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Cortese Ford Lincoln
Rochester, NY
2,347 Reviews
Cortese Auto Group is a family owned business established in 1975 with Cortese Dodge. We have grown to include Chrysler, Jeep, Ram, Lincoln, Ford, Mitsubishi, and Cortese Imports, as well as the newest edition to the family, Cortese Cycle Sales.
At Cortese Auto Block you can expect award winning customer service, fair pricing and a large selection of new and quality pre-owned vehicles all located on 15 acres for your convenience. A Better Experience...Always a Great Price!
Free CarFax reports!
Free online trade evaluatiions!
Get Pre-Approved financing in seconds!
Over 1,000 vehicles to choose from!
Same day delivery!
Please consider Cortese Auto Block for your next vehicle purchase, service, parts, accessories, collision repair, or car rental.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Showing 2,347 reviews
May 18, 2018
Regular maintenance I went in for a 5,000 mile maintenance for my car. I was out of there in 45 minuets 😊 quick and easy perfect for me I went in for a 5,000 mile maintenance for my car. I was out of there in 45 minuets 😊 quick and easy perfect for me More
by B37hennessy
Verified CustomerEmployees Worked With
May 18, 2018
Excellent customer service excellent customer service they make sure the vehicle is right before we leave they make sure we have a rental very happy with their service excellent customer service they make sure the vehicle is right before we leave they make sure we have a rental very happy with their service More
by jusunmeny
May 18, 2018
Surprised by the speed and efficiency Also, AL Rosseter answered questions about the sync setup in my car. Without me asking, went out to the car and showed me how it worked. Also, AL Rosseter answered questions about the sync setup in my car. Without me asking, went out to the car and showed me how it worked. More
by ellglo774b
May 18, 2018
Great Experience As always, I get treated with friendly faces and get my service needs expedited quickly. Everyone connected to the service group are always there to h As always, I get treated with friendly faces and get my service needs expedited quickly. Everyone connected to the service group are always there to help. More
by gosman
Employees Worked With
Other Employees :
Al Rosseter, Darren Van Orden - both are 5 stars too., Burt Lyon
May 17, 2018
Recall work I was able to get the car in within a couple of days and the repair was done quickly Also had a tire repaired at the same appt I was able to get the car in within a couple of days and the repair was done quickly Also had a tire repaired at the same appt More
by fandolin
Employees Worked With
David Eichelberger
May 16, 2018
Always Good The work is done correctly’ Done in timely manner Mechanics trained well’ they let you know what work is going to be done and price The work is done correctly’ Done in timely manner Mechanics trained well’ they let you know what work is going to be done and price More
by shortynana60
Employees Worked With
SDarren VanOrden
May 16, 2018
Satisfactory the work and customer service was exactly as i expected. my vehicle was services in an appropriate amount of time. shuttle service was helpful also. the work and customer service was exactly as i expected. my vehicle was services in an appropriate amount of time. shuttle service was helpful also. More
by DJERECKOS
Employees Worked With
May 16, 2018
great communication! I appreciate the great service and the text messages before and after my appointment. I felt connected and knew how to get assistance, if needed. I appreciate the great service and the text messages before and after my appointment. I felt connected and knew how to get assistance, if needed. More
by phlind
Employees Worked With
Al
May 14, 2018
Great Service As Always! The Cortese Ford Service team are second to none! I have NEVER had a bad experience with them and feel confident that they are always looking out for The Cortese Ford Service team are second to none! I have NEVER had a bad experience with them and feel confident that they are always looking out for me and my Ford Explorer. More
by Colleen.Miller
Employees Worked With
I am sorry that I did not catch the name of my Service Advisor
May 11, 2018
Everyone was very friendly and knowledgeable. These ladies and gentlemen are 100% centered on the customer satisfaction and attention to details which I have never experienced before. I have neve These ladies and gentlemen are 100% centered on the customer satisfaction and attention to details which I have never experienced before. I have never been happier. My last vehicle was a Jeep SRT from Cortese and I had the same great care. I share all of this with friends, colleagues and clients too. Cortese certainly is the world to be. More
by D.mossien
Employees Worked With
Phil Valenti in sales, David Eichelberger
