Cortese Ford Lincoln

Overall Good Experience We made an appointment to test drive the vehicle, got in the same day, Test drive went smoothly, and they worked with us to make the purchase fit our We made an appointment to test drive the vehicle, got in the same day, Test drive went smoothly, and they worked with us to make the purchase fit our budget. We drove it home a couple days later. More

Completed everything that was asked to be completed Service was great and soon as I got there for my scheduled appointment they started working on my car right away. Everything was completed that I had Service was great and soon as I got there for my scheduled appointment they started working on my car right away. Everything was completed that I had asked to be completed. More

Excellent Fast, friendly and helpful service!!! I did not wait long in the waiting area and had a hot cup of coffee. Not knowing her name, she checked me out wi Fast, friendly and helpful service!!! I did not wait long in the waiting area and had a hot cup of coffee. Not knowing her name, she checked me out with a friendly conversation. Patrick took the time to show me how to adjust my car seat 2 days later. Thank you Cortese Ford! More

Excellent Service Very competent and efficient service from all members of the team. Followup is great.Always treated with respect. Definitely would recommend Cortese S Very competent and efficient service from all members of the team. Followup is great.Always treated with respect. Definitely would recommend Cortese Service and Sales. More

Is always just fine Everyone involved in the transaction of car repair, including the shuttle driver (Dick) are all caring and helpful whether you wait or request a ride. Everyone involved in the transaction of car repair, including the shuttle driver (Dick) are all caring and helpful whether you wait or request a ride. More

Sales & Service I was impressed how everything went smoothly. Sales Managers were great... got us the right vehicle and explained its features clearly. I would reco I was impressed how everything went smoothly. Sales Managers were great... got us the right vehicle and explained its features clearly. I would recommend Cortese Ford. More

Excellent Good efficient crew that kept me informed of progress. Friendly and added extra touch of washing car . Would recommend their service department to any Good efficient crew that kept me informed of progress. Friendly and added extra touch of washing car . Would recommend their service department to anyone without hesitation More

Great Experience!! Jack Hawes was amazing, knew what I was looking for and the team made it happen. They worked with our small nonprofit and got us approved for what we Jack Hawes was amazing, knew what I was looking for and the team made it happen. They worked with our small nonprofit and got us approved for what we needed at an extremely fair price. Look forward to buying from them again in the future and hope Cortese partners with our nonprofit to help rebuild our local communities one life at a time. More

Exceptional customer service! Professionals atoff all level Courteous customer service, warm smile, and a handshake that really makes a difference , the sales Representatives are very helpful and making sure c Courteous customer service, warm smile, and a handshake that really makes a difference , the sales Representatives are very helpful and making sure customer service is there priority, and that they the customers are satisfied with the purchase of any vehicle of their choice, I highly recommend friends and family to at least check out the dealership, they help out on all income levels. I am a proud and satisfied customer they came through when I really needed them thanks very much Lincoln Ford, special shout-out to Dave Bryce and Mike who made sure my purchase order went through with no problem. I am so happy and excited with my new vehicle. Thanks again guys. More

botched passenger side airbag change I was worried the passenger side airbag recall would leave my dashboard marred, and it did. It took three trips to the dealer to address, at 100 miles I was worried the passenger side airbag recall would leave my dashboard marred, and it did. It took three trips to the dealer to address, at 100 miles each round trip. 300 miles, a tank of gas, and it still isn't as secure in the dashboard as it's factory original. The tech's left adhesive marks on the dash panels, footprint marks on the passenger door panel, and some viscous substance on the exterior of the passenger door. I am saddened by the difficulty to find a service department I can feel comfortable leaving my vehicle with. It may not be a Shelby Super Snake, but it means something to me. I did not feel as though anyone here treated my vehicle as they would their own. More