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Cortese Chrysler Jeep Dodge RAM Mitsubishi
Rochester, NY
2,100 Reviews
Cortese Auto Group is a family owned business established in 1975 with Cortese Dodge. We have grown to include Chrysler, Jeep, Ram, Lincoln, Ford, Mitsubishi, and Cortese Imports.
At Cortese Auto Block you can expect award winning customer service, fair pricing and a large selection of new and quality pre-owned vehicles all located on 15 acres for your convenience. A Better Experience...Always a Great Price!
Free CarFax reports!
Free online trade evaluatiions!
Get Pre-Approved financing in seconds!
Over 1,000 vehicles to choose from!
Same day delivery!
Please consider Cortese Auto Block for your next vehicle purchase, service, parts, accessories, collision repair, or car rental.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 2,100 reviews
February 19, 2020
Dealership is very clean and has a nice waiting room. Rob worked with me and he was very professional and understood my concern and was able to take care of issue. Rob worked with me and he was very professional and understood my concern and was able to take care of issue. More
by quinn409
Verified CustomerEmployees Worked With
ROB
February 19, 2020
One of the best car-purchasing experiences I have ever had. Rick Riola was my salesman--best ever; he was very low-key, with no pressure. had. Rick Riola was my salesman--best ever; he was very low-key, with no pressure. More
by Paul
February 16, 2020
Took way too long for a oil change and tire rotation. My time is valuable and I did not appreciate wasting 1 hour and 45 minutes time is valuable and I did not appreciate wasting 1 hour and 45 minutes More
by Don’t have one
February 13, 2020
Had my jeep towed there it wouldn't start at all. Jordan gave me a called let me know what was wrong and my car was fixed a few hours later.By far the best service I recieved in a long time. You guys are aw gave me a called let me know what was wrong and my car was fixed a few hours later.By far the best service I recieved in a long time. You guys are awesome. same day in same day out 💪🏾 More
by J.garf055
Employees Worked With
Jordan Burnette
February 12, 2020
Brought my truck in for inspection and Nick was very helpful. He communicated throughout the day and went above and beyond to ensure my truck was ready and delivered next door for its annual Ziebart pro helpful. He communicated throughout the day and went above and beyond to ensure my truck was ready and delivered next door for its annual Ziebart protection appointment More
by Cal63
Employees Worked With
Nick
February 11, 2020
Service Everything went well. Called with the issue at hand, they got me in the next day, and fixed the problem in a timely fashion. Very satisfied. Everything went well. Called with the issue at hand, they got me in the next day, and fixed the problem in a timely fashion. Very satisfied. More
by chriscoke77
Employees Worked With
February 11, 2020
Anna was amazing. She was courtesy and always pleasant. She cared and took time to get to know me and the needs and wants I had. Anna did an amazing job! She cared and took time to get to know me and the needs and wants I had. Anna did an amazing job! More
by mike.thurston15
February 06, 2020
I’ve been taking my Jeep to cortese since October for a skipping/jumping when i accelerate. They changed out a brake sensor that was around $200 and it didn’t fix the problem. Along with their insane renta skipping/jumping when i accelerate. They changed out a brake sensor that was around $200 and it didn’t fix the problem. Along with their insane rental car fee, i continued to take it there. They haven’t even came close to figuring out the issue so i took my Jeep to west Herr is Greece. Problem was fixed within a few hours. I NEEDED NEW SPARK PLUGS?????? This has been a very frustrating last 4 months and seriously all i needed was spark plugs. I won’t ever take my Jeep back there. Waste of my time. More
by aubreyloquasto
Employees Worked With
February 06, 2020
I had a great experience with the Cortese service department nick was very helpful thanks Cortese!!all of my service work was done timely and complete department nick was very helpful thanks Cortese!!all of my service work was done timely and complete More
by Spieshecker
