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Cortese Chrysler Jeep Dodge RAM Mitsubishi

Rochester, NY

4.4
2,241 Reviews
Cortese Auto Group is a family owned business established in 1975 with Cortese Dodge. We have grown to include Chrysler, Jeep, Ram, Lincoln, Ford, Mitsubishi, and Cortese Imports. At Cortese Auto Block you can expect award winning customer service, fair pricing and a large selection of new and quality pre-owned vehicles all located on 15 acres for your convenience. A Better Experience...Always a Great Price! Free CarFax reports! Free online trade evaluatiions! Get Pre-Approved financing in seconds! Over 1,000 vehicles to choose from! Same day delivery! Please consider Cortese Auto Block for your next vehicle purchase, service, parts, accessories, collision repair, or car rental.
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2400 W Henrietta Rd

Rochester, NY

14623

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Showing 2,241 reviews

August 24, 2026

Great service. The online scheduling caused an issue as I chose waiter, had to wait a little longer More

by mxchix97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2026 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thank you for your business.

August 24, 2026

Competent, friendly staff. Superb customer care! Jeff was my service advisor, and he did a terrific job. More

by chrang6972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff
Aug 26, 2026 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Awwww, thank you!!!

August 24, 2026

Service was excellent Jordi did a great job. did oil change and rotated tires, and NYS inspection. More

by ict
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordi
Aug 26, 2026 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Greatly appreciated!

August 22, 2026

We were extremely impressed with Jeff in terms of his friendliness, attention to detail, and satisfaction for the 5 service-related items. More

by rgerace1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
Aug 26, 2026 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thank you!!!!

August 17, 2026

Outstanding courteous, efficient service on a Saturday morning which I did not expect. Jeff was terrific! More

by Elizabeth_mcanarney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
Aug 17, 2026 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thanks for the great review Elizabeth. We appreciate your business.

August 15, 2026

Had a appointment scheduled for 1:00. Did not leave until 3:40. They also did not have the oil filter for a vehicle they sell (i purchased there) so they needed to go get one. If I hav More

by mwschillinger
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gary Alger
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordi Agosto
Aug 19, 2026 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Hello Matthew, We thank you for your feedback, I reached out to hear and address your concerns (vm). I apologize that this was your experience and that the expectation for the amount of time needed for your service was not communicated to you correctly.. We value you as a customer and continue to strive for excellence.

August 13, 2026

Did not know how doing everything through text and email would go but Rick made it easy. Truck was ready to go when I arrived. Had no issues. Would definitely recommend. More

by tysonwerth
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rick Riola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2026 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Tyson, you're the best!!!

August 12, 2026

The work was done professionally and fixed the first time. Rob was very good to work with. More

by dcmarshall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Moretti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2026 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thanks for your business.

August 11, 2026

I leased a new Jeep Wrangler from Cortese Jeep. The whole process was completed in about 1 hour. It was easy and painless. My sales person Kyle Spaulding was honest and gave me a great deal. Cortes More

by Rickm203
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samantha Cortese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Spaulding
August 08, 2026

Charging more to use a credit card without letting you know ahead of time is crap. More

by MEGGOSNELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gary Alger
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2026 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

I apologize that you were not made aware of this prior to your arrival to pick up your vehicle. The update took place almost 2 years now. I was unable to reach out to you due to the contact name used. I welcome the opportunity to speak with you if this is an option....Michelle @Cortese Customer Relations 585-277-3241

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