
Cortese Chrysler Jeep Dodge RAM Mitsubishi
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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New Jeep Purchase I love my new Jeep! Everything was very simple and easy. Mike and Chris were great to work with. Mike was very informative during the whole process an I love my new Jeep! Everything was very simple and easy. Mike and Chris were great to work with. Mike was very informative during the whole process and was never pushy. I didn't ask a lot of questions, but I know how to reach him if I do, and I know he'll be super helpful. I would definitely recommend Cortese to a friend, and working with Mike specifically to look for a new car. More
Tech dan Davis the best Dan Davis is my tech on both vehicles. Always trust what he tells me about my cars. The parts department always makes sure our parts are there for o Dan Davis is my tech on both vehicles. Always trust what he tells me about my cars. The parts department always makes sure our parts are there for our cars in a very timely manner. More
Pacifica recall Took care of a recall. Also addressed a separate concern I had regarding the fuel shut-off sometimes not allowing me to fuel the vehicle. Could not Took care of a recall. Also addressed a separate concern I had regarding the fuel shut-off sometimes not allowing me to fuel the vehicle. Could not fix same day because the part had to be ordered, but they ordered the part and let me know when it came in to schedule new service. Was provided a loaner and they even gave me a short ride to my house to retrieve my drivers license. Everything was good, no complaints. More

Breathe of fresh air I have always felt hesitant about car dealerships. I have heard the cheesey "I don't work for commission" line one to many times. It has always left I have always felt hesitant about car dealerships. I have heard the cheesey "I don't work for commission" line one to many times. It has always left me feeling uneasy. As soon as we met Anna I could tell this was different. She listened to what we wanted. Then found us something we weren't expecting. She obviously knew better then we did. She was upfront and clear with us throughout the entire process. We were completely comfortable every step of the way. Anna even answered the 1000 questions my husband had. Chris helped us find the best rate and warranty. I would recommend Cortese! Ask for Anna! More
Easy in and out I enjoy that I can drop my car off with instructions, get a phone call later and pick up with no hiccups. It would be nice if oil changes were free li I enjoy that I can drop my car off with instructions, get a phone call later and pick up with no hiccups. It would be nice if oil changes were free like at some other dealers. More

Awesome Ask for Anna Morreti. Very professional. Great customer service skills. Never got frustrated with all my questions, went above and beyond to make th Ask for Anna Morreti. Very professional. Great customer service skills. Never got frustrated with all my questions, went above and beyond to make the process simple. She is awesome. More
Great service!!! This service center has improved tremendously from when I first starting taking my car here. They now communicate well. Shuttle service is great! And This service center has improved tremendously from when I first starting taking my car here. They now communicate well. Shuttle service is great! And great overall service! More
Nick very attentive service rep. Hector great shuttle driver Nick was very good with keeping me updated on the status of my vehicle. Hector the shuttle driver was very professional and a great guy to talk with Nick was very good with keeping me updated on the status of my vehicle. Hector the shuttle driver was very professional and a great guy to talk with. Very personable. More
Great experience This was my first time buying a Jeep. I have wanted one for over 10 years, so I was hopeful the whole process would live up to my expectations. Mike m This was my first time buying a Jeep. I have wanted one for over 10 years, so I was hopeful the whole process would live up to my expectations. Mike made the whole process easy from start to finish. He got me a great deal on my new jeep and I love the vehicle. He was really friendly and answered all of my questions. The pick up day took under an hour and everything with the car was ready to go. He sat with me and helped me pair my phone and my sure I was comfortable with everything in the car. I would absolutely come to Mike and Cortese for my next car and have already recommended him to multiple people! More

Excellent Service I had the best experience working with Rick Riola. He was very accommodating and extremely patient with my never ending questions. Definitely recomme I had the best experience working with Rick Riola. He was very accommodating and extremely patient with my never ending questions. Definitely recommend coming here!! Ask for Rick Riola More