome! They always go the extra step. The two men that gave me the shuttle rides home and back to pick up my car were ve As always everyone here was awesome! They always go the extra step. The two men that gave me the shuttle rides home and back to pick up my car were very nice. I always recommend Columbia Ford to my friends and family. More

Great service, great cafe, great everything, but I have my 2015 Kia serviced at Columbia Ford Kia and I gotta say, everything there is top of the line. I never mind taking time off of work to get st I have my 2015 Kia serviced at Columbia Ford Kia and I gotta say, everything there is top of the line. I never mind taking time off of work to get stuff done for my car, because I can take advantage of the wonderful Thunderbird Cafe, free internet, free coffee and water, all the while knowing that the work that I’m having done is excellent. The service folks are professional and polite, everything is clean and everyone there seems to be enjoying their job. So what’s my gripe? It’s not really a gripe, more of a request. Every place in the entire compound has music playing. That’s fine (assuming you’re ok with Classic Rock), and the Cafe and Waiting Area layer on a couple of TV’s playing news stations on top of that. Ok, that’s more than I care for already. So, imagine my surprise when I go to the restroom and find that not only is there a TV playing (loudly) right above the sinks, but for some reason, some sort of stand up comedy schtick is being broadcast through the PA on top of the TV narrative. And I wish I could say this was a one-time occurrence, but it’s not, it’s the norm. I guess there are a lot of people who need to have some sort of electronic chatter on in the background, 24-7, but I’m not that person. I really, really love the quality of work I have done at Columbia Ford Kia, but I wish to god there was one place in the entire building that I didn’t have to be subjected to endless TV/Radio/“comedy” chatter. Would be nice to have one quiet room. Otherwise GREAT! More

routine service I have no complaints at all. Columbia Ford/Kia staff have always taken good care of me and my car. It's also great to see the same employees working i I have no complaints at all. Columbia Ford/Kia staff have always taken good care of me and my car. It's also great to see the same employees working in the service department over the years. More

Found the car that was right for me From the moment I walked in the door I felt very welcomed into Columbia Ford. The staff was extremely friendly and very laid back without any pressure From the moment I walked in the door I felt very welcomed into Columbia Ford. The staff was extremely friendly and very laid back without any pressure. They listened to what I was looking for and were not pushy at all. I knew I wanted a Kia Niro but couldn't find the one to fit me. To my surprise these guys were able to find me the right car, at the right price and I was able to leave that evening with it. It was such a smooth process in all departments. I thank everyone who helped me and worked with me that day, it was such a great experience, I couldn't be happier! More

Always a Pleasure! I bought my first car from Steve Murphy at columbia Kia back in 2014, it was the best experience and car i ever had. I recently traded it in for a new I bought my first car from Steve Murphy at columbia Kia back in 2014, it was the best experience and car i ever had. I recently traded it in for a newer model, 2018 Kia Forte EX and was nervous about the process. However, it was the most simple stepped process i could have ever asked for. Everyone was great! More

Best Experience I have followed Eric Gates for 10 years. Always helpful and works with me to help me get the Vechicle I want . Excellent experience ! Only place I wil I have followed Eric Gates for 10 years. Always helpful and works with me to help me get the Vechicle I want . Excellent experience ! Only place I will do my business. From walking in the door and being greeted, to handing me the keys to drive my car home , very friendly quick service. Matt was great showing me how to use features in the car. Jake was a pleasure to work with as well, but Eric Gates your hard work keeps me coming back , your the best at what you do !! Thank you More

EVERYONE was very courteous and accommodating. This dealership was very clean and everyone was extremely helpful, courteous and willing to go the extra mile. They all acknowledged me when I walked This dealership was very clean and everyone was extremely helpful, courteous and willing to go the extra mile. They all acknowledged me when I walked into the dealership. On my 3rd return to the dealership, I was acknowledged and addressed by name. I had purchased a new F150 by this time. I was impressed with each department that I visited and was also able to enjoy some time at the Thunderbird Café. A very nice addition to the dealership. Columbia Ford is a great representation of Ford. More

Customer service is their top priority. I have been going to Columbia Ford for 20 years. This time was because my battery died. I jump started my car, drove it in, told Joe I needed a batter I have been going to Columbia Ford for 20 years. This time was because my battery died. I jump started my car, drove it in, told Joe I needed a battery and left. My car was ready the next morning. No appointment and they still took great care of me. More

Ford Fusion Very satisfied with a simple transaction. Worked with Tim Bassett and Jake Gurzler to make sure I took delivery in time to receive the best available Very satisfied with a simple transaction. Worked with Tim Bassett and Jake Gurzler to make sure I took delivery in time to receive the best available factory rebate offers. More

Great company and people! I had gone to trade my ford fussion to go to a ford escape and they got to the point and narrowed the 2 vehicles that would stay in my price range. I had gone to trade my ford fussion to go to a ford escape and they got to the point and narrowed the 2 vehicles that would stay in my price range. More