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Concordville Subaru

Glen Mills, PA

4.9
2,998 Reviews
Our mission: Concordville Subaru has a commitment to extraordinary customer service. We deliver the right car, at the right price, and provide great service to back it all up. All of this and more results in an exceptional vehicle purchase and ownership experience unlike any other!
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1713 Wilmington West Chester Pike

Glen Mills, PA

19342

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Showing 2,998 reviews

July 25, 2021

I walked into Concordville Subaru thinking I was simply going to check out what they had and pricing. I was headed to the Toyota dealership next, but I didn't make it there. Bill and I talked, I told him More

by redstang328
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Brown, Bill Betzner
Jul 26, 2021 -

Concordville Subaru responded

Thank you for the high rating and detailed review, redstang328! We're happy to hear that Bill's expertise and customer service led to a quick and comfortable experience shopping with us. Congratulations on your new Rogue, and we look forward to your next visit. Till then, we hope you enjoy your ride!

Jul 26, 2021 -

redstang328 responded

I actually leased a Forester, but was given a Rogue as a loaner.

July 25, 2021

The service department is great. They are very helpful and friendly It is also very clean I think is also easy to get an appointment. More

by PWOODSON0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Catrambone
Jul 26, 2021 -

Concordville Subaru responded

Thank you for taking the time to leave us a high rating, PWOODSONN0! We're glad to hear that you left the dealership satisfied with our services. Safe travels!

July 25, 2021

This dealership is wonderful. The customer service is what it should be treating customers with respect and kindness. The service is always fantastic. They are direct and clear in explaining what needs t More

by PASGRN1212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2021 -

Concordville Subaru responded

Thank you for the stellar rating, PASGRN1212. Here at Concordville Subaru, customer satisfaction is our #1 priority. We hope to work with you again soon!

July 24, 2021

John Shields is the best! Always a great experience dealing with him. Entire staff is pleasant and accommodating. I’ve recommended Concordville Subaru numerous times. More

by JULES1958
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Laraki
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Shields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Raysor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Scannapieco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Cooper, Zach Catrambone, Taylor Thornton
Jul 26, 2021 -

Concordville Subaru responded

Thank you for your stellar review and recommendations! These are of utmost importance to us. Moreover, we'll definitely let John know about your kind review. If there's anything else we can help you with, please do not hesitate to let us know. Have a great day!

July 24, 2021

We have been a valuable customer for many years and never been disappointed. We love our Forester and this one is number 6. Don’t think we will have any other family car. More

by JDM817
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Laraki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Allen, Josh Lupo Sr.
Jul 26, 2021 -

Concordville Subaru responded

Hi, JDM817! Congratulations on your new Forester, and thank you for continuing to choose Concordville Subaru. Your trust and loyalty mean the world to us. We look forward to your next visit. Till then, we hope you enjoy your new ride!

Jul 26, 2021 -

JDM817 responded

Your welcome. Highly deserved.

July 23, 2021

Prompt, professional, friendly service crew. My car was serviced and returned to me clean and in a timely manner. Thank you all for your good customer relations. More

by Chuckbean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Cooper
Jul 26, 2021 -

Concordville Subaru responded

Hi, Chuckbean! Thank you for the stellar review. We're happy to hear that you left the dealership satisfied with our services. Have a great day!

July 23, 2021

I was able to run up at 6:15. Got me in and out in less then 45 mins for a replacement battery, great friendly staff. More

by HALEY0610
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Catrambone
Jul 23, 2021 -

Concordville Subaru responded

Hi, HALEY0610! Thank you for the 5-star review. We're happy to hear that we were able to help you with your battery replacement. Safe travels!

July 22, 2021

Mark Rodgers is the person I work with each time I bring my car in for service. He is absolutely the best service advisor I’ve worked with. He is always willing to discuss what needs to be done and willing More

by VKALINA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2021 -

Concordville Subaru responded

Hi, VKALINA! We're delighted to hear that working with Mark has led to a 5-star experience. Thank you for continuing to choose Concordville Subaru, and we look forward to your next visit!

July 22, 2021

Keep you informed. Tell you how long you will have to wait. Tell you the cost and answer any questions that you may ask them More

by JOYCEELLENRN6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Cooper
Jul 23, 2021 -

Concordville Subaru responded

Thank you for taking the time to leave us a high rating, JOYCEELLENRN6! We're happy to hear that you left our dealership satisfied with our services. Have a great day!

July 22, 2021

Very friendly and knowledgeable . The wait time was exactly as anticipated. Professional service and attention to detail.The car wash is a great added bonus. More

by LINDACOL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2021 -

Concordville Subaru responded

Hi, LINDACOL! Thank you for the positive review. We're ecstatic to hear that you left the dealership satisfied with our services. We hope to work with you again soon!

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