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Concordville Subaru - Service Center

Glen Mills, PA

4.7
1,925 Reviews

1,925 Reviews of Concordville Subaru - Service Center

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July 26, 2025

I brought my car in for a quick tire check and Michael was extremely helpful with helping address the problem quickly and efficiently. Thanks Michael! More

by TMac920
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian Caraballo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Clay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2025 -

Concordville Subaru responded

For an expert like Michael, tire check-ups are a breeze! We're grateful to have someone so knowledgeable and skilled on our team. Thanks for trusting our crew with your ride! You are welcome back any time.

July 10, 2025

If it weren't for Mr Malik's professionalism and recognizing a dissatisfied customer, I would not have ever purchased another Subaru...nor would anyone I know. I don't know how may years he has bee More

by Dee
Recommend Dealer
Yes
Employees Worked With
Khaled Malik
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Boruk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Tannery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2025 -

Concordville Subaru responded

Dee, thank you for sharing how Mr. Malik turned your experience around. His patience and professionalism are what make Concordville Subaru stand out. We’re grateful he could earn back your trust and look forward to serving you and anyone you send our way.

June 27, 2025

He was straightforward and honest. He let me know exactly what was wrong with my vehicle and even when it would be ready. Concordville Subaru clearly only hires the best. More

by mattyb227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian Caraballo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany West
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2025 -

Concordville Subaru responded

That's exactly how we like to do business! We're proud of our team for their drive and work ethic. It' clearly doing wonders! Stop by anytime and we'll be happy to have you.

January 24, 2025

Had my vehicle in for a repair that I felt Subaru Corporate should have handled but Bill in working with Mark (Service Mgr) and Moe (Sales Director) found a way to make the repair and absorbed the co More

by NORRIS76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moe Laraki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Still
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2025 -

Concordville Subaru responded

It's always a team effort here, and our dream team is great at making sure customers get what they need! Thank you for choosing us for your car's repair needs. We're always thrilled to see a 5-star review, and Bill, Moe, and Mark earned it. See us again if there is anything else you need!

October 14, 2024

I picked up a sheet metal screw in my tire and my friend and neighbor, Moe Laraki, told me to stop in at Subaru of Concordville and they will take care of me. When I arrived I was greeted by Kevin and he go More

by Pooljim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Daly
Oct 14, 2024 -

Concordville Subaru responded

Hi Pooljim, thank you for leaving us a 5 star review. We're so glad that we were able to get your tire fixed quickly for you! We truly appreciate your feedback! Sincerely, Moe Laraki - General Manager

October 07, 2024

Always a pleasure to work with everyone at Concordville Suburu especially Kevin Daly. Always personal and friendly! Highly recommend him and his team! More

by mrayer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Daly
Oct 07, 2024 -

Concordville Subaru responded

Hi Mrayer, thank you for your 5 star review. We love to hear that Kevin and the rest of the Concordville Subaru team made your service appointment great! We appreciate your business and hope to see you again soon! Sincerely, Moe Laraki - General Manager

August 07, 2024

Melissa has handled my service conversations on the past few service visits (all routine). She's a great representative of the high-quality service I always get at Concordville Subaru. She explained the wo More

by babirmingham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Concordville Subaru responded

Hi babrimingham, Your satisfaction is our motivation! We're glad you had a positive experience with us. Sincerely, Moe Laraki - General Manager

August 04, 2024

This is a beautiful dealership. I reached out to Mary as a repeat customer and was treated as though I purchased my car here, even better. Mary, Mel and Matthew went beyond what any More

by BRZ Owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Johnston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry (Parts)
Aug 05, 2024 -

Concordville Subaru responded

Hi Thank you for the glowing review! We're dedicated to providing exceptional service. Sincerely, Moe Laraki - General Manager

April 18, 2024

I'm pretty sure I got scammed by one of their service writers. I asked for a 30k service and he told me the usual services I expected -- oil change, air filter, cabin air filter, tire rotation. 2 hours a More

by JP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Zegac
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 20, 2024

Asked me by email following my visit, and ignored me after I responded that I was not happy, Service was too expensive for oil change and tire rotation and the notification "service required" was still More

by Nik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Rodgers
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2024 -

Concordville Subaru responded

Your feedback is crucial to our growth. We're genuinely sorry for any shortcomings and are actively working to enhance our services for all our customers. Thank you for taking the time to give us this feedback, and we will strive to provide a better experience in the future! Megan Karwoski Marketing Manager

Mar 25, 2024 -

Concordville Subaru responded

Hi Nik, We are deeply sorry for any inconvenience we may have caused you. Please know that your satisfaction is our top priority, and we truly appreciate you taking the time to reach out to us. Thank you for your patience and understanding, and we hope to have the pleasure of serving you again in the future. Sincerely, Moe Laraki - General Manager

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