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Cortese Ford Lincoln

Rochester, NY

4.6
2,347 Reviews
Cortese Auto Group is a family owned business established in 1975 with Cortese Dodge. We have grown to include Chrysler, Jeep, Ram, Lincoln, Ford, Mitsubishi, and Cortese Imports, as well as the newest edition to the family, Cortese Cycle Sales. At Cortese Auto Block you can expect award winning customer service, fair pricing and a large selection of new and quality pre-owned vehicles all located on 15 acres for your convenience. A Better Experience...Always a Great Price! Free CarFax reports! Free online trade evaluatiions! Get Pre-Approved financing in seconds! Over 1,000 vehicles to choose from! Same day delivery! Please consider Cortese Auto Block for your next vehicle purchase, service, parts, accessories, collision repair, or car rental.
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2452-2500 West Henrietta Road

Rochester, NY

14623

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Showing 2,347 reviews

August 15, 2022

The service I received was timely and courteous. Very easy to make appointments online and drive in for service. Thank you Cortese! More

by wlgallucci
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Osier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2022 -

Cortese Ford Lincoln responded

Thank you so much for such a positive review. Customer satisfaction is our top priority and we are so happy to hear about the great experience you had! If you ever need anything in the future please call or stop by anytime!

August 15, 2022

I bought my escape here, and I’ve been coming here for all of my maintenance and inspections. They always give great service and are very courteous. More

by RVOGENITZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Hawes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2022 -

Cortese Ford Lincoln responded

Thank you so much for a great review! We are extremely happy to hear that you have a great experience every time you come in. We are so appreciative for our loyal customer base. If you ever need anything please feel free to call or stop by anytime!

August 15, 2022

I dropped off my vehicle May 15. And got it back August 12. During that time I was treated like everything was my problem, when it was a manufacturing defect. They were not helpful w More

by joanandbill45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Al Rossester
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2022 -

Cortese Ford Lincoln responded

Customer satisfaction is our highest priority here at Cortese. We would never want one of our customers to leave our dealership feeling unhappy. I hope we can change your mind about our dealership as we appreciate your business and hope to earn it again for any of your automotive needs in the future. Give me a call at 585-277-3287 or email me at S-Cortese@corteseauto.com so we can go over your concerns. Thank you, Samantha Cortese

August 14, 2022

Our family has purchased 5 vehicles from Cortese. We are an hour and a half away, we’ll worth the drive and make our time feel valuable and offer fair prices. More

by sbenson9934
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Sneddon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Eichelberger, Donna Spofford
Aug 24, 2022 -

Cortese Ford Lincoln responded

Thank you so much for the great review! Also, thank you for your continued loyalty. If you ever need anything in the call or stop by anytime!

August 11, 2022

I cannot speak more highly about the service and professionalism both Zak and Chris! I have bought a few cars from dealerships and have had some, for lack of a better word, sketchy experiences in th More

by kriskodweis2013
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Whaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zak Povenko
Aug 24, 2022 -

Cortese Ford Lincoln responded

Thank you so much for the kind review! We are glad to hear that you had an exceptional experience with Zak and Chris! If you ever need anything in the future please do not hesitate to call or stop by!

August 09, 2022

I can trust Cortese to conduct the necessary service to keep my F-150 running like new. They get it up to par in short order so I can keep my life moving. Thanks Cortese! More

by leeolzenak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Van Orden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2022 -

Cortese Ford Lincoln responded

Thank you for the great review! We are happy to hear that we can keep you and your F-150 moving. If you ever need anything please do not hesitate to reach out!

August 05, 2022

Done before I finished my coffee and the cost was less than expected. I’d go back. More

by Krausrp
Recommend Dealer
Yes
Employees Worked With
Don’t know
Aug 24, 2022 -

Cortese Ford Lincoln responded

Thank you so much for the great review! We are happy to hear we got the job done while the coffee was still hot. If you need anything in the future please do not hesitate to reach out!

August 04, 2022

Excellent service and excellent customer service and above my expectations .Recommend to others customers.Thanks More

by yayegaby36@yahoo.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Whaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2022 -

Cortese Ford Lincoln responded

Thank you for the amazing review! Customer experience is our top priority and I am so glad we exceeded your expectations! If you need anything in the future please do not hesitate to call or stop by!

August 03, 2022

Cortese has knowledgable and helpful service writers that make service Easy. Always get service done promptly and completely. More

by jrd0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Cortese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Zimmerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Valenti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Rossester
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Van Orden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Eichelberger
Aug 24, 2022 -

Cortese Ford Lincoln responded

Thank you for the great review and kind words! Thank you for your business. If you need anything in the future please do not hesitate to reach out!

August 03, 2022

Always friendly, reliable and professional! ! The service dept always schedules appts or service issues in a timely manner!! More

by TMCROWE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Rossester
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2022 -

Cortese Ford Lincoln responded

Thank you for the awesome review! We pride ourselves for having those qualities. Thank you for your business and if you need anything in the future please do not hesitate to call or stop by!

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