
Cortese Chrysler Jeep Dodge RAM Mitsubishi
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Quick and easy. Had a recall on my 2017 Pacifica. Called to set up an appointment. Lisa took all the information, and arranged a loaner while my car was serviced. Da Had a recall on my 2017 Pacifica. Called to set up an appointment. Lisa took all the information, and arranged a loaner while my car was serviced. Day of the appointment checkin was fast and I was given a time my car would be ready and directed to where to get my loaner. Also quick and easy. Sorry I forgot the names of the associates that checked me in and the loaner but they did a great job! My car was ready at the time promised and I was out the door in no time. More
2011 Jeep JK service routine + Easy to schedule. Needed routine maintenance, airbag recall (we tried of this yet?, and parking brake repair. Quick service with good communicatio Easy to schedule. Needed routine maintenance, airbag recall (we tried of this yet?, and parking brake repair. Quick service with good communications about what was needed and possible options. Kid who greeted me and at end of job delivered my Jeep was friendly and engaged. More
New Jeep Purchase I love my new Jeep! Everything was very simple and easy. Mike and Chris were great to work with. Mike was very informative during the whole process an I love my new Jeep! Everything was very simple and easy. Mike and Chris were great to work with. Mike was very informative during the whole process and was never pushy. I didn't ask a lot of questions, but I know how to reach him if I do, and I know he'll be super helpful. I would definitely recommend Cortese to a friend, and working with Mike specifically to look for a new car. More
Tech dan Davis the best Dan Davis is my tech on both vehicles. Always trust what he tells me about my cars. The parts department always makes sure our parts are there for o Dan Davis is my tech on both vehicles. Always trust what he tells me about my cars. The parts department always makes sure our parts are there for our cars in a very timely manner. More
Pacifica recall Took care of a recall. Also addressed a separate concern I had regarding the fuel shut-off sometimes not allowing me to fuel the vehicle. Could not Took care of a recall. Also addressed a separate concern I had regarding the fuel shut-off sometimes not allowing me to fuel the vehicle. Could not fix same day because the part had to be ordered, but they ordered the part and let me know when it came in to schedule new service. Was provided a loaner and they even gave me a short ride to my house to retrieve my drivers license. Everything was good, no complaints. More

Breathe of fresh air I have always felt hesitant about car dealerships. I have heard the cheesey "I don't work for commission" line one to many times. It has always left I have always felt hesitant about car dealerships. I have heard the cheesey "I don't work for commission" line one to many times. It has always left me feeling uneasy. As soon as we met Anna I could tell this was different. She listened to what we wanted. Then found us something we weren't expecting. She obviously knew better then we did. She was upfront and clear with us throughout the entire process. We were completely comfortable every step of the way. Anna even answered the 1000 questions my husband had. Chris helped us find the best rate and warranty. I would recommend Cortese! Ask for Anna! More
Easy in and out I enjoy that I can drop my car off with instructions, get a phone call later and pick up with no hiccups. It would be nice if oil changes were free li I enjoy that I can drop my car off with instructions, get a phone call later and pick up with no hiccups. It would be nice if oil changes were free like at some other dealers. More

Awesome Ask for Anna Morreti. Very professional. Great customer service skills. Never got frustrated with all my questions, went above and beyond to make th Ask for Anna Morreti. Very professional. Great customer service skills. Never got frustrated with all my questions, went above and beyond to make the process simple. She is awesome. More
Great service!!! This service center has improved tremendously from when I first starting taking my car here. They now communicate well. Shuttle service is great! And This service center has improved tremendously from when I first starting taking my car here. They now communicate well. Shuttle service is great! And great overall service! More
Nick very attentive service rep. Hector great shuttle driver Nick was very good with keeping me updated on the status of my vehicle. Hector the shuttle driver was very professional and a great guy to talk with Nick was very good with keeping me updated on the status of my vehicle. Hector the shuttle driver was very professional and a great guy to talk with. Very personable. More