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Concordville Subaru - Service Center

Glen Mills, PA

4.8
1,923 Reviews

1,923 Reviews of Concordville Subaru - Service Center

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October 04, 2021

She will call you a smart xxx and a xxxxxx bag for asking a genuine question. She wants you to drive a car in that has a smoking, leaking battery for warranty. When you ask any questions about it she will th More

by Jess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Melissa McElwee
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2021 -

Concordville Subaru responded

Jess, we're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future.- Moe Laraki, General Manager

October 04, 2021

Best Service department ever. Melissa is a rock star ! I look forward to having my Forester serviced by this team. More

by shoemason57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2021 -

Concordville Subaru responded

Hi, shoemason57! Thank you for the stellar rating. We're happy to hear that working with Melissa led to such a positive experience. We hope to work with you again soon. Take care! - Moe Laraki, General Manager

October 04, 2021

They are friendly, helpful and the service was done quick and efficiently. It was very clean More

by Horseman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Cooper, John Brennan, Zach Catrambone, Lauren Scannapieco, Taylor Thornton
Oct 04, 2021 -

Concordville Subaru responded

Hi, Horseman! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. We look forward to your next visit. Safe travels! - Moe Laraki, General Manager

October 03, 2021

On this trip, I took my Forester in for the PA Inspection. The inspection was done quickly while I waited and included a car wash! Everyone at Concordville has been very pleasant to work with. More

by PS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Still
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor Thornton
Oct 04, 2021 -

Concordville Subaru responded

Hi, PS! Thank you for the 5-star review. We're happy to hear that we were able to assist with your Forester's inspection. We look forward to your next visit! - Moe Laraki, General Manager

October 03, 2021

Pleasant and efficient. That’s a good service center. Also patient to discuss the details. More

by KEN.WILLIAMS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Cooper, Zach Catrambone
Oct 04, 2021 -

Concordville Subaru responded

Hi, KEN.WILLIAMS! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. Have a great day! - Moe Laraki, General Manager

October 03, 2021

Great Communication and great customer service. This is our first time coming to Concordville Subaru and we would come back again. More

by jphilbin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Brennan
Oct 04, 2021 -

Concordville Subaru responded

Hi, jphilbin! Thank you for the 5-star review. We're happy to hear that your positive experience earned us your loyalty and trust. We look forward to your next visit. Take care! - Moe Laraki, General Manager

October 02, 2021

Felt like the service manager Mark was very attentive and really working for me, which I really appreciated. More

by Akirkpa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor Thornton
Oct 04, 2021 -

Concordville Subaru responded

Hi, Akirkpa! Thank you for the stellar rating. We're delighted to hear that working with Mark elevated your experience with us. We hope to work with you again soon. Have a great day! - Moe Laraki, General Manager

October 02, 2021

Flexible staff that arranged a change in appointment at last minute! Positive attitude in service area. More

by HDKLINE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jill Quale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2021 -

Concordville Subaru responded

Hi, HDKLINE! Thank you for the 5-star review. We're happy to hear that you left the dealership satisfied with our services. Have a great day! - Moe Laraki, General Manager

October 01, 2021

I was told my inspection and/or ant other service would take an hour and it came in at or under an hour which has not been my experience with other dealerships. More

by BONNIEPOLYKOV
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t know the person’s name who checked me in
Oct 04, 2021 -

Concordville Subaru responded

Hi, BONNIEPOLYKOV! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. Have a great day! - Moe Laraki, General Manager

October 01, 2021

The service department is excellent and Ken Cooper is the BEST! Maintenance is important to me and I trust Ken and the service department with my Subaru. More

by BONITAWOMAN04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Cooper
Oct 01, 2021 -

Concordville Subaru responded

Hi, BONITAWOMAN04! Thank you for the stellar rating. We're happy to hear that working with Ken elevated your experience with us. Take care! - Moe Laraki, General Manager

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