Columbia Ford Kia

Best Car Experience Ever From my initial contact to walking out the door as a new Kia owner, I couldn't have asked for a more pleasant, courteous, professional experience in l From my initial contact to walking out the door as a new Kia owner, I couldn't have asked for a more pleasant, courteous, professional experience in looking for a new car. I appreciated the tour my Sales Consultant, David Stratton, gave me as it gave me a chance to look at the service area, waiting room, and snack bar. Everything is set up for the customer's convenience and comfort. It went beyond anything I expected and I will recommend Columbia Ford Kia to all my friends and family for their next car purchase. More

The best time you can have buying a car I had the pleasure of meeting Mr Bassett our sales professional. We started with questions on new vehicles and after a few days came back with though I had the pleasure of meeting Mr Bassett our sales professional. We started with questions on new vehicles and after a few days came back with thoughts on used automobiles. with his attention to detail he was able to find on his lot a great vehicles to test new and used. It was never rushed or pushy he shared a lot of knowledge in buying vs leasing and was always available this is my 2nd time buying here More

Service The service department is always very nice & explains everything. They always keep you informed on what is going on with your car. I am very happy wit The service department is always very nice & explains everything. They always keep you informed on what is going on with your car. I am very happy with them. More

New Vehicle Purchse Our sales rep, Matt Milici, was friendly and very patient, helping us to find just the right truck for us. I would recommend him to friends when they Our sales rep, Matt Milici, was friendly and very patient, helping us to find just the right truck for us. I would recommend him to friends when they look for a new vehicle. More

Very Impressed My first visit to Columbia Ford was a positive experience from the moment I first walked in the door. Having already arranged the purchase over the p My first visit to Columbia Ford was a positive experience from the moment I first walked in the door. Having already arranged the purchase over the phone, I was met by Darius almost immediately after entering the building. He was obviously well-prepared and quickly gave me a verbal outline of what to expect, beginning with a quick verification/viewing of the truck, followed by paperwork, test drive, thorough briefing on systems, etc. The purchase contract was already prepared and all numbers matched my expectations. The whole process flowed smoothly, and I found the unique layout/theme of the dealership, as well as the immaculate service garage, very impressive. I am very pleased with the truck I bought and feel that the price was fair. It was by far the best car-buying experience I have ever had. More

Best Service On my ride to CT from Maine , a warning light came on in my Ford Escape . I called Columbia Ford later in the day and spoke with Bobby , in the Servic On my ride to CT from Maine , a warning light came on in my Ford Escape . I called Columbia Ford later in the day and spoke with Bobby , in the Service Dept . and after explaining my situation , he told me to come in early the next day ( even though it was Friday and they were booked solid ) because he didn't think it would be a good idea to drive back to ME until it was looked it . They checked out my car shortly after I arrived, diagnosed the problem and told me I was safe to drive back to ME since they wouldn't be able to get the part for several days . What a relief ! I cannot tell you how pleased I was with the excellent customer service I was given by Bobby in Service. He is truly an asset to your company ! Kudos also to the service staff who made me breakfast in the cafe at Columbia Ford . Between the service I received for my car and the breakfast and coffee I received from the cafe staff , I may just drive the 3 hr. ride from Maine the next time I need maintenance work done . 😁 More

My experience at Columbia ford Had a great experience buying a car here, my salesperson was very helpful in guiding me in my purchase. long story short 10/10 would buy a car again. Had a great experience buying a car here, my salesperson was very helpful in guiding me in my purchase. long story short 10/10 would buy a car again. More

Thanks for the great service Great service. Little to no time waiting at counter, or for shuttle ride. The work was done right from the things I can see. Great facilities there if Great service. Little to no time waiting at counter, or for shuttle ride. The work was done right from the things I can see. Great facilities there if you need to wait for the service. More

Great Salesmen! Darius Banks is a great asset to the Columbia Ford Dealership. He was organized, knowledgably, accommodating and polite. He spent a lot of time with Darius Banks is a great asset to the Columbia Ford Dealership. He was organized, knowledgably, accommodating and polite. He spent a lot of time with us on the vehicle that we purchased and showed us the entire dealership. He shows a lot of pride in what he does. More