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Cortese Chrysler Jeep Dodge RAM Mitsubishi
Rochester, NY
2,113 Reviews
Cortese Auto Group is a family owned business established in 1975 with Cortese Dodge. We have grown to include Chrysler, Jeep, Ram, Lincoln, Ford, Mitsubishi, and Cortese Imports.
At Cortese Auto Block you can expect award winning customer service, fair pricing and a large selection of new and quality pre-owned vehicles all located on 15 acres for your convenience. A Better Experience...Always a Great Price!
Free CarFax reports!
Free online trade evaluatiions!
Get Pre-Approved financing in seconds!
Over 1,000 vehicles to choose from!
Same day delivery!
Please consider Cortese Auto Block for your next vehicle purchase, service, parts, accessories, collision repair, or car rental.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 2,113 reviews
March 09, 2022
Mike was very helpful and informative. .waiting area was uncomfortably cold .Mike apologized for that. I do feel i was overcharged for a licence plate light bulb that needed to be replac .waiting area was uncomfortably cold .Mike apologized for that. I do feel i was overcharged for a licence plate light bulb that needed to be replaced. Tried contacting by txt to respond to the txt sent to me while i was there waiting but no one responded but Mike was there if i did need help. I just had a question about the cost and if i qualified for any discounts on the bulb replacement. Overall good service!! More
by conleymary13
Verified CustomerEmployees Worked With
Mike Maniscalco
March 07, 2022
Excellent customer service. Derek was friendly, informative, and easy to work with. Would recommend him to others. Derek was friendly, informative, and easy to work with. Would recommend him to others. More
by msilliman0
Employees Worked With
March 07, 2022
Cortese provided the most outstanding service at a dealership I have ever experienced! I highly recommend having your vehicles serviced here!!! dealership I have ever experienced! I highly recommend having your vehicles serviced here!!! More
by JANINETERRANOVA
Employees Worked With
March 07, 2022
Cortese team is vary easy to work with from start to finish this is my second vehicle i purchased from them hope to do more business with them on my next purchase finish this is my second vehicle i purchased from them hope to do more business with them on my next purchase More
by toddluke
Employees Worked With
March 05, 2022
Good experience with in all areas from the call to make the appt., to the drop off and from the pick up which was much faster then expected! Thank you! the appt., to the drop off and from the pick up which was much faster then expected! Thank you! More
by spritch1
Employees Worked With
March 05, 2022
Quick service friendly and responsive service department. I like the email and text notification process. I like the email and text notification process. More
by janice3
Employees Worked With
March 04, 2022
I was Impressed with the Excellent customer service provided and the thoroughness and knowledge of the technicians diagnosing my vehicle. All my concerns were met. provided and the thoroughness and knowledge of the technicians diagnosing my vehicle. All my concerns were met. More
by Mildred
March 04, 2022
I’ve had mechanic’s try to sell me stuff but holy xxxx what a joke never again will I take any of my vehicles there what a joke never again will I take any of my vehicles there More
by slocar6
Employees Worked With
March 03, 2022
Excellent Service and great support! The service advisors were both helpful and well informed. Thank you.9 The service advisors were both helpful and well informed. Thank you.9 More
by kingddauthor
Employees Worked With
