"Excellent Sales Department"
- Dina Erne
I specifically worked with Rick Riola and I could't be happier with my results. He was very patient
since I was unsure what I really wanted. In the end I got a great vehicle that fit my budget.
The extra customer service and making sure I was happy with every aspect of my experience was a plus too!
"HORRIBLE SERVICE WORSE MANAGER"
- Kaitlyn Akin
DO NOT GO/BUY FROM THIS PLACE! IF THERE IS ANY REVIEW YOU READ PLEASE TAKE MY ADVICE!!! We bought a xxx Lemon truck from Cortese Ford. This truck only turns on when it wants too and has COMPLETELY SHUT DOWN TWICE WHILE DRIVING. No engine, no steering, no lights. THIS IS A SAFTEY HAZARD!! We had to have it towed back there from an hour away, where they said they "Can't find anything wrong with it, and it was ready to be picked up" CLEARLY THERE IS SOMETHING WRONG, or else it would not do that. We refused to pick up the truck and said it's not coming back untill it is fixed. Again it sat there for another day, God knows if they even looked at it. They called back again saying they still don't know what is wrong with it and for us to come pick it up, or it won't be looked at again untill NEXT week. This is COMPLETELY unacceptable!! They want to release a vehicle that is a complete safety hazard back to a customer who drives his child and pregnant wife in it, like it is no big deal. If we were to drive this and it shut down again, and God forbid we veer off into oncoming traffic due to no steering, or get rear ended in it. There WILL be repercussions. YOU CORTESE AUTO BLOCK WILL BE HELD LIABLE IF YOU DARE PUT MY FAMILY INTO ANY KIND OF DANGER.
I love this place!!! And the fact that they had to work hard to get me into what I wanted and they did!!!! Love them.
Employees Worked With