Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Cortese Ford Lincoln
Rochester, NY
2,353 Reviews
Cortese Auto Group is a family owned business established in 1975 with Cortese Dodge. We have grown to include Chrysler, Jeep, Ram, Lincoln, Ford, Mitsubishi, and Cortese Imports, as well as the newest edition to the family, Cortese Cycle Sales.
At Cortese Auto Block you can expect award winning customer service, fair pricing and a large selection of new and quality pre-owned vehicles all located on 15 acres for your convenience. A Better Experience...Always a Great Price!
Free CarFax reports!
Free online trade evaluatiions!
Get Pre-Approved financing in seconds!
Over 1,000 vehicles to choose from!
Same day delivery!
Please consider Cortese Auto Block for your next vehicle purchase, service, parts, accessories, collision repair, or car rental.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,353 reviews
April 04, 2022
All done in time but tech forgot to put the plastic lock pin on the door after it was disassembled, i was lucky i noticed the same week and found it on the seat it could have been lost. pin on the door after it was disassembled, i was lucky i noticed the same week and found it on the seat it could have been lost. More
by ET
Verified CustomerEmployees Worked With
April 02, 2022
Always a great experience at Cortese. I’m always treated with respect and courtesy. I can count on the Services provided to be correct the first time and, honest communication. I’m always treated with respect and courtesy. I can count on the Services provided to be correct the first time and, honest communication. More
by Savedstephanie
Employees Worked With
April 02, 2022
Pleasure to deal with David Vitto . No high pressure tactics. Answered all my questions. Love the Ford Ranger. No high pressure tactics. Answered all my questions. Love the Ford Ranger. More
by lrfregoe
March 30, 2022
I must admit that a visit here is not always smooth sailing, Cortese Ford is "Huugggeeee Rochester"! So we are not the only folks they serve in the Rochester region. But when it comes to "Customer Serv sailing, Cortese Ford is "Huugggeeee Rochester"! So we are not the only folks they serve in the Rochester region. But when it comes to "Customer Service" in the service department they are professional, friendly and they get the job done right! And this is very important indeed! Thanks Cortese Ford for your loyalty to great Customer Service! Minister Samuel Rivera The Virtual Church 🙏 More
by Thevirtualchurch
March 29, 2022
Good service. ..attentiveness and good communication on the job being preformed. Get things done in a timely manner. ..attentiveness and good communication on the job being preformed. Get things done in a timely manner. More
by tstahl3
Employees Worked With
March 29, 2022
I been going to Cortese Ford for many years. the sales people and the service people are grate. I would and have told people about Cortese Ford the sales people and the service people are grate. I would and have told people about Cortese Ford More
by DRAKERB
March 28, 2022
This is our 3rd Lincoln we bought from Cortese and again, we are very pleased. Our sales person Donna Spofford is the best and a pleasure to work with. Our car was ready when promised and she also helped us we are very pleased. Our sales person Donna Spofford is the best and a pleasure to work with. Our car was ready when promised and she also helped us set up all the programs. Thank you again Donna! More
by TsAc160
Employees Worked With
Donna Spofford, Makayla Buscemi
March 25, 2022
Cortese Service is top notch. From the Techs to the Service Manager they are very helpful and make sure you understand what needs to be repaired. Thank you very much for all you From the Techs to the Service Manager they are very helpful and make sure you understand what needs to be repaired. Thank you very much for all your hard work. More
by Micki J
