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Conicelli Toyota of Springfield

Springfield, PA

4.7
1,556 Reviews
If you're looking for a nice place to do business, our Toyota dealer in Springfield, PA, delivers on all fronts. Whether you're in the market for a new or used Toyota or need service or repair, Conicelli Toyota of Springfield is the right dealership for you!
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860 Baltimore Pike

Springfield, PA

19064

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Showing 1,556 reviews

April 22, 2024

Alisa made service a great experience. What could have been stressful, was made easy with amazing customer service. More

by jsumm536
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alissa Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Conicelli Toyota of Springfield responded

Thanks so much for the five star review. We appreciate it. Paula d., Customer Relations

April 22, 2024

Very courteous and helpful salesman Great experience with ease Would highly recommend Conicello Toyota Beautiful Vehicle More

by CONSMERC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Criscuolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Schecter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2024 -

Conicelli Toyota of Springfield responded

Many thanks for the five star review and positive feedback! We appreciate it! Paula d., Customer Relations

April 22, 2024

Comfortable waiting area. Nice people to do business with. Scheduling is easy. And remainders is on point More

by iskujuja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Criscuolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Womack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alissa Fox
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Conicelli Toyota of Springfield responded

Thanks so much for reviewing our dealership. We appreciate it. Paula d., Customer Relations

April 22, 2024

Excellent service and knowledgeable techs with customer service is second to none. It’s truely a great place to go for service. More

by KJM19086
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Ma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack DePre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Gerace
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Devenney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Conicelli Toyota of Springfield responded

Thank you for the five star review. We appreciate it! Paula d., Customer Relations

April 22, 2024

Cold and seemed uninterested. not able to answer questions on service before and after. Only did oil change, which was not requested, not the service they said they would do when More

by kkamash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christina Randall
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Conicelli Toyota of Springfield responded

I am sorry to read about your recent service experience with our dealership. I shared your concerns with our service mgr, Jack DePre and if you contact me with your name/phone #, I would like to have Jack call you to review your issues. Paula d., Customer Relations, 610-828-1400 x 1213

April 21, 2024

Had my SUV finished when promised. The dealership took me home and picked me up. More

by STEVESOFTBALL14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Hoyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Conicelli Toyota of Springfield responded

Thanks so much for the five star review. We appreciate it. Paula d., Customer Relations

April 21, 2024

Easy to make a service appointment online. Service is usually completed by time frame requested. Staff is friendly and knowledgeable. More

by DANIELLE.ALLEN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Conicelli Toyota of Springfield responded

Thanks so much for the five star review. We appreciate it. Paula d., Customer Relations

April 21, 2024

I asked for an oil change and he told me no. while there are 600mill for the change More

by AKOUCHESALEM2
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Kyle Wheeler
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alissa Fox
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Conicelli Toyota of Springfield responded

I apologize for any inconvenience you experienced during your last service visit. I would like to have our service manager speak with you. Please contact me at 610-828-1400 x 1213. I will need your name and phone # to pass on to Mr. DePre. Paula d., Customer Relations

April 21, 2024

They Are Friendly, Knowledgeable And Listen To Your Needs. I Have Been A Customer With Conicelli Toyota For A Very Long Time And They Never Disappoint. More

by DIV.MS.J
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raymond Sperbeck Sales Manager
Apr 22, 2024 -

Conicelli Toyota of Springfield responded

Thanks so much for the five star review. We appreciate your continued loyalty! Paula d., Customer Relations

April 20, 2024

A problem developed after the car was serviced. We took the car in to Correct the two problems. Matt Hoyle took care of everything. As usual, Matt got the job done! More

by paul.falcone7777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Hoyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Conicelli Toyota of Springfield responded

Thanks for the five star rating. We are happy to hear that Matt was able to assist you and make things right! Paula d., Customer Relations