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Columbia Honda - Service Center

Columbia, MO

4.9
642 Reviews

642 Reviews of Columbia Honda - Service Center

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April 10, 2021

This is the service department all other service departments should be measured and trained by. Polite, efficient, professional, and always offer options and list priorities, which we really apprec More

by jrlongaker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Silvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2021 -

Columbia Honda responded

Awww, thank you so much, such a kind review, we really appreciate it :)

April 08, 2021

Service department staff has always been excellent. I have noticed that with Covid-19 restrictions vehicle service is faster but staff are not filling the 20-point inspection document completely (otherwi More

by Jamila
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Wilhite
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2021 -

Columbia Honda responded

Thank you, Jamila, we appreciate the kind words and feedback for the 20 point document, we will keep this in mind moving forward.

April 03, 2021

We took both of our Hondas in for service today. We could not have been treated any nicer by the staff!! Also love your great snacks in the waiting area. More

by mps
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
T.J Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2021 -

Columbia Honda responded

Aww, thank you so much :)

March 29, 2021

Great service Dept fast and do a great job. Left car clean and did all required maintenance. Very friendly service. Just like family waiting on you! More

by KathyK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle "Mickey" Lewis-Sexton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Kauffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2021 -

Columbia Honda responded

Thank you so much, Kathy :)

March 28, 2021

Great Service! Friendly and helpful! Kept us informed about when our would be ready for us to pick it up. Spud seems to be a great person. More

by ljkaiser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spurgeon Thornhill
Mar 29, 2021 -

Columbia Honda responded

Aww, thank you so much, we really appreciate it :)

March 28, 2021

The service department is consistently wonderful. My service appointment yesterday was scheduled online and I didn’t realize I had to confirm through my text notification, therefore it didn’t show up on More

by Jane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Wilhite
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2021 -

Columbia Honda responded

Thank you so much, Jane, we are glad that we were still able to help you out in a timely manner!

March 27, 2021

Appreciated the same day service for my 2015 Pilot. The dealership got me in on the day I called needing a battery replacement. This quick and courteous service was important to me and made my day go much More

by Mdwalker05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle "Mickey" Lewis-Sexton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2021 -

Columbia Honda responded

Thank you so much for your kind review! We are glad that we were able to help with your service needs!

March 26, 2021

TJ and the service department team have gone out of their way to take care of my daughter's car while she is away from home at school. More

by scotthess
Recommend Dealer
Yes
Employees Worked With
T.J Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2021 -

Columbia Honda responded

Aww, that's amazing, we are glad to hear!

March 26, 2021

Installed remote start and looked at an acceleration issue with my CR-V. As always, an excellent service experience! Could not be any happier with TJ and the team. More

by mizzoufan1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
T.J Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2021 -

Columbia Honda responded

Thank you so much! We are glad that TJ could help with your service needs!

March 22, 2021

Always great service. Always glad to see Michelle. She has an upbeat attitude and a pleasure to talk . The service was quick and very efficient. More

by Pam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle "Mickey" Lewis-Sexton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2021 -

Columbia Honda responded

Thank you so much, Pam! We are glad to hear that Michell is so great to work with :)

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