
Cortese Ford Lincoln
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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The service I received was timely and courteous. Very easy to make appointments online and drive in for service. Thank you Cortese! Very easy to make appointments online and drive in for service. Thank you Cortese! More
I bought my escape here, and I’ve been coming here for all of my maintenance and inspections. They always give great service and are very courteous. all of my maintenance and inspections. They always give great service and are very courteous. More
I dropped off my vehicle May 15. And got it back August 12. During that time I was treated like everything was my problem, when it was a manufacturing defect. They were not helpful w And got it back August 12. During that time I was treated like everything was my problem, when it was a manufacturing defect. They were not helpful with a loaner or rental. I finally got a rental and it was more expensive than getting outside of the dealership. I had called to check up on the progress of getting my vehicle fixed and I requested and was told I would get a callback. I got about 4 callbacks in the 3 months that they had my vehicle. All and all it was a nightmare experience! More
Our family has purchased 5 vehicles from Cortese. We are an hour and a half away, we’ll worth the drive and make our time feel valuable and offer fair prices. We are an hour and a half away, we’ll worth the drive and make our time feel valuable and offer fair prices. More
I cannot speak more highly about the service and professionalism both Zak and Chris! I have bought a few cars from dealerships and have had some, for lack of a better word, sketchy experiences in th professionalism both Zak and Chris! I have bought a few cars from dealerships and have had some, for lack of a better word, sketchy experiences in the past. Having some anxiety with the whole market the way it is currently, both Zak and Chris offered the transparency and honesty that allowed me to feel great comfort in my purchase. I would be happy to leave a review! More
I can trust Cortese to conduct the necessary service to keep my F-150 running like new. They get it up to par in short order so I can keep my life moving. Thanks Cortese! keep my F-150 running like new. They get it up to par in short order so I can keep my life moving. Thanks Cortese! More
Excellent service and excellent customer service and above my expectations .Recommend to others customers.Thanks above my expectations .Recommend to others customers.Thanks More
Cortese has knowledgable and helpful service writers that make service Easy. Always get service done promptly and completely. make service Easy. Always get service done promptly and completely. More
Always friendly, reliable and professional! ! The service dept always schedules appts or service issues in a timely manner!! ! The service dept always schedules appts or service issues in a timely manner!! More