Cortese Chrysler Jeep Dodge RAM Mitsubishi

This is the 2nd Jeep I have leased from Cortese. Both times I have worked with Rick Riola. He is so patient and his number one priority is to not let you leave until you are completely satisfied with th times I have worked with Rick Riola. He is so patient and his number one priority is to not let you leave until you are completely satisfied with the vehicle you are getting!! So very happy with my Cherokee in all aspects!! More

Derek was great to work with and was very prompt in answering any questions. I wanted a specific vehicle that wasn’t on the lot and Derek made sure that I was able to drive away with the exact model th answering any questions. I wanted a specific vehicle that wasn’t on the lot and Derek made sure that I was able to drive away with the exact model that I wanted! More

Always professional and friendly staff . Service completed in timely fashion. waiting room is comfortable and spotless. Team kept me updated on progress. Would highly recommend Cortese service completed in timely fashion. waiting room is comfortable and spotless. Team kept me updated on progress. Would highly recommend Cortese service More

I bought my van and loved it I did not think about the Floor mats or the liner in the back got home missing mat and liner is coming out from under the plastic in the back ugh look over the cars better th Floor mats or the liner in the back got home missing mat and liner is coming out from under the plastic in the back ugh look over the cars better than I did I’m told the mat was missing when it was traded in and when I went to see it on the lot they where piled in the back not on the floors or I would of said something before I signed for it ugh now I’m stuck looking for a replacement floor mat and replacement trunk liner ugh as this one is bent bad and won’t stay under the plastic trim More

Great dealership, worked with me and not against me. I did not feel forced to buy something that I did not want to buy. I love my new car. did not feel forced to buy something that I did not want to buy. I love my new car. More

Fast and quick service. Work was done without issue and looks excellent. The staff was courteous and knowledgeable. The process was easy and headache free. looks excellent. The staff was courteous and knowledgeable. The process was easy and headache free. More

My right side door handle would not operate the door locks. The first visit they determined the door handle was defective. They had to order a door handle. The second visit they replaced the door handle locks. The first visit they determined the door handle was defective. They had to order a door handle. The second visit they replaced the door handle but this didn’t fix the problem. They now thought a sensor was the problem but they didn’t have the part, so they ordered it. The third visit they replaced the sensor and so far it seems to have solved the problem. Since this problem existed when I picked up the car I question the pre-delivery check. Everyone was very professional and polite but I did have to come in three times to get my problem resolved. More

Inspection and appraisal to sell the 2016 Dodge Challenger RT plus.. Both key fobs had needed batteries, and the parts dept had it done in a flash.. The NYS Inspection was accomplished as well as Challenger RT plus.. Both key fobs had needed batteries, and the parts dept had it done in a flash.. The NYS Inspection was accomplished as well as the appraisal were done quickly and fairly...I had the good fortune to be dealing directly with John Cortese who is the consummate professional and had all the information about my car since I had purchased it at Cortese, and I certainly Thank him for his time and effort.. More

I had my damaged radio antenna on hood of van replaced and had it returned with body damage near area of antenna. Damage was repaired but received vehicle back with filthy floor matt from who ever was dri and had it returned with body damage near area of antenna. Damage was repaired but received vehicle back with filthy floor matt from who ever was driving it. Mark should have checked my van on both occasions before it was turned over to me as work being completed. Unacceptable workmanship and attention from the Service Department. More

Great customer service and Rob was a great help. His attention to detail was very helpful. He helped a lot and was very informative. Thanks attention to detail was very helpful. He helped a lot and was very informative. Thanks More