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Cortese Chrysler Jeep Dodge RAM Mitsubishi

Rochester, NY

4.5
2,142 Reviews
Cortese Auto Group is a family owned business established in 1975 with Cortese Dodge. We have grown to include Chrysler, Jeep, Ram, Lincoln, Ford, Mitsubishi, and Cortese Imports. At Cortese Auto Block you can expect award winning customer service, fair pricing and a large selection of new and quality pre-owned vehicles all located on 15 acres for your convenience. A Better Experience...Always a Great Price! Free CarFax reports! Free online trade evaluatiions! Get Pre-Approved financing in seconds! Over 1,000 vehicles to choose from! Same day delivery! Please consider Cortese Auto Block for your next vehicle purchase, service, parts, accessories, collision repair, or car rental.
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2400 W Henrietta Rd

Rochester, NY

14623

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Showing 2,142 reviews

August 06, 2019

Very friendly and outgoing staff and sales person was very k Overall great experience would definitely recommend to friends and Family would definitely go back for future purchase! Rick was very knowledgeable More

by JOSETTE.LINDSEY
Recommend Dealer
Yes
Employees Worked With
Rick Riola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2019 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Josette, thanks for your kind words about Rick. We are so happy that you had such a great experience with us. Thank you for being a valued customer. Samantha Cortese Customer Relations Manager 585-277-3214

August 06, 2019

Used car with no issues (I hope) They explained things very clearly each step of the way and they listened to my concerns. I hope it will be a long relationship. I had to drop the c More

by cruzgirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff LaMartina
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McGinnity
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Necaster, Dave Hilner
Aug 07, 2019 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

cruzgirl, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you for taking the time out of your day to tell us about your experience. Reviews like yours provide encouraging feedback.

Aug 08, 2019 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

cruzgirl, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you for taking the time out of your day to tell us about your experience. Reviews like yours provide encouraging feedback.

August 06, 2019

very good excellent service on Saturday very professional by BRIAN MITCHELL I was in.and out in 30 minutes that was awesome and it was a SATURDAY morning More

by tmontagliano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
BRIAN MITCHELL
Aug 07, 2019 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thanks for the great rating! We hope to see you again soon.

August 01, 2019

Redeeming Qualities. I appreciate both Sam and Jordan taking the time to make sure this experience was a much better one. I had a few previously poor customer service expe More

by aflugel2010
Recommend Dealer
Yes
Employees Worked With
Samantha Cortese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Burnette
Aug 01, 2019 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

I am so happy that you gave us a chance to make it right. Thank you for being a loyal customer!! Samantha Cortese Customer Relations Manager 585-277-3214

August 01, 2019

Great service Always accommodating,very helpful and friendly gave me a loaner to use while car was being serviced, car was finished in a short amount of ti.e More

by lobo12
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian
Aug 02, 2019 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Lobo12, we're happy to hear you had such a positive experience with our team!

August 01, 2019

Had to return to twice to get the service completed Disappointed that we had to drop the vehicle off twice to get the service completed. Understanding what needed to be done should have been part of th More

by jeannea992
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aug 01, 2019 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

I am sorry that you had to bring the vehicle back twice for the repair to get fixed. I appreciate the feedback and will definitely pass it along to our staff. Please let me know the next time that you are coming in for service and I will personally oversee the visit to make sure that it goes smoothly. Samantha Cortese Customer Relations Manager 585-277-3214

July 31, 2019

New vehicle purchase One of the best vehicle purchases that I ever had. Would highly recommend cortes to anyone,this was the only time I purchased a vehicle and the salesm More

by flyers88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dylan Scorsone
Aug 01, 2019 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Our staff is committed to providing each of our clients with the best automotive experience! Your recommendation means so much to us and we're so happy to have earned it. We hope to be of service to you again in the future. Best wishes, Cortese Auto Block

July 29, 2019

Very professional This is our second Renegade from Cortese, both experiences were wonderful. Very knowledgeable about their product and the concerns of the customer. I More

by mwolf451
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Bridges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2019 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit.

July 26, 2019

Frustrated I have had Marina Dodge, now Cortese Dodge, (twice each) attempt to fix the compass in my 2019 Big Horn Ram 1500 to no avail, very frustrated that the More

by tbolan85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Burnette
Jul 29, 2019 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Hi Customer, we are very happy to have provided you with such a positive experience!

Jul 30, 2019 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thank you for taking the time to leave us this feedback. We sincerely apologize for any inconvenience this situation may have caused you. If you have any questions or concerns, please feel free to reach out to us directly. We hope to see you again soon!

July 26, 2019

NYS Inspection, Oil Change, AC Repair Service performed as discussed. Willingly contacted extended Warranty Company to check out possibility of coverage. :-) We saved over $1000! Phone cal More

by julieg.schroder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick
Jul 29, 2019 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Julie, we're happy you found our staff to be so supportive during your experience here at Cortese CDJR!

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