
Cortese Chrysler Jeep Dodge RAM Mitsubishi
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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oil change, inspection, tire rotation Great overall, but the checkout took much longer than usual. I was contacted that my car was ready, but when I finally arrived after waiting about 1- Great overall, but the checkout took much longer than usual. I was contacted that my car was ready, but when I finally arrived after waiting about 1-1/2 hours for the shuttle, the paperwork was not ready. And, the shuttle driver seemed a little confused and found it difficult to find my street -- I provided directions to get back to the service location. I'd invest in a good, easy to use GPS system for the driver. More
Love Cortese And am very happy with my experience there a I am very happy with the deal that was made for me.I reccomend Cortese very highly to everyone. I love my Jeep Limited!!!They gave me a great deal I am very happy with the deal that was made for me.I reccomend Cortese very highly to everyone. I love my Jeep Limited!!!They gave me a great deal on my lease .Everyone was very helpful and kind .I have recommended Cortese msny times and will continue to do do! More
Great customer service. Poor communication Very friendly staff. They brought my vehicle out front when I picked it up and ran down what I needed done. I dropped my vehicle off for an 8am appoin Very friendly staff. They brought my vehicle out front when I picked it up and ran down what I needed done. I dropped my vehicle off for an 8am appointment and never received a notification that my service had been completed. I tried using the text service to ask when my vehicle would be done but got no response. I had to call To see if my vehicle was ready. More
pleasant experience and great service The stuffs there were super nice and patient to customers. It’s a great experience ! Also they work really efficiently. My car has several recalls an The stuffs there were super nice and patient to customers. It’s a great experience ! Also they work really efficiently. My car has several recalls and they fixed it in several hours. The driver for free ride is also very nice ! More

Outstanding service What a great experience, thanks to Rick Riola! I liked that he made car buying easy! My car was freshly washed, full tank of gas. He sat in my car a What a great experience, thanks to Rick Riola! I liked that he made car buying easy! My car was freshly washed, full tank of gas. He sat in my car and explained all the functions. I couldn't be happier! More
Great Service from Mike M Mike Maniscalco recently help us with our purchase of a 2016 Jeep Renegade. Mike went out of his way to help us through the sales process even though Mike Maniscalco recently help us with our purchase of a 2016 Jeep Renegade. Mike went out of his way to help us through the sales process even though we were expecting a blizzard!! Mike also helped us by locating a second key fob so that my husband and I both had one. And Mike also helped us get a spare key fob to keep at home in case one got ever lost. I would recommend Mike to my family & friends that are looking for a great new vehicle with excellent service. And also a great price!! More
A breath of fresh air As a female and a car novice, most of the experiences I've had with servicing my vehicles have been less than... pleasant. "They saw me coming" comes As a female and a car novice, most of the experiences I've had with servicing my vehicles have been less than... pleasant. "They saw me coming" comes to mind... At Cortese, not only did I not feel like I got taken to the cleaners. But they were knowledgeable, thorough, and patient in explaining my needs. Nick in the service center, whom I've worked with several times now, is friendly, considerate and takes the time to listen to the customers. Going above and beyond the call of duty, exploring every option available, helping me fight warranty coverage battles, and getting me the best bang for my buck. He is the reason I will always return. I'm a satisfied customer and Tori (my car) appreciates the care and diligence put in by the team down at Cortese Chrysler Dodge Ram. Kudos! More

LOVE LOVE LOVE CORTESE We love this dealership! I strongly recommend working with Anna she listen to our needs and wants and delivered an amazing car that is safe and reliab We love this dealership! I strongly recommend working with Anna she listen to our needs and wants and delivered an amazing car that is safe and reliable for our family 100% satisfied! More
The Morgan's purchase I had been looking at vehicles for a couple of weeks at other dealerships. I was never given the attention that I needed in order to find a vehicle t I had been looking at vehicles for a couple of weeks at other dealerships. I was never given the attention that I needed in order to find a vehicle that would fit my families needs. I had decided to take a break from looking and then the Manager at my bank (M&T) suggestion Cortese. So my husband and I thought we would just go and look. Joe met us at the door and listened to everything that I told him about the experience at the other dealer. I was straight forward and told him exactly what I was looking for. He took his time and reviewed several vehicles that were on the lot. I was not really wanting to buy a Jeep but my husband wanted my to at least drive one. Joe found one that fit all of our needs in the price range that I needed to be in. It was not just the car but the service that we had. I have already given out his name and number to a few neighbors. I know that we will be back when my husband needs to replace his car. Thank you for making this a very good experience. Denise & Ryan Morgan More
Amazing Samantha wat polite courteous and very accommodating. She toon out wants and need into considerations and was very easy to communicate with. The no pr Samantha wat polite courteous and very accommodating. She toon out wants and need into considerations and was very easy to communicate with. The no pressure sales was very pleasant unlike other dealerships I have been to. We will be making another purchase soon to replace another vehicle and will be coming back to Samantha. Thank you for taking good care of us. More