Concordville Subaru - Service Center
Glen Mills, PA
1,925 Reviews of Concordville Subaru - Service Center
I brought my car in for a quick tire check and Michael was extremely helpful with helping address the problem quickly and efficiently. Thanks Michael! was extremely helpful with helping address the problem quickly and efficiently. Thanks Michael! More
If it weren't for Mr Malik's professionalism and recognizing a dissatisfied customer, I would not have ever purchased another Subaru...nor would anyone I know. I don't know how may years he has bee recognizing a dissatisfied customer, I would not have ever purchased another Subaru...nor would anyone I know. I don't know how may years he has been in the business, but he went above and beyond my expectations. If it hadn't been for his patience and his attitude, I would've had a whole different opinion about Concordville Subaru. More
He was straightforward and honest. He let me know exactly what was wrong with my vehicle and even when it would be ready. Concordville Subaru clearly only hires the best. He let me know exactly what was wrong with my vehicle and even when it would be ready. Concordville Subaru clearly only hires the best. More
Had my vehicle in for a repair that I felt Subaru Corporate should have handled but Bill in working with Mark (Service Mgr) and Moe (Sales Director) found a way to make the repair and absorbed the co Corporate should have handled but Bill in working with Mark (Service Mgr) and Moe (Sales Director) found a way to make the repair and absorbed the cost associated. All 3 individuals are extremely professional and customer focused! I have no desire to shop anywhere else because of Bill, Moe and Mark. More
I picked up a sheet metal screw in my tire and my friend and neighbor, Moe Laraki, told me to stop in at Subaru of Concordville and they will take care of me. When I arrived I was greeted by Kevin and he go and neighbor, Moe Laraki, told me to stop in at Subaru of Concordville and they will take care of me. When I arrived I was greeted by Kevin and he got me settled in and showed me the snack and waiting area and said the repair would be about 30 minutes are so. Kevin came back in no time to let me know I was all finished and ready to go and they even washed my car. Unbelievable service, thank you Kevin and Moe. I will be telling this story to my buddies on the golf course for some time. More
Always a pleasure to work with everyone at Concordville Suburu especially Kevin Daly. Always personal and friendly! Highly recommend him and his team! Suburu especially Kevin Daly. Always personal and friendly! Highly recommend him and his team! More
Melissa has handled my service conversations on the past few service visits (all routine). She's a great representative of the high-quality service I always get at Concordville Subaru. She explained the wo few service visits (all routine). She's a great representative of the high-quality service I always get at Concordville Subaru. She explained the work being done without pressured "upselling" and kept me well informed as to progress. I was having a bad day on the last visit and made that known, she set aside our "car talk" and related to me as a human being and I left feeling better. I didn't buy my car at this dealership but based on the exceptional service I get here, I will be buying my next one here. More
This is a beautiful dealership. I reached out to Mary as a repeat customer and was treated as though I purchased my car here, even better. Mary, Mel and Matthew went beyond what any I reached out to Mary as a repeat customer and was treated as though I purchased my car here, even better. Mary, Mel and Matthew went beyond what anyone could expect to earn my future business. I also met Joel who was happy to direct me where I needed to go. More
I'm pretty sure I got scammed by one of their service writers. I asked for a 30k service and he told me the usual services I expected -- oil change, air filter, cabin air filter, tire rotation. 2 hours a writers. I asked for a 30k service and he told me the usual services I expected -- oil change, air filter, cabin air filter, tire rotation. 2 hours and it came down to $500? Absolutely absurd. I've been to this dealership several times and never had issues until the most recent visit. Not sure why but I definitely got taken advantage of. Guy got greedy. More
Asked me by email following my visit, and ignored me after I responded that I was not happy, Service was too expensive for oil change and tire rotation and the notification "service required" was still after I responded that I was not happy, Service was too expensive for oil change and tire rotation and the notification "service required" was still on. I had to visit a second time just to remove the reminder. More