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Cortese Chrysler Jeep Dodge RAM Mitsubishi

Rochester, NY

4.6
2,103 Reviews
Cortese Auto Group is a family owned business established in 1975 with Cortese Dodge. We have grown to include Chrysler, Jeep, Ram, Lincoln, Ford, Mitsubishi, and Cortese Imports. At Cortese Auto Block you can expect award winning customer service, fair pricing and a large selection of new and quality pre-owned vehicles all located on 15 acres for your convenience. A Better Experience...Always a Great Price! Free CarFax reports! Free online trade evaluatiions! Get Pre-Approved financing in seconds! Over 1,000 vehicles to choose from! Same day delivery! Please consider Cortese Auto Block for your next vehicle purchase, service, parts, accessories, collision repair, or car rental.
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2400 W Henrietta Rd

Rochester, NY

14623

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Showing 2,103 reviews

July 26, 2019

Frustrated I have had Marina Dodge, now Cortese Dodge, (twice each) attempt to fix the compass in my 2019 Big Horn Ram 1500 to no avail, very frustrated that the More

by tbolan85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Burnette
Jul 29, 2019 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Hi Customer, we are very happy to have provided you with such a positive experience!

Jul 30, 2019 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thank you for taking the time to leave us this feedback. We sincerely apologize for any inconvenience this situation may have caused you. If you have any questions or concerns, please feel free to reach out to us directly. We hope to see you again soon!

July 25, 2019

A+ Dealership Always a good experience at Cortese. They go above and beyond (in my experience) to satisfy the customer. Very efficient service as well, never any ha More

by djw1115
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin McGinnity
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Burnette
Jul 29, 2019 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

It is great to read such wonderful comments about your recent experience with us!

Jul 30, 2019 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Our staff works hard to go the extra mile for our valued customers! We are glad we could consistently provide you with great service. We look forward to your next visit! Take care!

July 25, 2019

Bought a great Jeep. Had a great experience at Cortese. We bought a great Jeep Wrangler Unlimited for a great price. Made an appointment, met our sales team member, test d More

by Nyjeep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Dunkleberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff LaMartina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2019 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Cortese CDJR. for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

Jul 30, 2019 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Congratulations on your new Jeep Wrangler! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

July 25, 2019

Love my Outlander! Anna was such a pleasure to work with! The sales experience and the vehicle have far exceeded my expectations. The financial portion was painless. Ann More

by Becky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anna Moretti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Hilner
Jul 29, 2019 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Becky, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust!

July 24, 2019

Great customer service!!!!! I have been getting my rams serviced at cortese for over a decade . Never any problems . I drive past a ram service center only a mile from my house i More

by frederickcowley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John R Cortese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Many more just bad with names, Jordan Burnette
Jul 29, 2019 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 23, 2019

Awesome! Our sixth purchase from Cortese and as always Anna and Dan took great care of us. We are very happy with our new Dodge Durango. Woooohooo. More

by Murrycass
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Obrien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anna Moretti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2019 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Cortese Auto. for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Samantha Cortese Customer Relations Manager 585-277-3214

July 23, 2019

Amazing car buying experience! Let me start off by saying it took me 2 days off of work and visiting 3 or 4 dealerships to make my decision. From the start I had a great expierence More

by vanessa.angelo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Hilner, Dylan Scorsone
Jul 24, 2019 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Hello Vanessa, we appreciate you taking the time to leave us this feedback. Please let us know if you have any additional questions about services you received and thank you again for choosing Cortese! Samantha Cortese Customer Relations Manager 585-277-3214

July 19, 2019

If I didn’t know better I’d think I was on Punked The only reason I am giving 1 star is because the Service Center guys are so nice. In 2 1/2 years they haven’t actually fixed the Jeep so there’s th More

by notsopleased
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Samantha Cortese
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Mitchell, Joseph Gatas
Jul 24, 2019 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

I am very sorry to hear about your experience. I would like to speak with you about what happened. Please call me at your earliest convenience. Samantha cortese Customer Relations Manaher 585-277-3214

July 17, 2019

Professional and super fast Great experience. Jeep was fixed correctly and super fast. Nick was great to work with and kept me informed about the process along the way. More

by tsuhr99
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick - service rep
Jul 24, 2019 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thank you for taking the time to notice those efforts and for leaving such an awesome review!

July 17, 2019

First year check up . I brought our vehicle in for its first check up since we bought it brand new from your facility . I was in and out of there with no waiting around . More

by Damidon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Bridges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Burnette
Jul 24, 2019 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

We're pleased to hear everything was completed to your satisfaction!

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