Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center
Rochester, NY
1,221 Reviews of Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center
Appointment went as planned, work was done great, and communication during appointment was excellent. Very pleased. communication during appointment was excellent. Very pleased. More
Mike was very helpful and explained everything clearly so I could understand. He is great! I could understand. He is great! More
This people work here lie about the pricing and they hide a lot of fee and charges you later With big amounts They won’t tell you anything at first and at last bring your bills with big amount and fees a lot of fee and charges you later With big amounts They won’t tell you anything at first and at last bring your bills with big amount and fees More
Adam was excellent to work with! On my initial visit he was the only rep that approached me while several others just sat at their desks. I love my car and would definitely recommen On my initial visit he was the only rep that approached me while several others just sat at their desks. I love my car and would definitely recommend Adam to my friends. More
Rob was great, both when I brought the car for service and when it was ready and at the end to explain what was done to the car. He kept me posted during the day of the progress with text messages. Thi and when it was ready and at the end to explain what was done to the car. He kept me posted during the day of the progress with text messages. This was very good. More
My service coordinator Mike was awesome. I was happy to get my car back on the same day with all the necessary work completed. I needed a new battery that cost $324, which seems expensive. W I was happy to get my car back on the same day with all the necessary work completed. I needed a new battery that cost $324, which seems expensive. When I opened up my glove box today, the upper shelf within the glove box was detached and laying loose in the glove box. Now I have to figure out how to reattach it. I'm not happy about that either. So, Mike gets 5 stars and the dealership gets -1 star which gives you my rating of 4 stars. More
They explained everything to detail about the service that was being done and the time it would take that was being done and the time it would take More
Michael (Service Advisor)was very friendly and kept me updated along the way. The service was performed on time and efficiently. Thank you for a good experiance that I have never had at a dealership befor updated along the way. The service was performed on time and efficiently. Thank you for a good experiance that I have never had at a dealership before. Would recommend More