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Cortese Ford Lincoln - Service Center

Rochester, NY

4.6
1,256 Reviews

1,256 Reviews of Cortese Ford Lincoln - Service Center

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June 16, 2022

Cortese Lincoln Service makes it easy for me to have maintenance work done on my 2019 Nautilus. Courtesy/concierge service is convenient and allows me to keep my schedule without disruptions to my day. More

by stance_was.0r
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ed Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2022

Cortese Ford Service is excellent and Jack Hawes was great got me in quick for a malfunction diagnosed it and had me on my way quickly. Thanks also to the Techs at Cortese service fantastic work Ser More

by brokers.swagger-0i
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Hawes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Glenn parts Dept manager
June 13, 2022

Keith (Service Manager), Jack (Service Advisor), and their Lead Mechanic were very helpful during my service visit, and they took great care of my 2002 Ford Mustang. I have been bringing my car here for More

by fns4498
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Osier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Hawes
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2022

Quick and friendly service---this what I expect when visiting a dealership for routine service. More

by JR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2022

No problem, had good service. Will continue to visit. I bought the truck there almost two years ago and have had a good experience with Cortese. More

by ronholland1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Hawes
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2022

Jack in service department is fantastic. I highly recommend them to anyone. Will continue to come back. Great service and very friendly. More

by Seegercc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Hawes
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2022

Very quick and easy. Easy to make an appointment as well. No issues to report More

by ADAMSAKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Hawes
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2022

I have worked with the same service rep, Al Rossiter, for six years now. He knows me when I walk in the service entrance; he knows how I like my dashboard setting re-set after servicing. Cortese Ford has d More

by kkane18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Rossiter
June 03, 2022

Had an issue with my car starting, they fixed it up in a few days. Since I got it back, everything works great still! This place is my go to place for anything to get done. Love this place. More

by BillVolks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al, Darren
June 02, 2022

Called and described my problem and they said come on in , we can get you fixed today. I took it in and in2 hours I was on my way home. They were so friendly and helpful. I will be back. More

by bdzjaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Osier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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