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Cortese Chrysler Jeep Dodge RAM Mitsubishi
Rochester, NY
1,919 Reviews
Cortese Auto Group is a family owned business established in 1975 with Cortese Dodge. We have grown to include Chrysler, Jeep, Ram, Lincoln, Ford, Mitsubishi, and Cortese Imports.
At Cortese Auto Block you can expect award winning customer service, fair pricing and a large selection of new and quality pre-owned vehicles all located on 15 acres for your convenience. A Better Experience...Always a Great Price!
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Get Pre-Approved financing in seconds!
Over 1,000 vehicles to choose from!
Same day delivery!
Please consider Cortese Auto Block for your next vehicle purchase, service, parts, accessories, collision repair, or car rental.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 1,919 reviews
July 01, 2015
Problems at first but later resolved The sales people were nice and accomadating. Sam remained patient and willing to help amend the problems I had when I bought a used 2012 wrangler from The sales people were nice and accomadating. Sam remained patient and willing to help amend the problems I had when I bought a used 2012 wrangler from them. The jeep had a few issues that were suppose to be fixed prior to me actually picking it up. One was corrected but a few others were not. After a couple weeks back and forth my jeep is finally ready. They never denied responsibility which was nice but it was frustrating going through the process. It almost seems like sales and service had some miscommunication. Dave Hilner also took the time to meet with me a couple times. Again the Sam and Dave were never a problem just the situation was frustrating. Both these guys extended themselves to help me out. Got my jeep all done now though and it looks great. Can't wait to ride around with the top down! More
by wrangler
Employees Worked With
David Ferris, Dave Hilner, Sam Cubiotti
Helpful June 23, 2015
Lease of 2015 Jeep Chris was very friendly and knowledgable about the vehicle and all of its features; very quick to answer any question that I had about the options. Chris was very friendly and knowledgable about the vehicle and all of its features; very quick to answer any question that I had about the options. More
by JeepDriver123456
Employees Worked With
Chris Dunkleberger, Chris Dunkleberger
June 11, 2015
Leased a 2015 jeep cherokee in January Have a blown tranny with only 8500 miles on vehicle. One would expect a new vehicle to have no major problems or is that a dream. Have a blown tranny with only 8500 miles on vehicle. One would expect a new vehicle to have no major problems or is that a dream. More
by joec1955
Employees Worked With
June 09, 2015
Just got it done Dan O'Brien cut through the BS and got my Jeep ordered - when it arrived, I was in and out, paperwork done, in under 30 minutes. I'm very pleased dri Dan O'Brien cut through the BS and got my Jeep ordered - when it arrived, I was in and out, paperwork done, in under 30 minutes. I'm very pleased driving my Sunset Orange Wrangler. Thanks. More
by RonCF
June 04, 2015
service department sucks! We have brought our 2014 Jeep Cherokee, which we bought here, 3 times we have gotten the runaround from the service department. They lie and tell you We have brought our 2014 Jeep Cherokee, which we bought here, 3 times we have gotten the runaround from the service department. They lie and tell you it will only take a couple of hours and your here all day. We live about 30 miles away, so when we call for appointments we have to wait. We have come as early as 9:30AM and not gotten out of here until 5:30 PM, right during rush hour traffic. Would NEVERTHELESS recommend this place to anyone. More
by Billyball7
May 29, 2015
horrible service They bent my exhaust when i brought it in for a power steering replacement Then I brought it back to get fixed and they did not do it and only looked They bent my exhaust when i brought it in for a power steering replacement Then I brought it back to get fixed and they did not do it and only looked at the check engine light, and during the second service the chipped the front bumber paint. I have been trying to contact them but the manager is never can recieve my call and never calls back like they say. Worst service ever. More
by jakeeclipse07
Employees Worked With
May 26, 2015
Derek Bridges is a Fantastic Sales Consultant! We just bought a brand new RAM 2500 pick-up truck. We love it! Thanks Derek! The truck is awesome and we expect that we will buy another vehicle from We just bought a brand new RAM 2500 pick-up truck. We love it! Thanks Derek! The truck is awesome and we expect that we will buy another vehicle from Cortese in the not to distant future! More
by Richgetsresults
Employees Worked With
Derek Bridges, Derek Bridges
May 12, 2015
Great customer service I have dealt with many dealerships and have to say cortèse dodge had outstanding customer service and went above and beyond what I have experienced in I have dealt with many dealerships and have to say cortèse dodge had outstanding customer service and went above and beyond what I have experienced in the past.Paul marianelli was a pleasure to deal with, didn't use high pressure sales but listened to what I needed and followed through on it. More
by Paulm
Employees Worked With
Paul marianelli, Laurie Spinosa
April 23, 2015
Best car salesman! My daughter and I knew the car we wanted to find for her first vehicle and with the help of Reggie Castel we were able to obtain it. The deal ran ver My daughter and I knew the car we wanted to find for her first vehicle and with the help of Reggie Castel we were able to obtain it. The deal ran very smoothly! Reggie was accommodating and knowledgable, allowing my daughter and I to drive the car on multiple occasions, providing us with all the necessary background information on the vehicle, and ensuring that anything wrong with the car would be mended in a timely fashion. He took all the stress off of purchasing a car--especially for a first time buyer! After only two weeks, the car has more than proven itself, we would highly recommend cortese, and more importantly, Reggie, to anyone searching for a quality buy! Thank you Reggie Castel More
by jr
Employees Worked With
Reggie Castel (Sales)
March 18, 2015
Purple Plasma Mitsubishi Mirage My experience was excellent. Sam Cubiotti was great. He listened to what I wanted and got me into the car that I wanted the same day, I was so excite My experience was excellent. Sam Cubiotti was great. He listened to what I wanted and got me into the car that I wanted the same day, I was so excited to get my purple car. So many comments on where I got it, and the color. The car is totally me. This is my 3rd Mirage in 20 years love the cars. More
by purplepeopleeater
Employees Worked With
Sam Cubiotti
