Back

Copeland Chevrolet

Brockton, MA

4.8
303 Reviews
We have been family owned and operated in Brockton, MA since 1970. Copeland Chevrolet is here to serve you with a full line of New Chevrolet Vehicles, and we take pride in helping you find the one that's right for you. If you're looking for reliable GM Certified or Pre-Owned Cars in Brockton, our sales team can help with its no-pressure philosophy. Let us show you what a great Chevy dealer should be. We promise to make your car buying experience efficient and stress-free. Copeland Chevrolet also has Chevy Financing Options and a fully certified Chevrolet Service Center in Brockton. Count on Copeland Chevrolet!
Contact Dealership

955 Pearl Street

Brockton, MA

02301

Directions

By Type

Showing 303 reviews

February 07, 2021

Shoe was great. Had all the answers and no stress. Shoe was so easy going and knowledgeable about every aspect of purchasing this vehicle. Thank you Shoe!!! More

by Peter,Mac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russell Shoemaker
Feb 08, 2021 -

Copeland Chevrolet responded

That's awesome! Thank you, Peter, for providing this exceptional feedback on your experience with Russell-Shoe and Copeland Chevrolet. We'll be sure to forward this review and thanks to Shoe. It was our pleasure to assist; thank you for choosing Copeland Chevrolet.

February 01, 2021

Russell was very helpful and knowledgable about the vehicle and the process. It was a very quick and easy transaction. We got a great price and even had the vehicle delivered. Environment was very safe More

by Keithmarkoski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russell Shoemaker
Feb 02, 2021 -

Copeland Chevrolet responded

Thanks for coming in! We are thrilled to hear that Russell and the staff did a great job! We hope you enjoy your new vehicle and we look forward to having you back!

January 29, 2021

I bought a Chevy Silverado 1500 from Shoe, he was knowledgeable and patient as I looked at several models. He took the time to make sure that I understood all of the features of each truck. New tru More

by Steve Nadeau
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Pappas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russell Shoemaker
Feb 01, 2021 -

Copeland Chevrolet responded

We're glad to hear you found our staff was so knowledgeable and helpful! If there's anything further we can do for you, we are happy to help!

January 23, 2021

Autumn Pluntke was a pleasure to work with. No pressure at all, which made our buying experience a pleasure. I love my new Chevy. Would recommend copeland chevy to anyone. More

by jrey447
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Autumn Pluntke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Lindor
Jan 24, 2021 -

Copeland Chevrolet responded

Thank you for the wonderful rating, kind words about Autumn, and recommendations!

Jan 24, 2021 -

jrey447 responded

It was easy to be happy

January 16, 2021

Buyer beware! Copeland Chevrolet was very nice to me before I bought my car in August 2020, After that I noticed my windshield was pitted and cracked and no user guide in car after I was told it was th More

by dollie
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Geoffrey Mbugua
Feb 02, 2021 -

Copeland Chevrolet responded

Hi, Dollie. It's our understanding that since you've shared this feedback, our team has made arrangements to take care of your windshield replacement at your home. If you have any ongoing questions regarding your initial concern or need any additional assistance, please feel free to contact our team. Thank you!

Feb 02, 2021 -

dollie responded

It’s too bad that I had to write a bad review to accomplish this issue. I gave Copeland Chevrolet plenty of time but they turned their back on me but I am thankful to get this resolved.

November 24, 2020

Brought my car in to get headlight replaced. Service was very quick and I was very pleased with how personable the staff was. Will definitely be back. More

by nickd624
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Ames
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2020 -

Copeland Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!

October 14, 2020

Highly recommend Russ Shomaker as a sales person he was friendly , professional , listened to my needs and worked getting me the truck I wanted for a good price. Never experienced typical high pressure sal More

by Jfcroak
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell Shoemaker
October 05, 2020

Don’t believe advertised pricing They list trade assist that is supposed to according to their website trade assist gets added to KBB value??? Not true was given a trade value and asked for numbers and the More

by Russc77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Max Reed, Keythsia Francois
Oct 05, 2020 -

Copeland Chevrolet responded

Here at Copeland Chevrolet, we strive for excellence, and are disappointed to hear that you received anything less. As mentioned via e-mail in the offer disclaimer, the trade-in assistance is added to your total trade-in allowance. Based on the actual book values of your truck we are actually allowing you over the published trade-in assistance offer. As mentioned, we were trying to accommodate you by working remotely so you did not have to come off the Island to get figures, but instead we have recieved a 1 star review for trying to help you. We wish you luck in your search for a vehicle.

Oct 05, 2020 -

Russc77 responded

Bait and switch and you expect gratitude I can do this all year

Oct 05, 2020 -

Copeland Chevrolet responded

Thank you for bringing this unfortunate experience to our attention. We value our clients and your feedback so we would appreciate the opportunity to discuss your situation to try and regain your confidence back in our dealership. We would like the opportunity to address your concerns. Please reach out to General Sales Manager, Max Reed at (508) 586-7900 when you have a chance. Thank you, and we look forward to hearing from you.

October 01, 2020

Jamie has accommodated me in every way possible. The service he provided me is the reason I return. I’ve also worked with Derek and he has also been very helpful, professional and friendly More

by ceh31964
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek, Jamie DeVasto
October 01, 2020

Tareq was very helpful in my choosing Copeland To lease my new vehicle. I just happened into Copeland to try and look at the Chevy Colorado and we matched up with Tareq and he answered all of our questions More

by Kennywheels
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Milton. , Tareq Alallam
...
12
...