Cortese Ford Lincoln

3 Years Overseas I recently brought my truck in for service. I was concerned that the 3 years my truck went without major service while I was overseas we’re going to I recently brought my truck in for service. I was concerned that the 3 years my truck went without major service while I was overseas we’re going to cost me a bundle. My service adviser and the techs did a thorough inspection and found the only thing my 18 year old truck needed was just a bit of freon. More

25,000 mile checknup Patrick handled everything very efficiently and professionally. Again....I was so very pleased with their service. I’d be happy to recommend Cortese t Patrick handled everything very efficiently and professionally. Again....I was so very pleased with their service. I’d be happy to recommend Cortese to others. More

Fixed my car but left me with a coolant leak Brought my car in to fix my AC unit. Picked up my car and the AC blew nice and cold, great. Drive my car a half a mile where the check engine light Brought my car in to fix my AC unit. Picked up my car and the AC blew nice and cold, great. Drive my car a half a mile where the check engine light comes on and the engine temp was maxed out. Pulled over and found that there was no engine coolant as it was draining from the bottom of the car. On top of that I found MULTIPLE caps in my engine bay that were not put back on the car. Extreme negligence on the service tech to not only accidentally causing a huge leak that could have seriously damaged my engine but also didn't bother to check over rest of the car to see if the job was done right. Patrick Zimmerman helped me out and personally took care of me, got me picked up, and towed my car. He was great and one of the greatest guys there for sure, he is the only reason for 2-stars instead of 1. The same cannot be said in my case about the sloppy, negligent, and unprofessional person who serviced my car. I am now extremely hesitant to take my car back to Cortese Service sadly. More

Daughters first car We made an appointment to view and test drive a vehicle at the dealership but when we arrived we found out that the car had just been sold. The sales We made an appointment to view and test drive a vehicle at the dealership but when we arrived we found out that the car had just been sold. The sales manager David came over and apologized and said they would work with us to make it right by us, AND THEY DID! They worked to find a car that was as close to the original as you could get, only real difference was the color of the car. Jack Hawes our salesman was great and easy to work with. We will return to purchase from this dealership again. More

Friendly and helpful Anthony Rainey was very friendly and helpful.He showed me what was available at my price and offered a test drive.He showed me all of the bells and wh Anthony Rainey was very friendly and helpful.He showed me what was available at my price and offered a test drive.He showed me all of the bells and whistles and clearly explained how they worked.After I leased my fusion he helped me set everything up. More

Great service My new car needed work on the brakes. They took it in even though I didn't have an appointment and the work was done quickly and the brakes were fine My new car needed work on the brakes. They took it in even though I didn't have an appointment and the work was done quickly and the brakes were fine after that. More

Cortese Ford service is great! I have been going to Cortese for service on my Escape for almost 10 years. They are always very friendly, professional and knowledgeable. Patrick Zimm I have been going to Cortese for service on my Escape for almost 10 years. They are always very friendly, professional and knowledgeable. Patrick Zimmerman is great to work with. I highly recommend Cortese Ford. More

Best prices in the city of Rochester We looked at a lot of dealers, and Cortese starts out less than others, so that helps when purchasing. We added a few options but did not get as much We looked at a lot of dealers, and Cortese starts out less than others, so that helps when purchasing. We added a few options but did not get as much as we thought for trade in, but I guess that is expected from any dealer. More

Great Service and Easy Process I had a great experience using a car at this dealership. Process was quick and easy. Very positive with both sales and finance. I would buy from th I had a great experience using a car at this dealership. Process was quick and easy. Very positive with both sales and finance. I would buy from them again. More

I brought my 2018 Ford F-150 in for brake controller issue The brake controller issue was taken care of, the recall took longer than expected. The service person Darren was very attentive with following up wit The brake controller issue was taken care of, the recall took longer than expected. The service person Darren was very attentive with following up with More