Columbia Honda

Best customer service ever! Lesley Flores went above and beyond answering texts, phone calls, emails and even though she was busy always made time for me with a great attitude. Lesley Flores went above and beyond answering texts, phone calls, emails and even though she was busy always made time for me with a great attitude. More

Very positive experience Just bought a brand new Honda Odyssey and though my wife really likes her new van the reason I am writing this is solely because of the positive exper Just bought a brand new Honda Odyssey and though my wife really likes her new van the reason I am writing this is solely because of the positive experience it was for me. My wife and I were referred specifically to Mr Bill Shelton to work with on getting us into a new van and I can see why. It became obvious very quickly that Bill was more interested in making sure we were comfortable with the decisions we were making than he was in making a sale. Totally felt like he was sincerely trying to help us first and foremost. Bill possessed an extremely thorough understanding of features of the van we were looking at and was very patient in showing how the features functioned. Additionally he personally walked us through the entire service department and introduced us personally to the service department manager, and a service writer and technician that we could request to work with when we bring our van in for routine service. There was no pressure from him and absolutely none of the usual non-sense of the car salesman having to run back and forth between the manager to see what kind of 'deal' he could make while keeping us waiting. When it got to a point that we were ready to mover forward with the purchase of the van Bill simply presented a very reasonable and up front price for the van. No silly games what-so-ever. I have absolutely no buyer's remorse and do not feel taken advantage of at all. Thanks for all your help Bill. More

Buying our Honda Odyssey Frank was easy to work with, and went above and beyond when I wanted to test drive so many vehicles bc I didn't know what I wanted :) Trent in financ Frank was easy to work with, and went above and beyond when I wanted to test drive so many vehicles bc I didn't know what I wanted :) Trent in financing was awesome and knew his stuff! I would definitely go back! More

Five star service pursuaded us into buying two vehicles We went to Columbia Honda with the intent to purchase a Honda Pilot. The five star service we received from our salesman, Ryne Armstrong, led us not o We went to Columbia Honda with the intent to purchase a Honda Pilot. The five star service we received from our salesman, Ryne Armstrong, led us not only to purchase the Pilot, but also a Honda Civic. He found us the vehicles we were looking for. He took the extra time of delivering the vehicles to our home in Jefferson City for test drives and answered all of our questions (which closed the deal for my wife). We felt like we not only gained two new Hondas in the experience, but also a friend. If you are looking for a dealership who goes the extra mile for customer service, we recommend Columbia Honda. More

It takes a village. Buying a new car is hard work, but selling a car to ME, is even harder. I unexpectedly totaled my vehicle and had to buy a new one in a hurry due Buying a new car is hard work, but selling a car to ME, is even harder. I unexpectedly totaled my vehicle and had to buy a new one in a hurry due to the amount of traveling I do for work. Initially I wasn’t convinced on buying a Honda, but a friend referred me to Ryne, and I figured I’d give it a go. Ryne went to bat for me from the moment he called me on the phone to set up an appointment. I explained to him that my other car had not yet been paid for by my insurance, and he assured me that his finance team could get the deal done regardless. Upon my arrival to the dealership; Ryne met me with a bottle of water, and a smile on his face. He already had the car I was interested in pulled around and ready to go. He handled my interrogation about the new 2016 Honda Civic very well, and went over the information multiple times to ease my anxiety. He patiently waited as I drove two separate cars, multiple times, and compared them. He also stood with me for what seemed like an eternity while I decided between two different colors. When everything was all said and done, Ryne even followed me in my new car, so I could drop off my rental. Picking a new car is easy, but finding the right price can be stressful. In addition to totaling my vehicle, I’m in the middle of buying a house, so my budget for a new car was limited. When it came time to negotiate the price, Dave, the Sales Manager, listened to my story and gave me the best deal on a car I have ever seen. His low pressure approach is unmatched by any Sales Manager I have ever interacted with. During the paperwork process; Keith answered all of my questions, and was very informative. He made it easy for me to go get my car titled and registered, and his sense of humor makes going over numbers a breeze! After totaling my other vehicle, I knew I needed GAP coverage on my new Honda. Danny, the General Manager, assisted me in getting this extra insurance coverage on my vehicle at a great price, and even kept me company while I was waiting for my deal to be finalized. Lastly, a few days after my purchase I was having trouble figuring out some settings in my car, so I decided to stop by on my way home from work. I called Ryne as I was pulling into the dealership and he said he was out of the office due to illness, but that he would call and have someone greet me. Within minutes Dorian approached me. He spent nearly an hour going over everything, and he even got my car cleaned for me. If you’re looking for a great deal, and a low pressure car buying experience, head to Columbia Honda!!! More

bitter sweet I have gotten 3 cars from this dealership. First deal was awesome no problems. The last two have been a lot of stress, worry, and confusion. Have made I have gotten 3 cars from this dealership. First deal was awesome no problems. The last two have been a lot of stress, worry, and confusion. Have made some progress and feeling better about the whole situation. Giving 3 stars because they are trying to fix the problem and keep in contact with me with any updates. More

Lesley was great. Made Dreams Come True No high preasure, very professional. Was at peace, made buying a car fun . Everyone was kind and helpful. If you are l [king for a car this is the p No high preasure, very professional. Was at peace, made buying a car fun . Everyone was kind and helpful. If you are l [king for a car this is the place to go. Maybe not Disney World but in my book this is were Dreams Come True. Thank you for everything. You have gave me faith in car dealers. More

Great Car Buying Experience! We recently worked with Ryan to purchase a Certified Pre-Owned Honda Odyssey. While we originally went to buy a different vehicle, Ryan showed us this We recently worked with Ryan to purchase a Certified Pre-Owned Honda Odyssey. While we originally went to buy a different vehicle, Ryan showed us this vehicle thinking it might fit our needs better and it was love at first drive. Ryan and Mike worked tirelessly to get our payments where we were satisfied with them, as well as getting us the most money possible out of our trade in. Once we agreed on a deal, the dealership was already closed, and it had been a crazy busy Saturday for them. Not only did they stay almost two hours past closing time to take care of us, they also bought us and our two young children pizza for dinner. Trent made the financing paperwork process simple and painless-the easiest I've ever encountered with a vehicle purchase. We loved our experience and would absolutely go back to Columbia Honda again! More

Great Car Buying Experience My wife and I were in the market for a new car with a baby on the way. From start to finish, Columbia Honda and Bill Shelton took great care of us. Bi My wife and I were in the market for a new car with a baby on the way. From start to finish, Columbia Honda and Bill Shelton took great care of us. Bill would answer any questions we had about our car no matter the time of day, and he responded right away. He made sure we had a fair price on both our trade in and new car. Keith Marlett also did a great job in the finance department. From fair pricing to excellent customer service, Columbia Honda beats all expectations. More

Absolutely Amazing Service The person who helped me did an absolutely amazing job. If I ever need a job, I will come to him first! Highly recommend for everyone and anyone who w The person who helped me did an absolutely amazing job. If I ever need a job, I will come to him first! Highly recommend for everyone and anyone who wants to buy a car. More