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Cortese Chrysler Jeep Dodge RAM Mitsubishi
Rochester, NY
2,160 Reviews
Cortese Auto Group is a family owned business established in 1975 with Cortese Dodge. We have grown to include Chrysler, Jeep, Ram, Lincoln, Ford, Mitsubishi, and Cortese Imports.
At Cortese Auto Block you can expect award winning customer service, fair pricing and a large selection of new and quality pre-owned vehicles all located on 15 acres for your convenience. A Better Experience...Always a Great Price!
Free CarFax reports!
Free online trade evaluatiions!
Get Pre-Approved financing in seconds!
Over 1,000 vehicles to choose from!
Same day delivery!
Please consider Cortese Auto Block for your next vehicle purchase, service, parts, accessories, collision repair, or car rental.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 2,160 reviews
November 17, 2025
I was never updated on my vehicles issue. I had to ask what the problem was. The staff is never friendly. I had to ask what the problem was. The staff is never friendly. More
by sta88
Verified CustomerEmployees Worked With
Other Employees :
The employees listed was not who I delt with
November 17, 2025
Awesome Dealer Ship And Service Center. Mike from Service center always takes good care of my truck Mike from Service center always takes good care of my truck More
by sburch70
Employees Worked With
November 14, 2025
Had problems getting parts. Email only communication is not good customer service to me. Disappointed. Email only communication is not good customer service to me. Disappointed. More
by jkoval
November 14, 2025
Mike N went out of his way to get my thermostat replaced on short notice....General sales manager Dan Obrien always helps with any issues I may have on short notice....General sales manager Dan Obrien always helps with any issues I may have More
by Thomascallahan365
November 10, 2025
My visit went well and courteously. Thank you, thank you to Cortese Dodge, jeep, etc. Thank you, thank you to Cortese Dodge, jeep, etc. More
by mgaelens1
Employees Worked With
November 03, 2025
I am customer since 2018 and they never disappoint me. My service advisor Mike always helpful. My service advisor Mike always helpful. More
by gvirk
October 31, 2025
I brought my Hornet in for a recall work. The install was done in the time my Technician, Jordi, told me. Everything works great!! The install was done in the time my Technician, Jordi, told me. Everything works great!! More
by CDUMAW
Employees Worked With
Jordi in the service department
October 23, 2025
Communication by service advisor was lacking and needs to work on customer service skills. Plenty of other Jeep Dealers to get an oil change and buy a new vehicle from.other than Cortese. work on customer service skills. Plenty of other Jeep Dealers to get an oil change and buy a new vehicle from.other than Cortese. More
by ocuch15
October 17, 2025
Very courteous and professional. The loaner process was quick and easy. Will continue to bring my Jeep back to this dealer. The loaner process was quick and easy. Will continue to bring my Jeep back to this dealer. More
by slynn711
