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Cortese Chrysler Jeep Dodge RAM Mitsubishi

Rochester, NY

4.6
2,113 Reviews
Cortese Auto Group is a family owned business established in 1975 with Cortese Dodge. We have grown to include Chrysler, Jeep, Ram, Lincoln, Ford, Mitsubishi, and Cortese Imports. At Cortese Auto Block you can expect award winning customer service, fair pricing and a large selection of new and quality pre-owned vehicles all located on 15 acres for your convenience. A Better Experience...Always a Great Price! Free CarFax reports! Free online trade evaluatiions! Get Pre-Approved financing in seconds! Over 1,000 vehicles to choose from! Same day delivery! Please consider Cortese Auto Block for your next vehicle purchase, service, parts, accessories, collision repair, or car rental.
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2400 W Henrietta Rd

Rochester, NY

14623

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Showing 2,113 reviews

March 21, 2022

They make it easy to get your vehicle serviced. Communication and recommendations always have the customer in the front of their minds More

by sbh022254
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Sep 14, 2022 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Sbh022254, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Cortese Mitsubishi.

March 20, 2022

Super nice people the showroom was very clean the staff helped me with all my questions amd concerns and got the deal done in an efficient and timely manner. More

by PETERDDORAN323
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Weston brainerd
Sep 14, 2022 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Peterddoran323, we really appreciate your feedback!

March 20, 2022

Chloe was excellent to work with, when it came to paperwork, was terrible to work with! Be careful making the decision to the end!! More

by Jmbar71
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chloe five stars
Sep 14, 2022 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Jmbar71, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. If you are willing to give us another chance, please reach out to us at (585) 272-1000 to speak to our manager directly.

March 18, 2022

Excellent service and explanation of the work to be done and the cost. Very pleasant waiting area. More

by Runzo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2022 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Runzo, we are glad we could help!

March 16, 2022

My experience was wonderful! Rick was attentive and knowledgeable. He is a true professional and took care of every detail. I would be pleased to refer my friends and family! More

by tconnors
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Riola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2022 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Tconnors, we're happy to hear you had such a positive experience with our team!

March 16, 2022

Cortese is the best! Will always purchase from them on any brand they have available from now on! More

by ANDREW
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Cortese
5.0
This rating includes all reviews, with more weight given to recent reviews.
John R Cortese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Sarkis
Sep 14, 2022 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

We appreciate your positive review about your recent experience with us!

March 11, 2022

Great Experience. Rick was very good communicating the buying and delivery process. Car was delivered in a timely and professional manner. More

by LIVINGSTONAE
Recommend Dealer
Yes
Employees Worked With
Rick Riola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2022 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Livingstonae, we really appreciate your feedback!

March 11, 2022

Mark and the service team work hard to keep my car running smoothly while keeping me happy. I have experience with the team on regular maintenance as well as unusual repairs. All we’re done to my co More

by syantz13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark, service department
Sep 14, 2022 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Syantz13, we really appreciate your positive review!

March 11, 2022

My experience was good. Always pleasant and helpful. Took a little longer than I expected, but I did have much service needed. More

by stevenlemoine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Alger
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2023 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thanks for the business. We appreciate your business

March 10, 2022

From the moment I walked in the door, I had a good feeling of comfort from everyone inside the dealership. I had Great customer service , too. More

by creolagibbs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Bridges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2022 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Hello Creolagibbs, we appreciate you taking the time to leave us this feedback.

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