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Cortese Ford Lincoln
Rochester, NY
2,353 Reviews
Cortese Auto Group is a family owned business established in 1975 with Cortese Dodge. We have grown to include Chrysler, Jeep, Ram, Lincoln, Ford, Mitsubishi, and Cortese Imports, as well as the newest edition to the family, Cortese Cycle Sales.
At Cortese Auto Block you can expect award winning customer service, fair pricing and a large selection of new and quality pre-owned vehicles all located on 15 acres for your convenience. A Better Experience...Always a Great Price!
Free CarFax reports!
Free online trade evaluatiions!
Get Pre-Approved financing in seconds!
Over 1,000 vehicles to choose from!
Same day delivery!
Please consider Cortese Auto Block for your next vehicle purchase, service, parts, accessories, collision repair, or car rental.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Showing 2,353 reviews
Verified Customer
August 23, 2022
Fast, thorough and courteous as always. I've kept coming back for many years now. I've kept coming back for many years now. More
by akelly4
Employees Worked With
August 22, 2022
The service department advisor, Al Rossester, was helpful, courteous, and attentive. I was able to have the replacement part for my Ford Fusion earlier than planned, and the work was done faster than helpful, courteous, and attentive. I was able to have the replacement part for my Ford Fusion earlier than planned, and the work was done faster than expected. More
by MAXROCH
Employees Worked With
Al Rossester
August 18, 2022
Great customer service the management team answered and my question and solved my issue I was having my question and solved my issue I was having More
by KMCCORMI
August 16, 2022
The dealership was clean but waiting room chairs uncomfortable. Time that I was told it would take was over but was expected so took lunch. Attendant when I entered seemed to ignore me expecting I uncomfortable. Time that I was told it would take was over but was expected so took lunch. Attendant when I entered seemed to ignore me expecting I knew what to do and where to go. I didn't so was uncomfortable until someone finally realized I was lost and he was very helpful. More
by esther800
August 15, 2022
The service I received was timely and courteous. Very easy to make appointments online and drive in for service. Thank you Cortese! Very easy to make appointments online and drive in for service. Thank you Cortese! More
by wlgallucci
Employees Worked With
August 15, 2022
I bought my escape here, and I’ve been coming here for all of my maintenance and inspections. They always give great service and are very courteous. all of my maintenance and inspections. They always give great service and are very courteous. More
by RVOGENITZ
Employees Worked With
August 15, 2022
I dropped off my vehicle May 15. And got it back August 12. During that time I was treated like everything was my problem, when it was a manufacturing defect. They were not helpful w And got it back August 12. During that time I was treated like everything was my problem, when it was a manufacturing defect. They were not helpful with a loaner or rental. I finally got a rental and it was more expensive than getting outside of the dealership. I had called to check up on the progress of getting my vehicle fixed and I requested and was told I would get a callback. I got about 4 callbacks in the 3 months that they had my vehicle. All and all it was a nightmare experience! More
by joanandbill45
Employees Worked With
Al Rossester
August 14, 2022
Our family has purchased 5 vehicles from Cortese. We are an hour and a half away, we’ll worth the drive and make our time feel valuable and offer fair prices. We are an hour and a half away, we’ll worth the drive and make our time feel valuable and offer fair prices. More
by sbenson9934
