Cortese Ford Lincoln
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Good deal on used vehicle and bought it. They lost the spare key in the snow? They are still looking? Got car home noticed oil life was 43% they said they did complete service? Was going on They lost the spare key in the snow? They are still looking? Got car home noticed oil life was 43% they said they did complete service? Was going on a trip so l wanted to double check oil change and service at local ford dealer. After they service it they say the stabilizers and bushings are bad. So l take it back to Cortese which is 2 hrs away and they say nothing is wrong with stabilizers and bushings. So l guess just run it which I'm doing and hope l never lose the key. Which Ford dealer do you believe. Overall satisfied with Cortese. They way things are going it doesn't matter. Next car will either be from tesla or horse and buggy. Thank you for my rant. More
Jack is a really nice helper to handle my car's problem. I'll be back again. I'll be back again. More
The service department kept my car for 3 months with no compensation or trying to accommodate me having transportation! I had to pay a car note for a car they had and for a rental without any reimbursement compensation or trying to accommodate me having transportation! I had to pay a car note for a car they had and for a rental without any reimbursement! Attitude by the service manager, and told that it was a me problem not his! Ford service department that is! More
Hospitality was wonderful I was greeted with respect. I highly recommend this dealership. Thanks again for everything. I highly recommend this dealership. Thanks again for everything. More
Very easy to deal with. I was from out of town so they even picked me up at the train station! I was from out of town so they even picked me up at the train station! More
It was a pleasure to work with salesman David Vito. He listened to what I needed and provided options for me to choose from. Then he seemingly effortlessly handled the entire process including a couple He listened to what I needed and provided options for me to choose from. Then he seemingly effortlessly handled the entire process including a couple of minor hiccups! Overall very pleased and will do business here again! More
I was very impressed with the salesman zak he answered all my questions ,bring me coffee and he even picked me up the next day when the taxi didn't show up on time to get my new car. And wow it's a great all my questions ,bring me coffee and he even picked me up the next day when the taxi didn't show up on time to get my new car. And wow it's a great ride.🤗 More
Extremely pleased with the professionalism and service received while purchasing my new 2021 Ford F-150 SuperDuty at Cortese! Josiah was a pleasure to work with, as well as Darren keeping me informed on received while purchasing my new 2021 Ford F-150 SuperDuty at Cortese! Josiah was a pleasure to work with, as well as Darren keeping me informed on all financial matters. More