Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Cortese Chrysler Jeep Dodge RAM Mitsubishi
Rochester, NY
2,212 Reviews
Cortese Auto Group is a family owned business established in 1975 with Cortese Dodge. We have grown to include Chrysler, Jeep, Ram, Lincoln, Ford, Mitsubishi, and Cortese Imports.
At Cortese Auto Block you can expect award winning customer service, fair pricing and a large selection of new and quality pre-owned vehicles all located on 15 acres for your convenience. A Better Experience...Always a Great Price!
Free CarFax reports!
Free online trade evaluatiions!
Get Pre-Approved financing in seconds!
Over 1,000 vehicles to choose from!
Same day delivery!
Please consider Cortese Auto Block for your next vehicle purchase, service, parts, accessories, collision repair, or car rental.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,212 reviews
November 22, 2019
Simple, Easy, Fast Samantha and Dylan were very easy to deal with and made the car buying process quick and enjoyable from start to finish. I usually dread the thought o Samantha and Dylan were very easy to deal with and made the car buying process quick and enjoyable from start to finish. I usually dread the thought of turning my lease and renewing because it's always a hassle. This time it wasn't. Thank you! More
by robertjschiller
Verified Customer
November 20, 2019
great I am very pleased with my Durango, and my salesman and the over all service Mike was very helpful. He took us thru the Durango step by step I am very pleased with my Durango, and my salesman and the over all service Mike was very helpful. He took us thru the Durango step by step More
by tzko
Employees Worked With
Mike Maniscalco
November 20, 2019
positive I didn't feel pressured or rushed, the staff was attentive and friendly. Todd was patient with my process of choosing a vehicle and answered all of m I didn't feel pressured or rushed, the staff was attentive and friendly. Todd was patient with my process of choosing a vehicle and answered all of my questions. More
by amweber2004
November 20, 2019
Wasn’t pleased with service, had a appointment at 11:45 for oil change , inspection and rotation waited for 3 hours wasn’t done til 4:00. Then had to come back to pick it up at 5:45 for oil change , inspection and rotation waited for 3 hours wasn’t done til 4:00. Then had to come back to pick it up at 5:45 More
by cshadders
Employees Worked With
November 19, 2019
Excellent service from booking the appointment to courtesy shuttle to desk person and work done on the vehicle in a timely manner. Great. This good service happens ev from booking the appointment to courtesy shuttle to desk person and work done on the vehicle in a timely manner. Great. This good service happens every time I visit Cortese. More
by timvangellow
Employees Worked With
Lisa, Hector, Nick
November 19, 2019
Nick took good care of me. Made sure I knew what work needed to be done. They weren’t able to complete the work in one day so Nick made sure I had a rental car to use. They had my car done first thing th needed to be done. They weren’t able to complete the work in one day so Nick made sure I had a rental car to use. They had my car done first thing the next morning. I want to Thank Nick and the mechanic that worked on my Jeep. Betty Carmody More
by trinketcarmody
Employees Worked With
Nick (don’t have last name)
November 19, 2019
Definitely PLEASED with the service we received! We had an awesome experience on Saturday with Anna! It’s definitely JEEP season again in our house! This is our 3rd purchase in 2 1/2 years. SI We had an awesome experience on Saturday with Anna! It’s definitely JEEP season again in our house! This is our 3rd purchase in 2 1/2 years. SILLY BOYS JEEPS ARE FOR GIRLS!!!! More
by shanabreedlove
Employees Worked With
November 18, 2019
Hold Your Keys!!! I recently bought a 2020 Jeep Wrangler from here. The ONLY reason was because it was the only local dealer to have a vehicle with everything I wanted I recently bought a 2020 Jeep Wrangler from here. The ONLY reason was because it was the only local dealer to have a vehicle with everything I wanted in it at a reasonable price. I went to 3 other dealerships prior to this one, test drove a vehicle, and left with an "out the door" price sheet with no hassle or pressure. Cortese went beyond the high pressure sales pitch and, literally, would not give me my keys back (which they asked for to evaluate my trade-in while) until I agreed to sign a pending sales agreement. It took no less than 4 times of asking for my keys back (and 2.5 hours) before the salesman FINALLY returned them. I told the salesman (and a senior salesman who came in to apply additional pressure) that I needed to discuss the purchase with my wife before I made the final decision. It's a big ticket item. Unfortunately, this wasn't good enough as they insisted I get a hold of her right then and there to go over it. Again....this is while my keys (and I) were being held hostage. Not until I finally began getting frustrated with their "lack of understanding" that I wouldn't be able to get through to her phone then, did I get my keys back. I told them I would call them later with my decision after repeating again that I needed to SPEAK WITH MY WIFE since she'd be driving it regularly as well. This experience could have been so much better. I would have purchased this vehicle regardless and wouldn't have left feeling like I was just surrounded by sleazy high pressure salespeople. After my other test drives, and pleasant experience with the staff at those dealerships, I thought the stereotype of the "sleazy" salesman was over. Maybe I was wrong. Cortese got the sale but ONLY because it's the best vehicle I had found after looking for quite some time. More
by VFRPilot
Employees Worked With
Luis Ferrer
November 18, 2019
good experience trading in my lease for a new lease. worked with Dylan and Samantha who were very generous with their time and supportive of my situation. trading in my lease for a new lease. worked with Dylan and Samantha who were very generous with their time and supportive of my situation. More
by sdrx
November 18, 2019
Anna Moretti Anna Moretti is the top salesperson in the Cortese dealership. Anna is the only one I deal with because of her professionalism. Anna is also very per Anna Moretti is the top salesperson in the Cortese dealership. Anna is the only one I deal with because of her professionalism. Anna is also very personable when it comes to people such as myself. She has a good sense of humor and she makes me feel like family, I'm very comfortable around her. No matter what the problem is Anna is always willing to find a solution to make the customer happy, Anna is one of the main reasons why I've been dealing with Cortese Mitsubishi for so long. I advise everyone who is looking for a car, go see Anna Moretti and buy it from her. Anna is more than a car dealer, she's a friend and also family, so if you want to buy a car go to Cortese and ask for Anna Moretti she will definitely treat you like one of the Cortese family. More
by frommr2bill
Employees Worked With
