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Cortese Ford Lincoln
Rochester, NY
2,347 Reviews
Cortese Auto Group is a family owned business established in 1975 with Cortese Dodge. We have grown to include Chrysler, Jeep, Ram, Lincoln, Ford, Mitsubishi, and Cortese Imports, as well as the newest edition to the family, Cortese Cycle Sales.
At Cortese Auto Block you can expect award winning customer service, fair pricing and a large selection of new and quality pre-owned vehicles all located on 15 acres for your convenience. A Better Experience...Always a Great Price!
Free CarFax reports!
Free online trade evaluatiions!
Get Pre-Approved financing in seconds!
Over 1,000 vehicles to choose from!
Same day delivery!
Please consider Cortese Auto Block for your next vehicle purchase, service, parts, accessories, collision repair, or car rental.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Showing 2,347 reviews
November 08, 2019
Kelly and her Low Pressure Tire Light Had an issue with my tire. Al Rosseter was able to get me in same day and found a small nail as the root cause. He fixed me up at no charge! Great ser Had an issue with my tire. Al Rosseter was able to get me in same day and found a small nail as the root cause. He fixed me up at no charge! Great service! More
by kaconiglio
Verified CustomerEmployees Worked With
Al R.
November 08, 2019
very professional and I enjoy the service I feel like Darren went beyond the call of duty with my Problem and he was very professional and thank you for your service. And I will recommend you I feel like Darren went beyond the call of duty with my Problem and he was very professional and thank you for your service. And I will recommend you to all my friends More
by lesternelson93
Employees Worked With
November 08, 2019
Tire Repair /Replacement Recently I had a tire that went flat from a nail. Given the distance I had to drive for air. the side wall was damaged. and the service advisor recomm Recently I had a tire that went flat from a nail. Given the distance I had to drive for air. the side wall was damaged. and the service advisor recommended I replace the tire for safety reasons. I very much appreciated is honesty about the condition of the tire. More
by sagseg1967
Employees Worked With
Darren Vanorden
November 08, 2019
Quality dealership!!! We have purchased several cars from Cortese Ford and the service they provide is #1. the sales staff are friendly and service is always willing to he We have purchased several cars from Cortese Ford and the service they provide is #1. the sales staff are friendly and service is always willing to help our team with repairs. thank you More
by dkendall0
November 07, 2019
New car Jack was very nice and helpful in terminating my old lease and purchasing a new car. I enjoyed dealing with him. Thank you for your attention, enthu Jack was very nice and helpful in terminating my old lease and purchasing a new car. I enjoyed dealing with him. Thank you for your attention, enthusiasm, and assistance. More
by eleanor.biggers
Employees Worked With
November 07, 2019
Had a very pleasurable experience at Cortese Ford getting a recall on my wife's car taken care of. Darren was on top of everything and keep me appriced throughout the successful process. I like the texts I r a recall on my wife's car taken care of. Darren was on top of everything and keep me appriced throughout the successful process. I like the texts I receive throughout also. Well done. More
by mptrost
Employees Worked With
Darren 5 stars
November 06, 2019
Good experience Team was easy to work with and willing to work together to make a deal that was fair. Jack, mr salesmen, was very knowledgeable and helpful. Team was easy to work with and willing to work together to make a deal that was fair. Jack, mr salesmen, was very knowledgeable and helpful. More
by fmanzo0
November 06, 2019
New truck Had new truck for 4 months and need a jump....drove truck to the dealer and was giving a new battery..... Very happy with the service department Had new truck for 4 months and need a jump....drove truck to the dealer and was giving a new battery..... Very happy with the service department More
by PHYLLISDIXON46
Employees Worked With
November 05, 2019
Darren is great service is always good. I have had great service at the Cortese Ford store. On the other hand my wife recently had a very bad experience at Cortese Jeep. We left the car la I have had great service at the Cortese Ford store. On the other hand my wife recently had a very bad experience at Cortese Jeep. We left the car late the previous night for an oil change and air in a tire. The next day at noon my wife checked on the status of the service. Nick the service advisor indicated that because we did not have an appointment he wasn’t sure when he would get to service her car. She had indicated she needed it by 2 pm in order to pick up our grandchildren. She told him not to bother to work on the car. and she picked it up and took it to Monroe Muffler. The work was done there in 20 minutes. We have been going to Cortese for service on this car since she purchased it in 2011. We were very disappointed because we have been using Cortese for service for 20+ years. Tim Young the previous service provider was wonderful, needless to say we will not return to Cortese Jeep. Please feel free to pass this message onto John Cortese who is a friend. Thanks Frank Geraci More
by FGERACI
November 05, 2019
Service review October 2019 good Was satisfied with the ability to have a rental. I was not satisfied with the cost of cleaning my sunroof it was over priced. I thought there was a Was satisfied with the ability to have a rental. I was not satisfied with the cost of cleaning my sunroof it was over priced. I thought there was a part replacement not just a cleaning. More
by caldwellvelverly
Employees Worked With
