Thank you Matt Klein! In fact, I want to thank not only Matt but also Tim Duda. When you experience excellent customer service, the first thing you want to do is tell everyone. My entire experience with Continental Nissan was amazing. It started even before I walked into the dealership. They responded to my email inquiry immediately and they made accommodations that allowed me to test drive car the following morning. However, upon arrival to the dealership, you realize it is everyone. Everyone was so nice, so professional and just really enjoyed their job. They say the tone of a place starts from the top. General Manager Dennis Pecho is definitely setting the right tone. He radiates joy and kindness. Everything about my experience was wonderful, from the beginning to the very end. If you are looking for a positive car shopping experience, go straight to Continental Nissan and ask for Matt! You will be glad you did! Also shout out to Juan Nieves.