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Cortese Ford Lincoln

Rochester, NY

4.6
2,346 Reviews
Cortese Auto Group is a family owned business established in 1975 with Cortese Dodge. We have grown to include Chrysler, Jeep, Ram, Lincoln, Ford, Mitsubishi, and Cortese Imports, as well as the newest edition to the family, Cortese Cycle Sales. At Cortese Auto Block you can expect award winning customer service, fair pricing and a large selection of new and quality pre-owned vehicles all located on 15 acres for your convenience. A Better Experience...Always a Great Price! Free CarFax reports! Free online trade evaluatiions! Get Pre-Approved financing in seconds! Over 1,000 vehicles to choose from! Same day delivery! Please consider Cortese Auto Block for your next vehicle purchase, service, parts, accessories, collision repair, or car rental.
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2452-2500 West Henrietta Road

Rochester, NY

14623

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Showing 2,346 reviews

March 18, 2021

After an awesome experience with my used car purchase and finance department. I feel a bit hesitant towards the service dept. a day after i picked up my vehicle i noticed the mud flap on the front tire wa More

by lindarad_02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vito, Travis Bush
March 18, 2021

Sales person was polite and helpful. Offer for my trade-in was reasonable. Closing process was handled well with explanations for all the required documents. More

by brygriff
Recommend Dealer
Yes
Employees Worked With
Steve Service
March 17, 2021

David Vito was my salesman and was absolutely great to work with. He work for me instead of for a paycheck. Would recommend to anyone I know. More

by metalon2157
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David vito
March 10, 2021

Awesome experience! A welcoming and smooth process. Definitely will recommend Cortese Ford to family and friends. Shawn S. made me feel positive and confident about purchase. More

by Wil W.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Steed, Travis Bush , and office manager
March 08, 2021

Took a while to get in and get the right part. Had to go back a couple times. Patrick was helpful in letting me know what was going on but I had to call and check in after over a week. More

by T_DUPONT10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Zimmerman
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 05, 2021

Really appreciated Al Rosseter's help in scheduling us a speedy appointment for our Explorer's recall. The service team was able to efficiently complete the required recall work. My husband and I were very More

by ROCHMOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Rosseter
March 03, 2021

Service was good and they kept me informed throughout the process. The car seems to be working well after the service so they did a good job with the service as a whole. More

by Nicholas Fidalgo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Sneddon
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2021

I just had the best experience purchasing a new to me vehicle at Cortese. Purchased a 2017 Ford Edge. Test drove this vehicle, and had excellent service from Dave Vito, and from finance manager Travis More

by lindarad_02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vito, Travis Bush
February 27, 2021

We had a great experience getting the new Bronco Sport. Mykala provided an excellent overview of the functions of the vehicle for my son. We look forward to many happy years of driving this new Ford. More

by pmangeri
Recommend Dealer
Yes
Employees Worked With
Darren Sneddon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Rainey, Makayla Buscemi
February 25, 2021

had a problem with the headlight look for a call back never got one ,no gas in car bad key fobe, never buy a car from them again More

by lozadaadrian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
shawn
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