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Cortese Ford Lincoln
Rochester, NY
2,346 Reviews
Cortese Auto Group is a family owned business established in 1975 with Cortese Dodge. We have grown to include Chrysler, Jeep, Ram, Lincoln, Ford, Mitsubishi, and Cortese Imports, as well as the newest edition to the family, Cortese Cycle Sales.
At Cortese Auto Block you can expect award winning customer service, fair pricing and a large selection of new and quality pre-owned vehicles all located on 15 acres for your convenience. A Better Experience...Always a Great Price!
Free CarFax reports!
Free online trade evaluatiions!
Get Pre-Approved financing in seconds!
Over 1,000 vehicles to choose from!
Same day delivery!
Please consider Cortese Auto Block for your next vehicle purchase, service, parts, accessories, collision repair, or car rental.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Showing 2,346 reviews
July 16, 2020
New lease Always very friendly, show room always neat and clean. Anthony was very friendly, helpful and attentive. I have done previous leases through Cortes Always very friendly, show room always neat and clean. Anthony was very friendly, helpful and attentive. I have done previous leases through Cortes Auto Block. More
by irmatitus68
Verified CustomerEmployees Worked With
Anthony Rainey
July 15, 2020
Everything went well and got my car back in a timely manner. Al was my service advisor and he was great as always, even left the car running so it will cool down inside for me as it was a super hot day. manner. Al was my service advisor and he was great as always, even left the car running so it will cool down inside for me as it was a super hot day. :) More
by cfebles001
Employees Worked With
Al
July 10, 2020
Thank you Cortese for continued excellent Lincoln service in Rochester, NY. Also for many years of outstanding support by Ed Smith in Lincoln Service Department.I95 in Rochester, NY. Also for many years of outstanding support by Ed Smith in Lincoln Service Department.I95 More
by Dave
Employees Worked With
July 10, 2020
Great service and great people friendly people very clean service department all my questions were answered they gave me a rental car which was clean clean service department all my questions were answered they gave me a rental car which was clean More
by Kgrasley4
Employees Worked With
Other Employees :
Dave Robinson
July 08, 2020
The best salesman I have ever dealt with! I had the best time with Tom my salesman, He made trading in my truck for a new one the easiest and best deal around! I had the best time with Tom my salesman, He made trading in my truck for a new one the easiest and best deal around! More
by patslawncareservice
Employees Worked With
Tommy Ciavarri, David Eichelberger
July 08, 2020
My car still tells me I need an oil change and that was what I was charged for. You didn't do the 100,000 check up, and I asked you to. I tried calling patrick,Patrick, person who handled my car and he nev what I was charged for. You didn't do the 100,000 check up, and I asked you to. I tried calling patrick,Patrick, person who handled my car and he never called back More
by cbuttons58
Employees Worked With
July 07, 2020
Brought my vehicle in for a 40,000 check up. Service department was helpful and friendly. Vehicle wasn’t finished within the original timeframe they mentioned because they found an issue and fixed that department was helpful and friendly. Vehicle wasn’t finished within the original timeframe they mentioned because they found an issue and fixed that as well. More
by vburd391
Employees Worked With
Derek from Service Dept
July 05, 2020
Outstanding salesperson. Wayne listened carefully to our needs & was very knowledgeable about all the features in the vehicle. Besides being professional he was friendly and pleasant. It was a pleasure do needs & was very knowledgeable about all the features in the vehicle. Besides being professional he was friendly and pleasant. It was a pleasure doing business with him. More
by Genecairo8652
July 03, 2020
Professional, Quality work, Excellent I have done business with Cortese Service Dept. for 16 years. Everyone has always been, professional, done excellent service work, personnel are cou I have done business with Cortese Service Dept. for 16 years. Everyone has always been, professional, done excellent service work, personnel are courteous, friendly. Great More
by LEANDRAKOSMOSKI
July 02, 2020
Another perfect experience Went in for an oil change and tire rotation. While I was waiting, the service manager informed me that he had discovered that my car was awaiting a fa Went in for an oil change and tire rotation. While I was waiting, the service manager informed me that he had discovered that my car was awaiting a factory update to avert a possible problem. I had received the letter regarding this potential issue several months earlier but had forgotten all about it. The service department was able to make the necessary update (at no charge) while I was there. Thanks to their due diligence, my car is now up-to-date. More
by tljh
