
Columbia Ford Kia
Columbia, CT
Hours
Sales/Showroom
Monday 8:00 AM - 7:30 PM
Tuesday 8:00 AM - 7:30 PM
Wednesday 8:00 AM - 7:30 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Great purchase a new '17 Escape We had a great experience purchasing a new Escape. Tim and Jimmie were every helpful in getting the right deal for us and Jake found us another discou We had a great experience purchasing a new Escape. Tim and Jimmie were every helpful in getting the right deal for us and Jake found us another discount at closing. More
Excellent service department The service team at Columbia Ford is headed by Mr Steady, who is not only a great manager, but also a very knowledgeable mechanic. He will, and did, h The service team at Columbia Ford is headed by Mr Steady, who is not only a great manager, but also a very knowledgeable mechanic. He will, and did, help to fix the issues with my car. He is a very polite and makes a decision to fix your car based on what he would do for his own family. Honest service manager. Clean and cool dealership atmosphere. More
Terrible customer service I scheduled an oil change for Monday October 17, 2016 at 11:00 a.m. Approximately (70) seventy minutes later, the vehicle was ready. After waiting a I scheduled an oil change for Monday October 17, 2016 at 11:00 a.m. Approximately (70) seventy minutes later, the vehicle was ready. After waiting an hour, I decided to inquire why a simple (scheduled) oil change had exceeding an hour. There was no explanation. I assumed since there was such a lengthly wait, the car was vacuumed, washed, etc. The car was never touched. Customer service needs some adjustments! More
A word of praise! The service at Columbia Ford in Columbia, CT is always excellent! They are friendly, efficient, competent abd reliable. I highly recommend the ent The service at Columbia Ford in Columbia, CT is always excellent! They are friendly, efficient, competent abd reliable. I highly recommend the entire service staff! More
Oil Change Sevice Was greeted pleasantly upon arrival, service performed quickly.Waited in Thunderbird Cafe where the waitress made me a Mustang Salad even though they Was greeted pleasantly upon arrival, service performed quickly.Waited in Thunderbird Cafe where the waitress made me a Mustang Salad even though they has closed 15 minutes before...it was delicious!! Overall a great experience!! Visited with Jimmie and Jake,,,everyone there is so friendly and makes you feel right at home! More
Friendly, Patient, Understanding Sales Staff Tim was very patient, as was Jimmie with all of our questions and both worked really hard getting the answers and best price possible for us. Jake mad Tim was very patient, as was Jimmie with all of our questions and both worked really hard getting the answers and best price possible for us. Jake made all of the paperwork easy and seamless and was quite entertaining. Between the three of them, my wife and I had an enjoyable experience and will definitely recommend to our friends and colleagues. More
A great experience at Columbia Ford We went in at 1 with no appointment and the intention of buying a used SUV for $15-18K with about 50,000-75,000 miles. We worked with our salesman, Jo We went in at 1 with no appointment and the intention of buying a used SUV for $15-18K with about 50,000-75,000 miles. We worked with our salesman, John Senick, looking at all our options. John suggested we look at a lease of a new car and when we reviewed the finances we were able to get a new leased car for a smaller monthly payment than the used cars in our price range. Not a surprise, John has sold us several cars in the past and we trust his expertise and judgement More
satisfied customer we were very satisfied with the customer service and selection of vehicles. everyone was very helpful and a pleasure to work with we are happy we came we were very satisfied with the customer service and selection of vehicles. everyone was very helpful and a pleasure to work with we are happy we came to columbia ford kia More
Oil change Great customer service with their drop off and pick up feature. Even with my oil change only service. They offered rides to and from my place of work. Great customer service with their drop off and pick up feature. Even with my oil change only service. They offered rides to and from my place of work. More
Satisfied Customer Quick and easy car buying process! Made something that is usually stressful, feel like a walk in the park. Great customer service; very satisfied cust Quick and easy car buying process! Made something that is usually stressful, feel like a walk in the park. Great customer service; very satisfied customer. More