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Cortese Chrysler Jeep Dodge RAM Mitsubishi
Rochester, NY
2,103 Reviews
Cortese Auto Group is a family owned business established in 1975 with Cortese Dodge. We have grown to include Chrysler, Jeep, Ram, Lincoln, Ford, Mitsubishi, and Cortese Imports.
At Cortese Auto Block you can expect award winning customer service, fair pricing and a large selection of new and quality pre-owned vehicles all located on 15 acres for your convenience. A Better Experience...Always a Great Price!
Free CarFax reports!
Free online trade evaluatiions!
Get Pre-Approved financing in seconds!
Over 1,000 vehicles to choose from!
Same day delivery!
Please consider Cortese Auto Block for your next vehicle purchase, service, parts, accessories, collision repair, or car rental.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 2,103 reviews
May 30, 2019
Service Customer service was great, very friendly and helpful staff, fast service, offered loaner car without hassle, didn't have mystery list of unneeded re Customer service was great, very friendly and helpful staff, fast service, offered loaner car without hassle, didn't have mystery list of unneeded repairs at pick-up. Would deffently hi back for needed service. More
by l_zeluff
Verified CustomerEmployees Worked With
Jordan Burnette
May 30, 2019
Nice Experience Shopping for a new vehicle can be an exhausting and an overwhelming experience; Joseph Gatas and the Cortese team made it less painful. It was a plea Shopping for a new vehicle can be an exhausting and an overwhelming experience; Joseph Gatas and the Cortese team made it less painful. It was a pleasant experience and will definitely recommend Cortese and Joseph Gatas to family and friends. More
by carolyn_king
Employees Worked With
Joseph Gatas
May 30, 2019
Great dealer, great sales dept Mike Manasalco took care of me and got me in the vehicle that i have wanted for a long time!! Best salesman around. Will buy from mike again Mike Manasalco took care of me and got me in the vehicle that i have wanted for a long time!! Best salesman around. Will buy from mike again More
by Pjcarmody1
Employees Worked With
Mike Maniscalco
May 30, 2019
Great They were polite, timely and informative. I had some questions on my tires as the the car felt like the tires were going to fall off when reaching 5 o They were polite, timely and informative. I had some questions on my tires as the the car felt like the tires were going to fall off when reaching 5 or higher. I had bought the tires elsewhere and Cortez’s looked and advised on “chopping.” I took back to the place I bought the tires and they re-balanced More
by kellie.hawks
Employees Worked With
May 29, 2019
Top notch/courteous Service . My service gentleman Brian was helpful and polite. Work I had done was done in a timely manor and everyone that I spoke with was very poli Service . My service gentleman Brian was helpful and polite. Work I had done was done in a timely manor and everyone that I spoke with was very polite More
by nath5145
Employees Worked With
Brian in service department
May 27, 2019
quick, proactive service!! They were able to schedule me in on short notice(same day) for NY State inspection and oil change. Proactively identified and addressed a recall issue They were able to schedule me in on short notice(same day) for NY State inspection and oil change. Proactively identified and addressed a recall issue of which we'd been unaware, on the spot. More
by John O'Connor
Employees Worked With
Brian(Service)
May 26, 2019
Can’t duplicate issue that happens every 2 seconds? Had to return 3 times for obvious electrical issues to be told they couldn’t duplicate the issue. Still having problems today every two seconds! Had to return 3 times for obvious electrical issues to be told they couldn’t duplicate the issue. Still having problems today every two seconds! More
by cbpun18
Employees Worked With
Service employees
May 25, 2019
GREAT AND REASONABLE IN PRICE GREAT JOB...................WILL ALWAYS STICK WITH YOU GUYS THIS HAS BEEN A GREAT DEALERSHIP TO DEAL WITH AND I WILL ALWAYS STICK WITH YOU AGAIN GREAT JOB...................WILL ALWAYS STICK WITH YOU GUYS THIS HAS BEEN A GREAT DEALERSHIP TO DEAL WITH AND I WILL ALWAYS STICK WITH YOU AGAIN More
by srdonna
Employees Worked With
BRIAN MITCHELL
May 24, 2019
Jordan was extremely helpful and professional Cortese made it very easy. Everything from setting the appointment to getting the work done, it went smoothly and the work was done on time. Cortese made it very easy. Everything from setting the appointment to getting the work done, it went smoothly and the work was done on time. More
by Thomas.Queri
Employees Worked With
Other Employees :
Lisa (don’t know her last name), Jordan Burnette
May 24, 2019
Doll up Always friendly service from beginning check in to cash out(very nice cashier gentleman). I came in with a couple of other small requests and the crew Always friendly service from beginning check in to cash out(very nice cashier gentleman). I came in with a couple of other small requests and the crew (Jordan and another) gladly helped. Shuttle drivers (John and Hector) are super nice, great stylish reps for Cortese; always super helpful with my wheelchair. Thanks Kevin (interior cleaning) for fitting me in last minute! More
by mylien
Employees Worked With
As named in my review
