Cortese Ford Lincoln

Staff was super friendly and accommodating for me as a first time buyer! I’ve already started recommending my friends here! first time buyer! I’ve already started recommending my friends here! More

Very efficient , professional and friendly at the same time. Very good experience. Our sales women Serena made our transaction very pleasurable. time. Very good experience. Our sales women Serena made our transaction very pleasurable. More

Darren Van Orden in the service department is very friendly, helpful and professional with assisting me with my service needs regarding the check engine light on my 2016 Ford Fusion SE Ecoboost AWD. A friendly, helpful and professional with assisting me with my service needs regarding the check engine light on my 2016 Ford Fusion SE Ecoboost AWD. As I am from Middlebury, Vermont, I am familiar with the Greater Rochester area since I am an RIT alumni. As I am currently spending time with my fiancée in Fairport, I happened to come across issues with my vehicle and I called a few private shops as well as all three Ford dealers in Rochester requesting service. Everybody else were booked weeks out. However, Cortese Ford was able to schedule service for me within a few days. They diagnosed the issues with the check engine light and found that there were issues with the fuel pressure sensor. They replaced it. Two days later, the check engine light came on again and I called the service department again within a few days and I took my vehicle back in for service. They diagnosed the issues and had to order parts for my vehicle. The parts came in about a month later and I took my vehicle in for service and dropped it off as Darren told me that it would take almost all day to service my car. When my vehicle was ready for pick up, Darren showed me the invoice and thoroughly explained to me what was serviced and what parts have been replaced. I am completely satisfied with the service department at Cortese Ford and I highly recommend them for any of your service needs. More

I recently had the pleasure of buying a car at Cortese Ford thru Jim Spinelli. Jim did everything possible to make the process quick and smooth. We have purchased cars at over twenty dealerships and thi Ford thru Jim Spinelli. Jim did everything possible to make the process quick and smooth. We have purchased cars at over twenty dealerships and this was the best experience of all. I would highly recommend giving Jim a chance to impress you too. More

Fast & easy service for an NYS inspection. It's always nice when there's nothing wrong found! I love that Cortese Lincoln/Ford always contacts you later to make sure you're satisfied by their It's always nice when there's nothing wrong found! I love that Cortese Lincoln/Ford always contacts you later to make sure you're satisfied by their work. I've gone to them in the past and am always grateful for their dedicated work on my Ford Focus. When I'm ready for a new car, I'm already 100% going to Cortese. More

Dropped off vehicle night before for oil change and recall work. All work performed. Everyone was pleasant when I picked it back up! recall work. All work performed. Everyone was pleasant when I picked it back up! More

Service rep Jordan kept me well informed but service mechanic’s are not too good mechanic’s are not too good More

I made my 100,000 mile service appointment on line. I appreciate the Pick up and drop off service that was provided. I will use this at my next service appointment. I appreciate the Pick up and drop off service that was provided. I will use this at my next service appointment. More