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Concordville Subaru

Glen Mills, PA

4.9
3,335 Reviews
Our mission: Concordville Subaru has a commitment to extraordinary customer service. We deliver the right car, at the right price, and provide great service to back it all up. All of this and more results in an exceptional vehicle purchase and ownership experience unlike any other!
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1713 Wilmington West Chester Pike

Glen Mills, PA

19342

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Showing 3,335 reviews

January 16, 2022

Mark has did a wonderful job keeping me informed about the car’s situation. The service took much longer than originally quoted. More

by Adm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2022 -

Concordville Subaru responded

Adm, we're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Sincerely, Moe Laraki, General Manager

January 16, 2022

Service is ALWAYS courteous, explaining things and timings in detail and ice never experienced any work that wasn't done correctly the first time. More

by JERRYBGOODMAN
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2022 -

Concordville Subaru responded

Hi, JERRYBGOODMAN! Thank you for the stellar review. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Take care! Sincerely, Moe Laraki, General Manager

January 16, 2022

Heard the tech who took my car do a pull in it, hard to hide it when I have a loud exhaust. Didn’t know why he even took it on the road since I was just there for an inspection and an oil change. Seemed t More

by crowleycait
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2022 -

Concordville Subaru responded

crowleycait, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day! Sincerely, Moe Laraki, General Manager

Jan 17, 2022 -

crowleycait responded

Please look into the tech who joy rided and unplugged my cam :)

January 15, 2022

What a wonderful person! Melissa was very caring about the situation with our car which had been in an accident. Her communication was outstanding-love the ability to text back and forth. She is an incr More

by amy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2022 -

Concordville Subaru responded

Hi, amy! Thank you for the 5-star rating. We're happy to hear that working with Melissa led to such an extraordinary experience. We look forward to your next visit. Have a great day! Sincerely, Moe Laraki, General Manager

January 15, 2022

I've been customer for years always treated with respect and honesty can't imagine going anywhere else. MELISSA MCELWEE is excellent.. More

by Pitz20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2022 -

Concordville Subaru responded

Hi, Pitz20@outlook.com! Thank you for the 5-star rating. We're delighted to hear that working with Melissa elevated your experience with us. Your loyalty and trust mean the world! Safe travels! Sincerely, Moe Laraki, General Manager

Jan 17, 2022 -

Pitz20 responded

If you every decide to do ad for long standing customer with original Concordville purchased older Forster let me know.

January 15, 2022

This is the about the 15th car my wife and I have bought or leased from Concordville Subaru/Nissan. That says it all. They take care of you. More

by Skantor
Recommend Dealer
Yes
Employees Worked With
John Shields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Raysor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mo
Jan 17, 2022 -

Concordville Subaru responded

Hi, Skantor! Thank you for the stellar rating and for sharing this lovely photo with us. We're honored to have served you for 15 cars now! We hope to work with you again soon. Take care! Sincerely, Moe Laraki, General Manager

January 15, 2022

Concordville Subaru is great. I bought my previous Forester ten years ago there. I went back and just got a 2022 Forester. I have had many wonderful comments about it from my community members. Bill w More

by BKUZMIN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Still
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2022 -

Concordville Subaru responded

Hi, BKUZMIN! Thank you for the 5-star review. We're happy to hear that working with Bill elevated your experience with us. Congratulations on your new 2022 Forester, and we hope you enjoy the ride! Sincerely, Moe Laraki, General Manager

January 15, 2022

Melissa was very courteous, and explained everything to me. Very short wait time. Great service! More

by GOODNANNY956
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2022 -

Concordville Subaru responded

Hi, GOODNANNY956! Thank you for the 5-star review. We're happy to hear that working with Melissa elevated your experience with us. Have a wonderful day! Sincerely, Moe Laraki, General Manager

January 15, 2022

Service the best I’ve ever dealt withSj Gerber Service the best I’ve ever dealt with Sj Gerber 610-955-6522 sjgerber1@verizon.net More

by SJ Geeber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Gilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ty Jones, Ken Cooper, John Brennan, Zach Catrambone, Lauren Scannapieco
Jan 17, 2022 -

Concordville Subaru responded

Hi, SJ Geeber! Thank you for the stellar review. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Take care! Sincerely, Moe Laraki, General Manager

Jan 17, 2022 -

SJ Geeber responded

Your service dept. made the decision to lease easy. All personnel are the best

January 14, 2022

Service dept. is one of the best ones I have ever dealt with. Service staff are very pleasant and helpful. Never have to wait to get waited on. Service is very prompt, and they do a great job. They make t More

by FOURTAILSUP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Catrambone
Jan 14, 2022 -

Concordville Subaru responded

Hi, FOURTAILSUP! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Take care! Sincerely, Moe Laraki, General Manager

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