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Cortese Ford Lincoln

Rochester, NY

4.6
2,352 Reviews
Cortese Auto Group is a family owned business established in 1975 with Cortese Dodge. We have grown to include Chrysler, Jeep, Ram, Lincoln, Ford, Mitsubishi, and Cortese Imports, as well as the newest edition to the family, Cortese Cycle Sales. At Cortese Auto Block you can expect award winning customer service, fair pricing and a large selection of new and quality pre-owned vehicles all located on 15 acres for your convenience. A Better Experience...Always a Great Price! Free CarFax reports! Free online trade evaluatiions! Get Pre-Approved financing in seconds! Over 1,000 vehicles to choose from! Same day delivery! Please consider Cortese Auto Block for your next vehicle purchase, service, parts, accessories, collision repair, or car rental.
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2452-2500 West Henrietta Road

Rochester, NY

14623

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Showing 2,352 reviews

July 14, 2022

This visit was not the best visit that I experienced. It was really upsetting to me. More

by cldv33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jack Hawes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Van Orden
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2022 -

Cortese Ford Lincoln responded

Customer satisfaction is our top priority here at Cortese. We would never want one of our customers to leave our dealership feeling unhappy. I hope we can change your mind about our dealership as we appreciate your business and hope to earn it again in the future. Give me a call at 585-277-3287 or email me at S-Cortese@corteseauto.com so that we can go over your concerns. Thank you, Samantha Cortese

July 13, 2022

Very professional. Staff answered all questions I had.Very helpful.Love the car.It was not stressful purchasing the car More

by Ronnie2467
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Sneddon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Eichelberger
Aug 24, 2022 -

Cortese Ford Lincoln responded

Thank you so much for the great review and kind words! Thank you for your business once again and if you need anything please do not hesitate to call or stop by!

July 13, 2022

The service department is always fast and courteous. I was in and out very quickly. More

by jochs2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Rossester
Aug 24, 2022 -

Cortese Ford Lincoln responded

Thank you so much for the great review and kind words! Thank you for your business once again and if you need anything please do not hesitate to call or stop by!

July 12, 2022

The experience at Cortese Ford was outstanding The entire staff made the car buying procedure extremely easy just walking through the show room everyone greeted you and made you feel at ease it was just an o More

by bennettswagger
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Zimmerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Sneddon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Whaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Hawes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Cortese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Van Orden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Eichelberger
Aug 24, 2022 -

Cortese Ford Lincoln responded

Thank you so much for the great review and kind words! Thank you for your business once again and if you need anything please do not hesitate to call or stop by!

July 11, 2022

Dropped my car off at 6:30am and went to pick up at 4pm. Not done until 5pm. I was told if needed at a certain time should of requested at time of making appointment. Would of been nice to know that. More

by jimmyg1961
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Rossester
Aug 25, 2022 -

Cortese Ford Lincoln responded

Thank you for the feedback! We will be sure to make the necessary changes to ensure this won't happen again. If you'd like to discuss your concerns please do not hesitate to call me at 585-277-3287 or email at S-Cortese@corteseauto.com. Thank you, Samantha Cortese

July 10, 2022

Great service. Listened to my concerns and assisted in explaining in detail about my vehicle. More

by mack.peggy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Van Orden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2022 -

Cortese Ford Lincoln responded

Thank you so much for the great review and kind words! Thank you for your business once again and if you need anything please do not hesitate to call or stop by!

July 10, 2022

Jack Hawes was excellent and kept me informed about what was done Service was fast and friendly More

by jimwoytash7904@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Hawes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ford techs at Cortese Ford are super
Aug 24, 2022 -

Cortese Ford Lincoln responded

Thank you so much for the great review and kind words! Thank you for your business once again and if you need anything please do not hesitate to call or stop by!

July 08, 2022

Dave Vito our salesperson was fantastic! He made the experience of buying my truck very comfortable. The next time I buy a car it'll be from Cortese Ford. More

by melkman28
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Sneddon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Vito *****, David Eichelberger
Aug 24, 2022 -

Cortese Ford Lincoln responded

Thank you so much for the great review and kind words! Thank you for your business once again and if you need anything please do not hesitate to call or stop by!

July 08, 2022

After looking at used vehicles at other locations we realized we could buy brand new for less from Cortese. So we went there on wednesday told them where we needed to be and they made it happen. Without More

by Mike070654
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Serena Andryewski, David Eichelberger
Aug 24, 2022 -

Cortese Ford Lincoln responded

Thank you so much for the great review and kind words! Thank you for your business once again and if you need anything please do not hesitate to call or stop by!

July 08, 2022

Excellent service, had all parts related to repair in stock, jack did a great job in follow ups More

by slidin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Hawes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2022 -

Cortese Ford Lincoln responded

Thank you so much for the great review and kind words! Thank you for your business once again and if you need anything please do not hesitate to call or stop by!

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