Cortese Chrysler Jeep Dodge RAM Mitsubishi

purchase great, no follow up buying experience was great the service department is great, stopped in with one question and the salesman was rude ,unprofessional, and never got our buying experience was great the service department is great, stopped in with one question and the salesman was rude ,unprofessional, and never got our question answered. More

Great Customer Service!!!! Rich was friendly, fair and focused on making our new lease experience outstanding from beginning to end. He has most certainly earned a five star rat Rich was friendly, fair and focused on making our new lease experience outstanding from beginning to end. He has most certainly earned a five star rating. Many thanks Rich! More

Sales Manager Dan O'Brian ruined it for me I recently visited Cortese Jeep dealership, I had the pleasure of working with Bob Harmor, sales consult and Dave Hilner finance manager, both Great g I recently visited Cortese Jeep dealership, I had the pleasure of working with Bob Harmor, sales consult and Dave Hilner finance manager, both Great guys, and straight shooters. I was getting my Daughter out of a lease and into a 2017 Ford Fusion, Now we need to make a deal, after taking the car out for a drive my Daughter fell in love with it, the one thing i noticed was the rear brake rotors had noticeable wear on them, They had uneven wear and grooves, I told Bob that if you take care of the rear brakes we have a deal, Bob noted it on the sales sheet, we signed it and we were told they needed to clean and get the car ready for delivery and can we come back tomorrow to pick it up and finish signing the paper work, No problem, Well when we returned the next day things took a turn for the worse, Bob informed me the they are not going to address the rear brakes and that Dan had 3 mechanics look at them and say there is nothing wrong with them, BS, I called him on it and told him we had an agreement on the sales slip and we signed it, I asked him to get the paper work and we will both look at it, Dan O'Brian sat across from me in front of my Daughter and told us I'm not getting the paper work, I dont care what it say's or what you signed, I'm not putting any money into that car, and if you don't like it, you dont have to buy it, These are the people who make the salesman look bad. You have lost a customer'do to Mr full of himself Dan O'Brian More

2017 Dodge Journey GT Joseph Gatas went above and beyond and he worked diligently for ensure that a vehicle trade-in and vehicle purchase could be possible. I ended up leav Joseph Gatas went above and beyond and he worked diligently for ensure that a vehicle trade-in and vehicle purchase could be possible. I ended up leaving with a newer used vehicle and I will definitely return to Cortese in the future just off this interaction. Dave Hilner explained financial pieces to me that I had no idea existed. He is a very knowledgeable person when it comes to vehicle finances and a truly genuine person. More

Quick and easy. Had a recall on my 2017 Pacifica. Called to set up an appointment. Lisa took all the information, and arranged a loaner while my car was serviced. Da Had a recall on my 2017 Pacifica. Called to set up an appointment. Lisa took all the information, and arranged a loaner while my car was serviced. Day of the appointment checkin was fast and I was given a time my car would be ready and directed to where to get my loaner. Also quick and easy. Sorry I forgot the names of the associates that checked me in and the loaner but they did a great job! My car was ready at the time promised and I was out the door in no time. More

2011 Jeep JK service routine + Easy to schedule. Needed routine maintenance, airbag recall (we tried of this yet?, and parking brake repair. Quick service with good communicatio Easy to schedule. Needed routine maintenance, airbag recall (we tried of this yet?, and parking brake repair. Quick service with good communications about what was needed and possible options. Kid who greeted me and at end of job delivered my Jeep was friendly and engaged. More

New Jeep Purchase I love my new Jeep! Everything was very simple and easy. Mike and Chris were great to work with. Mike was very informative during the whole process an I love my new Jeep! Everything was very simple and easy. Mike and Chris were great to work with. Mike was very informative during the whole process and was never pushy. I didn't ask a lot of questions, but I know how to reach him if I do, and I know he'll be super helpful. I would definitely recommend Cortese to a friend, and working with Mike specifically to look for a new car. More

Tech dan Davis the best Dan Davis is my tech on both vehicles. Always trust what he tells me about my cars. The parts department always makes sure our parts are there for o Dan Davis is my tech on both vehicles. Always trust what he tells me about my cars. The parts department always makes sure our parts are there for our cars in a very timely manner. More

Pacifica recall Took care of a recall. Also addressed a separate concern I had regarding the fuel shut-off sometimes not allowing me to fuel the vehicle. Could not Took care of a recall. Also addressed a separate concern I had regarding the fuel shut-off sometimes not allowing me to fuel the vehicle. Could not fix same day because the part had to be ordered, but they ordered the part and let me know when it came in to schedule new service. Was provided a loaner and they even gave me a short ride to my house to retrieve my drivers license. Everything was good, no complaints. More

Easy in and out I enjoy that I can drop my car off with instructions, get a phone call later and pick up with no hiccups. It would be nice if oil changes were free li I enjoy that I can drop my car off with instructions, get a phone call later and pick up with no hiccups. It would be nice if oil changes were free like at some other dealers. More