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Cortese Chrysler Jeep Dodge RAM Mitsubishi
Rochester, NY
2,100 Reviews
Cortese Auto Group is a family owned business established in 1975 with Cortese Dodge. We have grown to include Chrysler, Jeep, Ram, Lincoln, Ford, Mitsubishi, and Cortese Imports.
At Cortese Auto Block you can expect award winning customer service, fair pricing and a large selection of new and quality pre-owned vehicles all located on 15 acres for your convenience. A Better Experience...Always a Great Price!
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Get Pre-Approved financing in seconds!
Over 1,000 vehicles to choose from!
Same day delivery!
Please consider Cortese Auto Block for your next vehicle purchase, service, parts, accessories, collision repair, or car rental.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 2,100 reviews
September 21, 2019
Cortese Review Excellent service and professional and polite communication from Cortese service department. Would recommend to anyone to switch from the dealer in W Excellent service and professional and polite communication from Cortese service department. Would recommend to anyone to switch from the dealer in Webster to Cortese in Henrietta/Brighton area. More
by DealerRaterUser
Verified CustomerEmployees Worked With
Jordan in service department
September 19, 2019
Bad visit Poor customer service. Left with something being done wrong on my vehicle. Bad communication. Staff couldn’t tell me what they did wrong with my car. Poor customer service. Left with something being done wrong on my vehicle. Bad communication. Staff couldn’t tell me what they did wrong with my car. More
by Laidin
September 19, 2019
Excellence The reason I am loyal to Cortese is because of the excellent service department and the knowledgeable employees, I have been a Cortese Mitsubishi/Jeep The reason I am loyal to Cortese is because of the excellent service department and the knowledgeable employees, I have been a Cortese Mitsubishi/Jeep customer since 1994. More
by cerroc228
September 19, 2019
oil change they were able to fit in a last minute oil change because I didn't have a appointment Which was very nice and I was able to use the Shuttle service they were able to fit in a last minute oil change because I didn't have a appointment Which was very nice and I was able to use the Shuttle service . More
by r.majeski63
Employees Worked With
Mark
September 19, 2019
Trust The people.....hard working, they provide objective advice. We brought the car in at an unscheduled time and they were very responsive. As the servi The people.....hard working, they provide objective advice. We brought the car in at an unscheduled time and they were very responsive. As the service department goes, so goes new business. More
by randyschuster
Employees Worked With
Nick, Brian, Jordan
September 19, 2019
Great communication and service Cortese service center has come a long way in recent years. The communication and efficiency is great! Love the quick text when my car is ready. Also Cortese service center has come a long way in recent years. The communication and efficiency is great! Love the quick text when my car is ready. Also was texted to ok some items needed to pass inspection with included cost. My advisor, Nick, was very friendly and attentive. John, the shuttle driver, is always prompt, safe and friendly. More
by h13kipp
Employees Worked With
Nick from service
September 19, 2019
Great job. The oil change and tire rotation was done on time and right, with no mess. This is what I was expecting and what I get each time I go in for service. The oil change and tire rotation was done on time and right, with no mess. This is what I was expecting and what I get each time I go in for service. Up More
by winkyjim
Employees Worked With
Rob Balan
September 19, 2019
It was great experience Joseph is great guy, he helped me in finding a vehicle and he answered all my questions. The process of leasing was so straightforward, it just took Joseph is great guy, he helped me in finding a vehicle and he answered all my questions. The process of leasing was so straightforward, it just took 2 hours. More
by kamransh88
Employees Worked With
Dave Hilner, Joseph Gatas
September 18, 2019
satisfied Anna Moretti was wonderful. Spent alot of time with me and got me a great vehicle at a reasonable price. She explained most everything about the vehic Anna Moretti was wonderful. Spent alot of time with me and got me a great vehicle at a reasonable price. She explained most everything about the vehicle. The dealership itself is clean, waiting areas are comfortable. I will be back. More
by Brax
September 18, 2019
very good expirience Well this is my second time with Cortese. Got a 2011 jeep liberty and 6 years later I got a 2016 jeep compass. so very good job . Well this is my second time with Cortese. Got a 2011 jeep liberty and 6 years later I got a 2016 jeep compass. so very good job . More
by ivonnesoto86
Employees Worked With
