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Copeland Chevrolet Hyannis

Hyannis, MA

4.5
1,076 Reviews
Locally owned and operated by Todd Copeland and Bryan Scarpellini we take true customer satisfaction seriously. In this day of large companies delivering empty promises and having high employee turnover, it's refreshing to know that there are still a few dealers out there who are members of the local community. Let us show you what supporting local business can do and give us an opportunity to earn your business.
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22 Ridgewood Ave

Hyannis, MA

02601

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Showing 1,076 reviews

December 24, 2022

No pressure at time of shopping I needed time to discuss the purchase with my family More

by bbearl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Whitney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2022 -

Copeland Chevrolet Hyannis responded

Thank you so much for choosing Copeland Chevrolet Hyannis! Congrats on your new purchase, and let us know if we can be of any more assistance! Bryan Scarpellini Managing Partner

December 23, 2022

Mike Sullivan in parts was very helpful. Service department communicated well and work was done on time More

by craig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2022 -

Copeland Chevrolet Hyannis responded

We are very happy to have provided you with such a positive experience, Craig! We sincerely value your business and look forward to your next visit. Bryan Scarpellini Managing Partner

December 20, 2022

Very easy to work with in a somewhat complicated purchase. Low pressure sales people kept me informed about when the sale could go through. Only complaint is that it took a while (6 weeks?) and a lo More

by doctorann
Recommend Dealer
Yes
Employees Worked With
Bryan Scarpellini
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Easa
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Whitney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2022 -

Copeland Chevrolet Hyannis responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Copeland Chevrolet Hyannis. Bryan Scarpellini Managing Partner

December 18, 2022

Great. Light. Bright. Very professional staff. Very efficient. Very friendly. Very clean. Great coffee. Thank you! More

by Dallenan
Recommend Dealer
Yes
Employees Worked With
Andrew Beard
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mignosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Eldredge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Sullivan
Dec 18, 2022 -

Copeland Chevrolet Hyannis responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Copeland Chevrolet Hyannis to be a positive one. Please don't hesitate to reach out if you need anything else. Bryan Scarpellini Managing Partner

December 17, 2022

Was a great experience for getting my first service and recall on 3rd seat belt inspection More

by STOLTZGS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hephzibah Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2022 -

Copeland Chevrolet Hyannis responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Bryan Scarpellini Managing Partner

December 17, 2022

Customer service was great and easy to work with. Schedule could be better but overall they’re great. More

by mbocchicchia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Colby
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2022 -

Copeland Chevrolet Hyannis responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Copeland Chevrolet Hyannis! Bryan Scarpellini Managing Partner

December 11, 2022

$168 for an oil change ridiculous. Never check tire pressure poor. Will not see me again. More

by Moedgop24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hephzibah Harris
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2022 -

Copeland Chevrolet Hyannis responded

Thank you for your feedback. I'm sorry to hear that we left you with the impression that we are not competitively priced. We regularly shop our competitors to ensure that our pricing is in line despite using higher quality parts and factory trained technicians. Please feel free to reach out if you'd like for us to share our findings and we can have someone adjust your tire pressures as necessary. Look forward to connecting at your convenience. Bryan Scarpellini - Managing Partner Bryan@countoncopeland.com

Dec 14, 2022 -

Moedgop24 responded

Higher quality parts what is joke you gave me regular oil not synthetic and I found three other companies just now for a much lower price so how can you say you’re competitive I was looking at the red tomorrow in the show room for 38,000 what is going to make a deal but I guess I’ll go somewhere else

December 06, 2022

Greg R was helpful & a pleasure to work with. I highly recommend working with him! More

by capedressage
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Remedis
Dec 07, 2022 -

Copeland Chevrolet Hyannis responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else Greg can do to assist you, please do not hesitate to let us know. We are always happy to help! Bryan Scarpellini Managing Partner

December 05, 2022

Very friendly and helpful staff, got my truck fixed extremely fast would recommend this dealership to anyone who owns and chevy More

by Geoffreyreilly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Scarpellini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Colby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hephzibah Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2022 -

Copeland Chevrolet Hyannis responded

Thank you for your business and this review, Geoffrey. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Bryan Scarpellini Managing Partner

December 04, 2022

Best experience so far since I started leasing cars a few years ago. Ben Whitney made the process easier and painless. He was very professional, helpful, answered me promptly when I had questions and had a p More

by ASPALITES
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Reardon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kimberly Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Whitney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Sullivan
Dec 05, 2022 -

Copeland Chevrolet Hyannis responded

Thank you so much for choosing Copeland Chevrolet Hyannis! Congrats on your new purchase, and let us know if we can be of any more assistance! Bryan Scarpellini Managing Partner

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