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Concordville Subaru

Glen Mills, PA

4.9
3,373 Reviews
Our mission: Concordville Subaru has a commitment to extraordinary customer service. We deliver the right car, at the right price, and provide great service to back it all up. All of this and more results in an exceptional vehicle purchase and ownership experience unlike any other!
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1713 Wilmington West Chester Pike

Glen Mills, PA

19342

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Showing 3,373 reviews

July 31, 2021

I waited for service. The staff was helpful and nice. The waiting area had tables and outlets. No coffee, but that could be COVID related. More

by Outback19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2021 -

Concordville Subaru responded

Hi, Outback19! Thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day!

July 31, 2021

Great service and very friendly staff. The early hours work best for me and and the shuttle service to/from my work is a bonus! Thank you Concordville Subaru team! More

by michollero
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Cooper
Aug 02, 2021 -

Concordville Subaru responded

Thank you for the high rating, michollero! Please let us know if there's anything else we can do for you. Have a great day!

July 31, 2021

Representatives are very cordialService department is Representatives are very cordial Service department is excellent The service was completed in very short time and to my complete satisfaction Would More

by GDIMARTINI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Cooper, John Brennan, Zach Catrambone, Lauren Scannapieco, Taylor Thornton
Aug 02, 2021 -

Concordville Subaru responded

Thank you for the 5-star rating, GDIMARTINI! We're happy to hear that your positive experience with us has earned us your recommendation. Have a good day!

July 31, 2021

The maintenance dept. and it's associates do a great job. As in everything there is room for improvment. Their customer service is exelent and courteous. More

by MELENDEZ.JOHNNY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Cooper, John Brennan, Zach Catrambone, Lauren Scannapieco, Taylor Thornton
Aug 02, 2021 -

Concordville Subaru responded

Thank you for taking the time to give us a positive review, MELENDEZ.JOHNNY! Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day!

July 31, 2021

One problem. I bought and Paid for a liner for the back seat of my sedan. I have yet to be notified if it has come in. More

by lfireng
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2021 -

Concordville Subaru responded

lfireng, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day!

July 31, 2021

They did a good job meeting my needs and worked very efficiently. They didn't take advantage of the car shortage and we're fair with my trade. More

by kross1414
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Gilley
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jill Quale
4.0
This rating includes all reviews, with more weight given to recent reviews.
Maddy Davis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allison Eggert
Aug 02, 2021 -

Concordville Subaru responded

Thank you for the high rating, kross1414. We're happy to hear that you were satisfied with our services. Safe travels!

July 30, 2021

Purchased car; easy to work with, kept us up to speed through the process and quick turnaround for vehicle. Anthony was great to work with! More

by megslc21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Cappello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Lupo Sr.
Jul 30, 2021 -

Concordville Subaru responded

Congratulations on your new car, megslc21! Anthony is a valued member of the team, and we'll surely let him know about your kind review. We look forward to your next visit. Till then, we hope you enjoy your new ride!

July 30, 2021

Concordville staff is friendly and efficient. My wait was pleasant. Service to my car was as expected with no surprises. Great to have it washed! More

by glane2
Recommend Dealer
Yes
Employees Worked With
Zach Catrambone
Jul 30, 2021 -

Concordville Subaru responded

Thank you for the stellar review, glane2! We're delighted to hear that you left the dealership satisfied with our services. We look forward to working with you again.

July 30, 2021

John and everyone at the dealership was very welcoming and helpful. Pricing could be better but would still somewhat recommend to a few friends/family. More

by Shawn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Brennan
Aug 02, 2021 -

Concordville Subaru responded

Hi, Shawn! Thank you for the high rating. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day!

July 30, 2021

The service people are courteous, take time to explain what services are needed and why and review the billing with their customers. My appointment time was honored. More

by RENNIEC@MAC.COM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Catrambone
Aug 02, 2021 -

Concordville Subaru responded

Thank you for the high rating, RENNIEC@MAC.COM. We're happy to hear that you were satisfied with our services. Safe travels!

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