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Concordville Subaru - Service Center

Glen Mills, PA

4.8
1,917 Reviews

1,917 Reviews of Concordville Subaru - Service Center

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May 28, 2021

Polite, prompt response to a flat tire handled as we waited for the repair. Our car was washed and there was no charge for the visit. More

by mgormel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2021 -

Concordville Subaru responded

Thank you for the five-star rating! We're glad to hear that you had a great experience with our service team. Have a great day!

May 28, 2021

I always receive excellent service when I bring in my car, no matter what the problem. Service personnel are pleasant and so nice to deal with. They do all they can to help. If I need a coupon, they a More

by SANDYL827
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Scannapieco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2021 -

Concordville Subaru responded

Thank you for the five-star review! We greatly appreciate your kind feedback regarding our service team. Please let us know if you ever need anything else. Have a great day!

May 28, 2021

Friendly. Clean. Efficient. My car was completed in the time frame given, and all interactions were courteous and professional - yet surprisingly warm too. I’ll be back! More

by SZUPAN1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I’m not sure, sorry
Jun 01, 2021 -

Concordville Subaru responded

We are thrilled to have provided you with such a positive experience!

May 28, 2021

Polite and efficient service when we took our Crosstrek in for a recall. The Crosstrek is the third Subaru we’ve bought at Concordville Subaru—they have always treated us well and we love our Crosstrek. More

by LYNNEURIAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2021 -

Concordville Subaru responded

LYNNEURIAN, Thank you for the five-star review! We're glad to hear that you had a great experience with our service team. We greatly appreciate your kind feedback and continued customer loyalty. Thank you for choosing Concordville Subaru!

May 28, 2021

Customer service is awesome! They went out of the way to make sure we were comfortable. We will definitely return when more service is needed. More

by samgert68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2021 -

Concordville Subaru responded

samgert68, We are very happy to hear that you had a great experience with us! We look forward to seeing you again.

May 28, 2021

Very timely and everyone I came in contact with was extremely friendly. The whole experience was relaxing. Suggestion: Benches outside for people waiting that would rather be outside. More

by RAREJBIRD
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2021 -

Concordville Subaru responded

Thank you for the five-star review! We greatly appreciate your kind feedback and will take your suggestion into consideration. Have a great day!

May 28, 2021

Melissa has been a consistent, helpful advisor. There was a problem with the incorrect email for me in the "system," which Melissa and her colleague fixed. More

by caamp
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2021 -

Concordville Subaru responded

We are very happy to hear that you had a great experience with Melissa! Please let us know if you need anything else. Thank you for choosing Concordville Subaru.

May 27, 2021

This was my first visit to this dealership’s service department. They serviced my car in a timely fashion. They were professional and accommodating. I highly recommend. More

by Itzslats
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2021 -

Concordville Subaru responded

Itzslats, we're so happy to earn a 5-star review! Thanks again for taking the time to leave us a review. Take care!

May 27, 2021

So much is great about this location but I don’t appreciate being told to wear a mask when the mask mandates were dropped the week before. More

by lisamyersthomson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t know anyone’s name
May 28, 2021 -

Concordville Subaru responded

lisamyersthomson, we appreciate the good rating and hope we can be of assistance again soon.

May 27, 2021

Everyone I speak with is always polite, respectful and helpful. The staff answers my questions and ensures I am satisfied.I never feel pressured and plan to continue to use their service More

by BEHAN.LINDA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Megan, I believe that was her name, Ken Cooper
May 28, 2021 -

Concordville Subaru responded

Thank you for writing a review, BEHAN.LINDA. We truly appreciate the opportunity to earn your business and we're thrilled to hear about your 5 star experience!

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