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Cortese Chrysler Jeep Dodge RAM Mitsubishi
Rochester, NY
2,121 Reviews
Cortese Auto Group is a family owned business established in 1975 with Cortese Dodge. We have grown to include Chrysler, Jeep, Ram, Lincoln, Ford, Mitsubishi, and Cortese Imports.
At Cortese Auto Block you can expect award winning customer service, fair pricing and a large selection of new and quality pre-owned vehicles all located on 15 acres for your convenience. A Better Experience...Always a Great Price!
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Over 1,000 vehicles to choose from!
Same day delivery!
Please consider Cortese Auto Block for your next vehicle purchase, service, parts, accessories, collision repair, or car rental.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 2,121 reviews
June 08, 2019
Always professional I always have a positive experience when I visit service department. I have never had any thing to complain about. I hope I am able to lease my next I always have a positive experience when I visit service department. I have never had any thing to complain about. I hope I am able to lease my next truck there. More
by detroitdave
Verified CustomerEmployees Worked With
Nick
June 06, 2019
Wheel lock Well I had a tire rotation back in December to find out when I had a flat i wasn't able to change the tire because the service tech never put my wheel Well I had a tire rotation back in December to find out when I had a flat i wasn't able to change the tire because the service tech never put my wheel lock back in the car so I had to have my car towed in and i had to have new tires put on the car there and was charged for mounting and balancing More
by mrdrumgoole33
Employees Worked With
Nick
June 06, 2019
Great Brian was wonderful and very helpful. He explained what they are going to work on and did a great job. Am going to recommend the service to my friends Brian was wonderful and very helpful. He explained what they are going to work on and did a great job. Am going to recommend the service to my friends and family More
by akinfem71
Employees Worked With
Brain
June 01, 2019
Great service on our Van We brought our van in for an oil change and inspection and waited for it and it only took about a hour. We couldn't believe how fast it was done. Ver We brought our van in for an oil change and inspection and waited for it and it only took about a hour. We couldn't believe how fast it was done. Very professional and courtesy staff helped us through the process! More
by sabres15
Employees Worked With
Nick
June 01, 2019
Great service Jordan did a nice job helping me address the challenge with the audio system in my car. He also had a very calming attitude which helped. Jordan did a nice job helping me address the challenge with the audio system in my car. He also had a very calming attitude which helped. More
by staci.henning
Employees Worked With
Jordan Burnette
May 30, 2019
Bought new car Love dealing with Cortese. The new van is exactly what I wanted. Everyone was accommodating and friendly. Bob helped me learn about all the new featu Love dealing with Cortese. The new van is exactly what I wanted. Everyone was accommodating and friendly. Bob helped me learn about all the new features and he synced my phone to the bluetooth. More
by jmdelorm2
May 30, 2019
Overall experience good I love my new Jeep but I feel they could worked out a little bit of a better deal with me, don't get wrong it's an ok deal but I wanted a little bette I love my new Jeep but I feel they could worked out a little bit of a better deal with me, don't get wrong it's an ok deal but I wanted a little better but they wouldn't budge. More
by aaronperkins93
May 30, 2019
I had to have major work done on my 2018 cherokee. I was happy with the work that was done on my 2018 Cherokee as it needed to have a new rear-differential and wiring harness done. I think Cortese did I was happy with the work that was done on my 2018 Cherokee as it needed to have a new rear-differential and wiring harness done. I think Cortese did a good job fixing the problem and gave me a loaner car while mine was in the shop for a week. More
by karen_judy
Employees Worked With
Mark
May 30, 2019
Service Customer service was great, very friendly and helpful staff, fast service, offered loaner car without hassle, didn't have mystery list of unneeded re Customer service was great, very friendly and helpful staff, fast service, offered loaner car without hassle, didn't have mystery list of unneeded repairs at pick-up. Would deffently hi back for needed service. More
by l_zeluff
Employees Worked With
Jordan Burnette
May 30, 2019
Nice Experience Shopping for a new vehicle can be an exhausting and an overwhelming experience; Joseph Gatas and the Cortese team made it less painful. It was a plea Shopping for a new vehicle can be an exhausting and an overwhelming experience; Joseph Gatas and the Cortese team made it less painful. It was a pleasant experience and will definitely recommend Cortese and Joseph Gatas to family and friends. More
by carolyn_king
Employees Worked With
Joseph Gatas
