
Cortese Chrysler Jeep Dodge RAM Mitsubishi
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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The experience started well and ended terrible your sales manager worked with me for two days to get a price of 319 a month came to pick up the vehicle everybody was nice place were getting transferred showi manager worked with me for two days to get a price of 319 a month came to pick up the vehicle everybody was nice place were getting transferred showing me the new vehicle went to the finance man and he decides to tell me that the payment is $20 a month more for 42 months totally unacceptable but what am I supposed to do at that point find it to be pretty shady at least this is not the end of this thanks for nothing More
Excellent service. Fast and efficient. Social distance in the waiting rooms worked well. Took care of all four issues and the whole thing took less than an hour and a half. the waiting rooms worked well. Took care of all four issues and the whole thing took less than an hour and a half. More
Fantastic service! Accommodating and friendly! My vehicle was clean upon completion. Also, air suspension issue was resolved. Routine oil change complete! Thank you for great service! was clean upon completion. Also, air suspension issue was resolved. Routine oil change complete! Thank you for great service! More
Friendly, Professional sales staff. I needed a Truck and found a great deal online at Cortese. Made the trip on Memorial day to the Dealership and took delivery that week without any pro I needed a Truck and found a great deal online at Cortese. Made the trip on Memorial day to the Dealership and took delivery that week without any problems.The sales staff was very helpful and not pushy at all. They valued my time when I was there which is a plus in my book. Rocco, Mike, Joe, Samantha and David all get 5 stars. More
Charger Scat Pack purchase Fair and reasonable negotiations. Courteous service and very much concerned with our safety and health while completing the paperwork from my online Fair and reasonable negotiations. Courteous service and very much concerned with our safety and health while completing the paperwork from my online purchase. Samantha was great and very attentive with email and texts always quick with an answer. I would definitely recommend this dealership. More
Everyone went above and beyond to ensure we had a good experience. They worked with me to get the best possible deal on a Jeep that I love! experience. They worked with me to get the best possible deal on a Jeep that I love! More
The whole staff, from the top down was excellent to work with. They were Complete Professionals that answered all our questions and exceeded our expectation! with. They were Complete Professionals that answered all our questions and exceeded our expectation! More
I would not recommend service department. I have taken my Jeep there numerous times due to engine light being on and they did not know what to do to fix it. My light is still on. My experience with an engine Jeep there numerous times due to engine light being on and they did not know what to do to fix it. My light is still on. My experience with an engine light being on you diagnose and fix More
The sales department was very quick to respond to my inquiry. Lots of valuable information and laid out all of my options. In the end, I feel I got a great deal. inquiry. Lots of valuable information and laid out all of my options. In the end, I feel I got a great deal. More
Cortese was great for my recent service appointment. They were able to fix an issue that another dealer was unable/unwilling to two other times. They performed the work quickly and the communication f They were able to fix an issue that another dealer was unable/unwilling to two other times. They performed the work quickly and the communication from the service manager was very good. More