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Columbia Honda - Service Center

Columbia, MO

4.9
639 Reviews

639 Reviews of Columbia Honda - Service Center

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July 19, 2022

This place is always clean, and the service department waiting area is nice. The people are professional, polite, and knowledgeable. More

by mheidy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle "Mickey" Lewis-Sexton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2022 -

Columbia Honda responded

A 5-star rating! Thank you, we appreciate it!

July 15, 2022

Very nice place to wait. The people were very kind and courteous. The loaner car was a nice plus. More

by tbaugh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Silvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2022 -

Columbia Honda responded

Thank you for the 5-star review! We appreciate the feedback.

July 10, 2022

Once again had my car in for service at Columbia Honda and Andrew and the maintenance team were outstanding. I have had roughly 20 service’s there and not one time have I been disappointed. These guys k More

by richard.w.tharp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Silvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2022 -

Columbia Honda responded

Hi Richard, thank you for your loyalty to Columbia Honda. We're so happy to have you as part of our family and we appreciate the great things you have to say about Andrew and our maintenance team. They work hard every day to ensure that each customer has a positive experience and they are truly some of the best in the business. We hope you'll continue to choose us for all your automotive needs and we thank you for your business!

July 08, 2022

Efficient and economical- even with suggested add-in’s for my 60K tuneup, total bill was under $300. Friendly and professional as well. Thank you! More

by Quiltsharon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Wilhite
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle "Mickey" Lewis-Sexton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2022 -

Columbia Honda responded

Hi, thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers. Best wishes!

July 08, 2022

Treated well and with respect. Waiting area very clean and comfortable. Service advisor very friendly and helpful when additional service was found to be needed. The amount of time More

by Nancy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
T.J Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2022 -

Columbia Honda responded

Hi Nancy, thank you for choosing Columbia Honda. We're glad to hear that you had a positive experience with our dealership and service advisor. We strive to provide excellent customer service and are happy to know that we were able to meet your expectations. Thank you for your business and trusting our shop!

July 07, 2022

Clean, comfortable waiting area. Tire rotation was completed while I waited. Welcomed immediately. Friendly service. More

by SB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle "Mickey" Lewis-Sexton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spurgeon "Spud" Thornhill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2022 -

Columbia Honda responded

Love seeing reviews like this one! Thank you for taking the time to provide some feedback to our team!

July 04, 2022

Excellent dealer. Kept me informed on progress. Staff courteous and thoughtful. No reservations in recommending. Thank you. More

by Clarkston
Recommend Dealer
Yes
Employees Worked With
Michelle "Mickey" Lewis-Sexton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 04, 2022 -

Columbia Honda responded

Love seeing reviews like this one! Thank you for taking the time to provide some feedback to our team!

July 01, 2022

Quick, easy, convenient, safety assured, waiting area with snacks and liquid refreshments, and an immediate welcome. More

by Plue-r
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
T.J Mitchell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 04, 2022 -

Columbia Honda responded

We're glad to hear that you had a positive experience with us and that you found our dealership quick, easy, and convenient. Plus, it's great to know that you felt safe and comfortable while waiting, thanks to our snacks and liquid refreshments. We truly appreciate your business, Thank you!

June 29, 2022

I worked with Michelle to have my transmission fluid replaced and my oil changed. She was very helpful and knowledgeable in regards to the work preformed on my vehicle. Michelle always has a smile and a More

by happy customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle "Mickey" Lewis-Sexton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2022 -

Columbia Honda responded

Thank you for your kind words! We hope you'll continue to choose us for all of your automotive needs. Thanks again!

June 28, 2022

Prompt and knowledgeable. Courteous. Explained service needed and why. Good refreshments. Did not like the request to view service recommendations on line. Preferred in person More

by Donna
Customer Service
Recommend Dealer
Yes
Employees Worked With
T.J Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2022 -

Columbia Honda responded

Thank you for choosing Columbia Honda, and for your kind words. We're glad to have been of service, and we appreciate your feedback. We hope you'll visit us again soon!

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