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Cortese Chrysler Jeep Dodge RAM Mitsubishi

Rochester, NY

4.7
1,934 Reviews
Cortese Auto Group is a family owned business established in 1975 with Cortese Dodge. We have grown to include Chrysler, Jeep, Ram, Lincoln, Ford, Mitsubishi, and Cortese Imports. At Cortese Auto Block you can expect award winning customer service, fair pricing and a large selection of new and quality pre-owned vehicles all located on 15 acres for your convenience. A Better Experience...Always a Great Price! Free CarFax reports! Free online trade evaluatiions! Get Pre-Approved financing in seconds! Over 1,000 vehicles to choose from! Same day delivery! Please consider Cortese Auto Block for your next vehicle purchase, service, parts, accessories, collision repair, or car rental.
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2400 W Henrietta Rd

Rochester, NY

14623

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Showing 1,934 reviews

November 26, 2014

Experience dealing with Sam Cubiotti at Cortese Auto Group I was extremely impressed with the total process of obtaining a 2015 Chrysler Town and Country from Cortese Auto Group. This is the second Town and Co More

by P. Inzer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sales Representative was Sam Cubiotti who did an outstanding job. , Sam Cubiotti
November 02, 2014

AMAZING EXPERIENCE We started our our search on the Internet and found the exact vehicle we were looking for here. We called and asked a few questions on Sunday and sch More

by woz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anna Moretti
October 25, 2014

Cortese reneged on the deal! I asked for a certain price, Cortese agreed. They sent me an email spelling out all costs and credits down to the final figure - the amount I was supp More

by bmichalski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Other Employees : Josh Jenny
Oct 25, 2014 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Brian, I apologize for the mistake. It should have been apparent when Josh emailed you that he subtracted for the rebates twice. Our deal was a very low margin deal and we travelled and incurred expenses to do so. Invoice on the vehicle is $34,334 which Josh says you were aware of. Their were $4,500 in rebates leaving $29,864 before taxes and registrations. You originally offered $29,000 plus tax and reg less your trade in. We split the difference with you and settled on $29,432 less your trade plus tax and reg. The email Josh sent you reflected those numbers except he subtracted the rebates again by mistake. Had we made a mistake in our favor I am sure you would want us to make it right. We have been in business for 40 years for a reason. John

August 29, 2014

Cortese + Anna Moretti = Best Car Buying Experience Ever Bought my fourth vehicle (third from Anna) last week. Couldn't ask for a better sales experience. Anna is one of the warmest, friendliest, and most More

by frank.sanseri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anna Moretti
August 08, 2014

Left a voicemail. I had a terrible time getting ahold of someone to make an appointment. Multiple times have be the victim of the false marketing and would not recommen More

by bumagorsky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
other, other
July 22, 2014

Never again First and last time I would ever go to Cortese. We did get a nice car at a nice price. But the experience was far from nice. We picked out a car on Su More

by Tim1500
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
July 16, 2014

Cortese From start to finish my experience with Laurie for the internet inquiry to Sam handling the rest was outstanding I will purchase from Sam again More

by Jlhelsdon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laurie Spinosa, Sam Cubiotti
June 20, 2014

June 20 purchase of Dodge Dart Sam was very friendly and helpful but never "pushy" or overly aggressive. Purchasing the car was quick, and all of the paperwork was prepared on s More

by oxford267
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Cubiotti
June 19, 2014

Great car buying experience We received a call from the dealership regarding our van, they were looking for good used cars. At first I was skeptical thinking it was just a way of More

by sandjandm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hannah Mommert, Dave Hilner, Sam Cubiotti
June 06, 2014

Excellent Experience This is the second purchase for me from Cortese. Bob was excellent at answering all questions and never made me feel "pressured" to buy right then. More

by cnash8791
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
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