
Cortese Ford Lincoln
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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After an awesome experience with my used car purchase and finance department. I feel a bit hesitant towards the service dept. a day after i picked up my vehicle i noticed the mud flap on the front tire wa finance department. I feel a bit hesitant towards the service dept. a day after i picked up my vehicle i noticed the mud flap on the front tire was not attached to the bumper, and tore up. I sat for 3 hours in the waiting room, to be told it would NOT be fixed, that i would have to pay for it...I feel the proper once over by the service department was not initially done. More
Sales person was polite and helpful. Offer for my trade-in was reasonable. Closing process was handled well with explanations for all the required documents. trade-in was reasonable. Closing process was handled well with explanations for all the required documents. More
Awesome experience! A welcoming and smooth process. Definitely will recommend Cortese Ford to family and friends. Shawn S. made me feel positive and confident about purchase. Definitely will recommend Cortese Ford to family and friends. Shawn S. made me feel positive and confident about purchase. More
Took a while to get in and get the right part. Had to go back a couple times. Patrick was helpful in letting me know what was going on but I had to call and check in after over a week. back a couple times. Patrick was helpful in letting me know what was going on but I had to call and check in after over a week. More
Really appreciated Al Rosseter's help in scheduling us a speedy appointment for our Explorer's recall. The service team was able to efficiently complete the required recall work. My husband and I were very speedy appointment for our Explorer's recall. The service team was able to efficiently complete the required recall work. My husband and I were very pleased with our experience. More
Service was good and they kept me informed throughout the process. The car seems to be working well after the service so they did a good job with the service as a whole. process. The car seems to be working well after the service so they did a good job with the service as a whole. More
I just had the best experience purchasing a new to me vehicle at Cortese. Purchased a 2017 Ford Edge. Test drove this vehicle, and had excellent service from Dave Vito, and from finance manager Travis vehicle at Cortese. Purchased a 2017 Ford Edge. Test drove this vehicle, and had excellent service from Dave Vito, and from finance manager Travis Bush. Both made me feel comfortable and were honest and upfront with me. More
We had a great experience getting the new Bronco Sport. Mykala provided an excellent overview of the functions of the vehicle for my son. We look forward to many happy years of driving this new Ford. Mykala provided an excellent overview of the functions of the vehicle for my son. We look forward to many happy years of driving this new Ford. More