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Concordville Subaru

Glen Mills, PA

4.9
3,000 Reviews
Our mission: Concordville Subaru has a commitment to extraordinary customer service. We deliver the right car, at the right price, and provide great service to back it all up. All of this and more results in an exceptional vehicle purchase and ownership experience unlike any other!
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1713 Wilmington West Chester Pike

Glen Mills, PA

19342

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Showing 3,000 reviews

July 27, 2021

My service was quick and pain-free. My Technician was friendly and kept me informed of the progress. I waited at the dealership and my car was ready on time. More

by SMEASHEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Catrambone
Jul 28, 2021 -

Concordville Subaru responded

Hi, SMEASHEY! Thank you for the glowing review. We're happy to hear that you left the dealership satisfied with our services. We hope to see you again soon!

July 27, 2021

I was very pleased with my recent service appointment at Concordville Subaru. Everything was explained appropriately and professionally and the work was finished in a timely manner. More

by SLATTANZA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Catrambone
Jul 28, 2021 -

Concordville Subaru responded

Thank you for the stellar review, SLATTANZA! We're happy to hear that you left the dealership satisfied with our services. We look forward to your next visit. Have a great day!

July 27, 2021

I called for an oil change and was told it would be under an hour. Once showed up it took the dealer about 30-45 min for an oil change. Very well priced. Great service. All advisors wore masks. Will be back More

by Taras Savka
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor Thornton
Jul 28, 2021 -

Concordville Subaru responded

Thank you for the stellar rating, Taras Savka! We're ecstatic to hear that you had a good oil change experience with us. We look forward to your next visit. Have a great day!

July 27, 2021

Good timely and friendly service. Sorry not typing 25 unique words. Word word word word word word word word word word word word word word word word. More

by JEFF@SELVERIAN.COM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Cooper
Jul 28, 2021 -

Concordville Subaru responded

Thank you for the high rating, JEFF@SELVERIAN.COM! We hope to work with you again soon. Take care!

July 27, 2021

They really went above and beyond when my car broke down and had to be towed in. Melissa made sure my car was received from the tow truck and managed to arrange to have it fixed the same day and got me back More

by am
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2021 -

Concordville Subaru responded

Hi, am! We're delighted to hear that Melissa's expertise and customer service earned us a 5-star review. If there's anything else we can help you with, please do let us know. Safe travels!

July 27, 2021

Melissa is a knowledgeable gem. The mechanics- spot on. My new car seemed new again! I can now get on with summering a happy girl! More

by NBBDON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2021 -

Concordville Subaru responded

Hi, NBBDON! Thank you for the 5-star review. Melissa is a valued member of the team, and we will surely pass your kind words on to her. We hope you enjoy your summer, and we look forward to working with you again soon!

July 27, 2021

Everyone at Concordville was great, especially Melissa. Thank you! The rest of this review is meant to make the 25 word minimum. you should fix this requirement as it’s a pain. More

by MICHAEL.HAMER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2021 -

Concordville Subaru responded

Hi, MICHAEL.HAMER, thank you for the high rating. We're glad to hear that you had a good experience working with Melissa and the team. If there's anything else we can help you with, please give us a call. Safe travels!

July 26, 2021

Extremely pleased with the Service Departmentcrew that I Extremely pleased with the Service Department crew that I came in contact with on my recent service visit for my '18 Legacy!!! Thanks so much. More

by Huffy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
3.0
This rating includes all reviews, with more weight given to recent reviews.
John Brennan
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Catrambone
Jul 27, 2021 -

Concordville Subaru responded

Hi, Huffy! Thank you for taking the time to leave us a positive review. We're happy to hear that you were satisfied with the services done on your '18 Legacy. We look forward to working with you again. Have a good day!

July 26, 2021

Great customer service and answered all of our questions. Was very friendly and helpful. Patient and helped get us the best price available. Took time to explain how the car works More

by ltornari
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maddy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Boruk
Jul 26, 2021 -

Concordville Subaru responded

Hi, Itornari! Thank you for taking the time to leave us a positive review. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day!

July 26, 2021

After having a horrible experience at the Subaru dealership in Lancaster, working with Mark and the team Concordville was a welcome breath of fresh air! Excellent customer service! More

by tsmee17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2021 -

Concordville Subaru responded

Hi, tsmee17! We're happy to hear that you had a great experience with us here at Concordville Subaru. We'll definitely let Mark and the team know about your kind review. Have a wonderful day, and we hope to work with you again soon!

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