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Concordville Subaru - Service Center

Glen Mills, PA

4.8
1,921 Reviews

1,921 Reviews of Concordville Subaru - Service Center

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May 29, 2021

Mark and his team always take great great care of me. I will only take my Sti to Concordville Subaru to get its servicing completed! More

by aric718
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2021 -

Concordville Subaru responded

aric718, Thank you for the five-star review! Mark and his team will be thrilled to read your kind words. Please let us know if you need anything else. Have a wonderful day!

May 29, 2021

They were friendly and polite They gave me information I They were friendly and polite They gave me information I needed to know plus the were fast I have made another appointment in two weeks thank you More

by DAVID_AD1626
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2021 -

Concordville Subaru responded

We greatly appreciate the kind feedback and positive review! Thank you for choosing Concordville Subaru. We look forward to seeing you again soon!

May 29, 2021

Friendly customer service reps, We had a communication problem and it was addressed immediately to my satisfaction. The service rep made sure that I was happy.? I left the dealership with a positive outlo More

by geynjy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2021 -

Concordville Subaru responded

Thank you for the great review and recommendation! We're glad that the customer service rep got everything sorted out for you. Please let us know if you have any other questions or concerns. Have a great day!

May 28, 2021

Very timely and everyone I came in contact with was extremely friendly. The whole experience was relaxing. Suggestion: Benches outside for people waiting that would rather be outside. More

by RAREJBIRD
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2021 -

Concordville Subaru responded

Thank you for the five-star review! We greatly appreciate your kind feedback and will take your suggestion into consideration. Have a great day!

May 28, 2021

Melissa has been a consistent, helpful advisor. There was a problem with the incorrect email for me in the "system," which Melissa and her colleague fixed. More

by caamp
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2021 -

Concordville Subaru responded

We are very happy to hear that you had a great experience with Melissa! Please let us know if you need anything else. Thank you for choosing Concordville Subaru.

May 28, 2021

Customer service is awesome! They went out of the way to make sure we were comfortable. We will definitely return when more service is needed. More

by samgert68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2021 -

Concordville Subaru responded

samgert68, We are very happy to hear that you had a great experience with us! We look forward to seeing you again.

May 28, 2021

I always receive excellent service when I bring in my car, no matter what the problem. Service personnel are pleasant and so nice to deal with. They do all they can to help. If I need a coupon, they a More

by SANDYL827
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Scannapieco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2021 -

Concordville Subaru responded

Thank you for the five-star review! We greatly appreciate your kind feedback regarding our service team. Please let us know if you ever need anything else. Have a great day!

May 28, 2021

Friendly. Clean. Efficient. My car was completed in the time frame given, and all interactions were courteous and professional - yet surprisingly warm too. I’ll be back! More

by SZUPAN1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I’m not sure, sorry
Jun 01, 2021 -

Concordville Subaru responded

We are thrilled to have provided you with such a positive experience!

May 28, 2021

Concordville Subaru was very efficient, knowledgeable staff. And I was thrilled that they washed my car. My last dealership never washed my car, when I asked, they told me there car wash was out of ord More

by KPMEA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Catrambone
Jun 01, 2021 -

Concordville Subaru responded

KPMEA, We are very happy to have provided you with such a positive experience! Thank you for the five-star review and for choosing Concordville Subaru.

May 28, 2021

Polite, prompt response to a flat tire handled as we waited for the repair. Our car was washed and there was no charge for the visit. More

by mgormel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2021 -

Concordville Subaru responded

Thank you for the five-star rating! We're glad to hear that you had a great experience with our service team. Have a great day!

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