Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Cortese Chrysler Jeep Dodge RAM Mitsubishi
Rochester, NY
2,113 Reviews
Cortese Auto Group is a family owned business established in 1975 with Cortese Dodge. We have grown to include Chrysler, Jeep, Ram, Lincoln, Ford, Mitsubishi, and Cortese Imports.
At Cortese Auto Block you can expect award winning customer service, fair pricing and a large selection of new and quality pre-owned vehicles all located on 15 acres for your convenience. A Better Experience...Always a Great Price!
Free CarFax reports!
Free online trade evaluatiions!
Get Pre-Approved financing in seconds!
Over 1,000 vehicles to choose from!
Same day delivery!
Please consider Cortese Auto Block for your next vehicle purchase, service, parts, accessories, collision repair, or car rental.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,113 reviews
April 23, 2020
purchased during covid great experience especially under the craziness of the covid virus. dealt with both dan o'brien and john cortese.... everything went easy. i can onl great experience especially under the craziness of the covid virus. dealt with both dan o'brien and john cortese.... everything went easy. i can only imagine how great this would have been if things were "normal". More
by gzielinski0
Verified CustomerEmployees Worked With
dan obrien and john cortese, dont remeber finance gentleman
April 19, 2020
Great Experience, John Cortese is the best! Love my Jeep. John made it easy to deal in this difficult time. I would definitely recommend this Dealership. John made it easy to deal in this difficult time. I would definitely recommend this Dealership. More
by Thouliare
April 17, 2020
Excellent vehicle at a fair price. Fair value for trade in. Professional knowledgeable staff members. Clean vehicle at pickup and quick and efficient paperwork process. in. Professional knowledgeable staff members. Clean vehicle at pickup and quick and efficient paperwork process. More
by dmcmanus0
Employees Worked With
Other Employees :
Byron Lyth
April 17, 2020
Great from start to finish. Rick was efficient and made pick up a breeze in a difficult time for us all. He’s a true pro! pick up a breeze in a difficult time for us all. He’s a true pro! More
by MATTFORD8
Employees Worked With
April 16, 2020
The staff was very helpful with all of my needs. They went above and beyond, especially in a time where they had limited staff. They found a jeep renagade that fit my budget. went above and beyond, especially in a time where they had limited staff. They found a jeep renagade that fit my budget. More
by jhitch112485
April 14, 2020
They did a good job taking care of me online. I came in to sign for my Jeep and I was out and about an hour. to sign for my Jeep and I was out and about an hour. More
by foxbox9
April 14, 2020
As always, the service team at Cortese Jeep was friendly, professional and knowledgeable. It’s refreshing to be treated with respect and not be worried about being pushed to do unnecessary repairs. professional and knowledgeable. It’s refreshing to be treated with respect and not be worried about being pushed to do unnecessary repairs. More
by obriendanielle
Employees Worked With
March 22, 2020
Great new car buying experience with Joseph Gatas From the moment I walked into the showroom on March 12th, I was greeted respectfully. The gentleman and lady at the welcome table were awesome. They i From the moment I walked into the showroom on March 12th, I was greeted respectfully. The gentleman and lady at the welcome table were awesome. They introduced me to Joseph Gates in sales who walked me through the entire new car buying experience in the most pleasant way. Joseph made sure that the car I selected would meet my needs. I never felt pressure to buy. He made sure to cover all aspects of the purchase, going above and beyond to answer all of my questions. I made the purchase, and came back the following day to drive my new car away. Nothing was overlooked. It was a totally excellent new car buying experience. More
by paulwilson
Employees Worked With
Rocco Muffoletto, Joseph Gatas
March 21, 2020
I had an amazing experience when coming to the dealership. Fast and easy. Everything was explained in detail while making sure my time was not wasted. So happy with my purchase !! dealership. Fast and easy. Everything was explained in detail while making sure my time was not wasted. So happy with my purchase !! More
by taylor.harrison1204
Employees Worked With
March 20, 2020
The whole experience was excellent. We enjoyed working with Todd. He was very knowledgeable and patient with us. We were very happy with our lease. Thank you Todd! with Todd. He was very knowledgeable and patient with us. We were very happy with our lease. Thank you Todd! More
by joyful_0908
