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Columbia Ford Kia
Columbia, CT
3,404 Reviews
We here at Columbia Ford KIA are here to serve you. We are a top of the line Connecticut New and Used car dealer. We also have one of the largest used car inventories in the state. Let us know what you are looking for and we will be happy to assist you. Some things that set us apart from other dealers it that we will take ANYTHING in trade towards the purchase of your vehicle. Also we will buy your car even if you don't buy ours!! Can't make it down to Columbia Ford KIA to test drive a car?? Not a problem, we will have someone bring the vehicle to you at home or work so that you can test drive the vehicle. These are just a couple things that set us apart from our competition. Give us a call or stop by today!!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:30 PM
Tuesday 8:00 AM - 7:30 PM
Wednesday 8:00 AM - 7:30 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 3,404 reviews
May 31, 2023
I had a great experience working with Dave, Alisa and Jimmie. They were extremely helpful and knowledgeable about the process and were super friendly. Their customer service stood out to me which was a s Jimmie. They were extremely helpful and knowledgeable about the process and were super friendly. Their customer service stood out to me which was a selling point in and of itself. I look forward to returning there for service! More
by smniemiroski14
Helpful May 30, 2023
Fast and friendly service agents. The shuttle service was convenient and made retrieving my car quick and easy. The shuttle service was convenient and made retrieving my car quick and easy. More
by WaltertheWonderDog
Employees Worked With
May 28, 2023
Friendly, no pressure about the vehicle from my salesman Jay, a little pressure about add-ons but then they let me think about it without badgering me by continuing a sales pitch as I thought about it. They Jay, a little pressure about add-ons but then they let me think about it without badgering me by continuing a sales pitch as I thought about it. They were equally gracious in response to a "no" as to "yes". The finance person, Jake, was especially patient and helpful as I sorted out the calculation of the final cost. The many controls on the vehicle were explained clearly and thoroughly, again with complete patience in response to questions. I can't recommend this dealership highly enough -- they have changed my opinion about (some) car salesmen! More
by Nancy
May 27, 2023
Friendly, no pressure, no gimmick dealership. We live about an hour away and it was definitely worth the trip to make the purchase. We live about an hour away and it was definitely worth the trip to make the purchase. More
by Chris
Employees Worked With
May 25, 2023
Fast service and great waiting area! Everyone was friends and the service was quick. Looking forward to the next service. Everyone was friends and the service was quick. Looking forward to the next service. More
by Renglish
Employees Worked With
May 22, 2023
Quick no nonsense. Good inventory Knowledge staff All good people An overall enjoyable experience Thanks Good inventory Knowledge staff All good people An overall enjoyable experience Thanks More
by usmarinekurt
May 18, 2023
Very happy with the service on my 22 F350. Appreciate the safety check with oil changes and warranty work was completed quickly as part was in stock. Service desk is courteous and professional Appreciate the safety check with oil changes and warranty work was completed quickly as part was in stock. Service desk is courteous and professional and technicians are very skilled. More
by Dmslm198
Employees Worked With
May 18, 2023
Everything was perfect. I have never been to such a friendly, well organized dealership like Columbia Ford. Keep up the great work!!! I have never been to such a friendly, well organized dealership like Columbia Ford. Keep up the great work!!! More
by Kraig3612
May 16, 2023
We found that every member of the staff we encountered was friendly, encouraging and willing to help us. We haven't bought a new vehicle in a long time and our experience at Columbia Ford was very differe was friendly, encouraging and willing to help us. We haven't bought a new vehicle in a long time and our experience at Columbia Ford was very different from the stressful purchases we made in the past More
by SB
Employees Worked With
May 15, 2023
Columbia Ford's Service Department is our "Go To" automotive place for all our vehicles. The employees are polite, efficient and professional. We highly recommend Columbia Ford's Service Departme automotive place for all our vehicles. The employees are polite, efficient and professional. We highly recommend Columbia Ford's Service Department. More
by suemanning44@yahoo.com
Employees Worked With
