Cortese Ford Lincoln - Service Center

The staff is friendly. Was there for maintenance. Enjoyed the conversation with sales team and service members. Was there for maintenance. Enjoyed the conversation with sales team and service members. More

Unfortunately, my experience was terrible. I purchased the car from them in March. I immediately noticed that her speedometer never matched with the navigation apps that show speed(Waze, goo I purchased the car from them in March. I immediately noticed that her speedometer never matched with the navigation apps that show speed(Waze, google maps, etc). I used several apps, including Life 360, that tracks the teens speed while driving. Her car's speedometer consistently shows 7-8 miles slower than her actual speed. I brought it back to have the speedometer re-calibrated. After an hour, the Jack from service came out and said that the technician said that there was no problem and that he even had Waze open and showed no problem. I asked if I could ride with the tech because waze always shows the differences in speed. At that point, Jack got pretty snippy/nasty. He said that his tech has wasted enough time on a car without a problem and that I should feel lucky that he wasn't going to charge me for his time. I understand that this is not a common issue, but I also do not want my kid to get a ticket or to continue to watch her screen to stay the correct speed. I will not return to Cortese for any reason, unless they agree to re-look and actually look and remedy this problem. So unfortunate!! More

Very pleased with the service and how friendly the service staff is. I'm looking forward to my next visit. service staff is. I'm looking forward to my next visit. More

Reasonably quick appointment, friendly service counselor (Al). Brought in my 2021 Escape for recall. Dropped vehicle off at 11:30 am and it was ready around 3:30 pm. No issues found. Will definitely use the (Al). Brought in my 2021 Escape for recall. Dropped vehicle off at 11:30 am and it was ready around 3:30 pm. No issues found. Will definitely use them again for future service. More

Every time I take my car in or call and speak to someone, I get great service and great customer service I get great service and great customer service More

Worst service ever will not be back and will be getting rid of my car ASAP !!!! It will not be a Ford !!! rid of my car ASAP !!!! It will not be a Ford !!! More

Excellent sales and service form everyone. I came in for an oil change and came out with a new car! I came in for an oil change and came out with a new car! More

I've always found the people at Cortese to be helpful, friendly, and efficient. They always answer my questions and accomodate my requests. Thumbs up! friendly, and efficient. They always answer my questions and accomodate my requests. Thumbs up! More

Al did amazing job as mechanical advisor. He cares about customers. Keep up good work . He cares about customers. Keep up good work . More

I just had some service done on my F150 and Darren made sure I was out on time for my next appointment. sure I was out on time for my next appointment. More