
Cortese Chrysler Jeep Dodge RAM Mitsubishi
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Very friendly and outgoing staff and sales person was very k Overall great experience would definitely recommend to friends and Family would definitely go back for future purchase! Rick was very knowledgeable Overall great experience would definitely recommend to friends and Family would definitely go back for future purchase! Rick was very knowledgeable of the vehicle and very helpful with setting me up I was very impressed More
Used car with no issues (I hope) They explained things very clearly each step of the way and they listened to my concerns. I hope it will be a long relationship. I had to drop the c They explained things very clearly each step of the way and they listened to my concerns. I hope it will be a long relationship. I had to drop the car back off for some work that was needed before the purchase and I hope that it will be done in a timely manner and professionally. I will have to fill out another one of these next week. More
very good excellent service on Saturday very professional by BRIAN MITCHELL I was in.and out in 30 minutes that was awesome and it was a SATURDAY morning excellent service on Saturday very professional by BRIAN MITCHELL I was in.and out in 30 minutes that was awesome and it was a SATURDAY morning More
Redeeming Qualities. I appreciate both Sam and Jordan taking the time to make sure this experience was a much better one. I had a few previously poor customer service expe I appreciate both Sam and Jordan taking the time to make sure this experience was a much better one. I had a few previously poor customer service experiences during my previous visits, and Sam took the time to listen to my complaints and make them right. Jordan kept me informed and in the loop at all times, as well as was kind and helpful when it came to setting up my rental, and bringing my vehicle in. If every employee was like Jordan, I am sure I would never have a complaint. I do truly appreciate the dedication they took to make this experience a better one, and it is because of that, I am much more likely to return. More
Great service Always accommodating,very helpful and friendly gave me a loaner to use while car was being serviced, car was finished in a short amount of ti.e Always accommodating,very helpful and friendly gave me a loaner to use while car was being serviced, car was finished in a short amount of ti.e More
Had to return to twice to get the service completed Disappointed that we had to drop the vehicle off twice to get the service completed. Understanding what needed to be done should have been part of th Disappointed that we had to drop the vehicle off twice to get the service completed. Understanding what needed to be done should have been part of the initial evaluation preventing any confusion or need to return. More
New vehicle purchase One of the best vehicle purchases that I ever had. Would highly recommend cortes to anyone,this was the only time I purchased a vehicle and the salesm One of the best vehicle purchases that I ever had. Would highly recommend cortes to anyone,this was the only time I purchased a vehicle and the salesman did what he said A+ in my opinion More
Very professional This is our second Renegade from Cortese, both experiences were wonderful. Very knowledgeable about their product and the concerns of the customer. I This is our second Renegade from Cortese, both experiences were wonderful. Very knowledgeable about their product and the concerns of the customer. I would definitely send others their way. More
Frustrated I have had Marina Dodge, now Cortese Dodge, (twice each) attempt to fix the compass in my 2019 Big Horn Ram 1500 to no avail, very frustrated that the I have had Marina Dodge, now Cortese Dodge, (twice each) attempt to fix the compass in my 2019 Big Horn Ram 1500 to no avail, very frustrated that they can't take care of this problem More
NYS Inspection, Oil Change, AC Repair Service performed as discussed. Willingly contacted extended Warranty Company to check out possibility of coverage. :-) We saved over $1000! Phone cal Service performed as discussed. Willingly contacted extended Warranty Company to check out possibility of coverage. :-) We saved over $1000! Phone calls along the way kept us apprised. More