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Cortese Chrysler Jeep Dodge RAM Mitsubishi

Rochester, NY

4.7
1,896 Reviews
Cortese Auto Group is a family owned business established in 1975 with Cortese Dodge. We have grown to include Chrysler, Jeep, Ram, Lincoln, Ford, Mitsubishi, and Cortese Imports. At Cortese Auto Block you can expect award winning customer service, fair pricing and a large selection of new and quality pre-owned vehicles all located on 15 acres for your convenience. A Better Experience...Always a Great Price! Free CarFax reports! Free online trade evaluatiions! Get Pre-Approved financing in seconds! Over 1,000 vehicles to choose from! Same day delivery! Please consider Cortese Auto Block for your next vehicle purchase, service, parts, accessories, collision repair, or car rental.
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2400 W Henrietta Rd

Rochester, NY

14623

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Showing 1,896 reviews

June 20, 2019

Breathe of fresh air I have always felt hesitant about car dealerships. I have heard the cheesey "I don't work for commission" line one to many times. It has always left More

by ecarey85.ec
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Dunkleberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anna Moretti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Reed
Jun 26, 2019 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Customer, thank you for taking the time out of your day to tell us about your experience. Reviews like yours provide encouraging feedback. Samantha Cortese Customer Relations Manager 585-277-3214

June 20, 2019

Awesome Ask for Anna Morreti. Very professional. Great customer service skills. Never got frustrated with all my questions, went above and beyond to make th More

by carmelo0815
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Anna Moretti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2019 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Cortese for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Samantha Cortese Customer Relations Manager 585-277-3214

June 19, 2019

Nick very attentive service rep. Hector great shuttle driver Nick was very good with keeping me updated on the status of my vehicle. Hector the shuttle driver was very professional and a great guy to talk with More

by tsuhr99
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick
Jun 26, 2019 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

We appreciate your positive review about your recent experience with us! Samantha Cortese Customer Relations Manager 585-277-3214

June 19, 2019

Great service!!! This service center has improved tremendously from when I first starting taking my car here. They now communicate well. Shuttle service is great! And More

by h13kipp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick
Jun 26, 2019 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Hello h13kipp, we appreciate you taking the time to leave us this feedback. Please let us know if you have any additional questions about services you received and thank you again for choosing Cortese. Samantha Cortese Customer Relations Manager 585-277-3214

June 17, 2019

Great experience This was my first time buying a Jeep. I have wanted one for over 10 years, so I was hopeful the whole process would live up to my expectations. Mike m More

by LJunge1289
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Maniscalco
Jun 18, 2019 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

LJunge1289, Thank you so much for your kind review. We are so happy you enjoyed your experience with Michael! Please let us know how we can be of assistance in the future! Samantha Cortese Customer Relations Manager 585-277-3214

June 16, 2019

Excellent Service I had the best experience working with Rick Riola. He was very accommodating and extremely patient with my never ending questions. Definitely recomme More

by Smdefazio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Riola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2019 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Smdefazio, Thank you again for taking the time to let us know how we did. We hope you have a great day! Samantha Cortese Customer Relations Manager 585-277-3214

June 15, 2019

Awesome experience The overall experience was fantastic. Joseph was nice, professional and very knowledgeable about the vehicle I was interested in. He helped me stay wi More

by tnhong
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Gatas
Jun 18, 2019 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

tnhong, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. If there is anything else we can do to assist you, please let us know! Take care! Samantha Cortese Customer Relations Manager 585-277-3214

June 15, 2019

fixed check engine light it a timely manner I was able to get my check engine light fixed in a timely and very professional manner. I would recommend your dealership for your excellent service. More

by jpdman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ryan Germeroth
Jun 15, 2019 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

We're so pleased to hear that everything was completed so quickly and to your satisfaction! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. Samantha Cortese Customer Relations Manager 585-277-3214

June 14, 2019

Great, no pressure Walked in not knowing the Jeep vehicles. Bob was great in taking the time to explain the units and the differences, in addition to taking 2 Jeeps on t More

by Newjeep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Harmor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2019 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Newjeep, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Samantha Cortese Customer Relations Manager 585-277-3214

June 12, 2019

The Jeep of my Dreams I didn’t think I would be ready for a new car until spring 2020. A VW Tiguan happened to catch my eye at another dealership when taking a car in for s More

by bradacs.helen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle set up an appointment for us, Dave Hilner, Dylan Scorsone
Jun 18, 2019 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Cortese Ford Lincoln, Inc. for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Samantha Cortese Customer Relations Manager 585-277-3214

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